The Madison on Marsh

Both my grandmother and a good friend were there- The staff has always been so incredibly nice and caring.

My 82 years old Mother was in this facility for 2 weeks and she almost got kill in this place. The first day she was transferred , she has to suffered all night with pain after surgery because no medication was giving to her till next morning when I walked in and asked for it, because she did have a prescription from her surgeon . A few days after she started hallucinating about everything, developing also a cold and cough. However nothing was prescribed until I asked 3 days after she was coughing to dead. After a few days with the treatment giving she got worst and her mind was complete off making her to fall down and ending with a FRACTURE NOSE ,FRACTURE NECK , NOSE LACERATION AND PNEUMONIA. Nothing was done or even called 911. Not mentioning that a couple of time her bed was covered with ants. There is a foul odor in the facility .. Upon arrival at the facility the receptionist greeted us and told us how to get to the room. Only the aid greeted us after getting to the room and we were never given a tour and met with an Administrator until the after incident happened . My Mother still in the hospital and having complication but even in her present condition , mysteriously returned to her 5 senses and since than she has not again hallucinated. I would never recommend Madison on Marsh because the staff doesn't seem to care with the exception of very a few nurses and a few aids.

Three months ago my mother was admitted to Madison on Marsh following abdominal surgery. High praises for all involved with my mom's care. Rehab was fantastic. At first our family thought it would be good idea to hire a sitter. But after seeing that all her needs were being met, the worries of her feeling alone and scared quickly subsided. Pain management, quick response time by all nursing staff for just about everything was what my mom recieved. I do not base my decisions from reviews on any website. Anyone can write a review, whether positive or negative. I can't judge a restaurant, vehicle, lawn mowing service, daycare much less a hospital unless I see them in action. With great professionalism via care, respect, dignity and hearts of gold, Madison on Marsh provided the care my mother needed. Thank you so much MoM.

My grandfather was recently at the Madison on Marsh. He was in the need of rehab after surgery. I was reading the reviews and I went through the same experience when it comes to the medication. I was with him when he admitted, he was in pain and his medications were not in the facility yet. The nurse pointed out a "patient expectation" sheet on his nightstand explaining the whole transfer/admission process, it explains that legally the facility can't order the medications until patient is actually admitted. After that, nurse went to an emergency box, and got a pain pill for him while his medications were ordered and delivered. After his pain was controlled his stayed was more pleasurable one. other than him not liking a few items from the menu. I was able to bring him food every other day and that made him happy. call lights were answered on time, response time got a little slower over the weekend, but wasn't bad. Overall, he was there for rehab, they got him back to his feet. and I thank them for that!

My parent went to the Madison on Marsh for therapy after surgery and what a nightmare! The Staff is completely inept to giving anyone care. They left my parent in their soiled clothes for more than 8 hours and never once admitted that they knew anything was wrong. THIS IS THE WORST PLACE YOU COULD PUT YOUR LOVED ONE IN!!!!!!!!! I WOULD RATHER DIE THAN STAY AT THIS FACILITY. THE HEALTHBOARD IS CONSTANTLY VISITING THEM WITH REPORTS FROM RESIDENCES AND THEIR FAMILIES. STAY FAR AWAY FROM THIS PLACE!!!!!

My father went to Madison on Marsh to recuperate on a broken ankle, and they tried to let him walk on that broken ankle even if he’s not ready yet. They locked him and won’t allow him to go outside at all.

My mom was at the center for about a month for rehab. Although the facility looks nice, do you care my mother received was horrific! Like many of the residents there she was unable to walk in care for her own bathroom needs and was left in soiled clothes and diapers on a regular basis for the entire day. It seems that you have to act like a fool and scream over and over to get one too right now that it seems that you have to act like a fool and scream over and over to get anyone to acknowledge your needs. The aids are extremely rough while changing and caring for the patients. Her clothes was lost numerous times. She was discharged with huge sores between her legs from the soiled wet clothes she constantly sat in. Her pic line was nearly ripped out of her arm by an inexperienced nurse. While I'm sure there are a few caretakers there who have a heart to be there and I'm here for the right reasons and many are not! My mother will definitely not be back!

Not impressed !! My mother stayed at this place for a short while after a hospital stay. She was in need of a place to do physical therapy/rehabilitation. The Madison was convenient geographically and most importantly "in network" for her insurance provider. They advertise physical therapy, and do some, but their focus is obviously on long term care not on rehabilitation for patients intending to return home. After my mother staying there for a little over a week it was obvious her condition was declining rather than improving so we had her readmitted to the hospital for further care. My impression of The Madison is that they are short staffed, and although many staff members are working hard at providing an adequate level of care, many others are not. My mother was repeatedly told to wait when she needed assistance to get into the restroom, and left unattended for extended periods in a dirty diaper, bed sores were untreated, and so on. I have no prior experience with this type of facility, so I cannot comment on how the level of care compares to others, but I am not impressed with The Madison on Marsh, and my mother will NOT be back !!