NHC HealthCare, Parklane

shaddscipio1234

This place is really bad and sad. i can see the caregivers or workers not doing they are supposed to be doing. the food is terrible. people act like they dont care about there jobs. when dhec comes in thats when people start doing there work. they dont have enough help so it takes a long time to get help.. i seen some people/ residents taking wrong medicine smh. they dont care about people at all smh. and sean is no good either he needs to leave the cook does.

Carring999478749

The food was terrible. The cleaness of the place was allright. I can always here the chef yelling at his employees. evertime i come in there, there is always new people working in there. Kim is no help she says one thing but does the oppsosite i would not recommend this place to nobody.

Jonny320071

Everything at NHC Healthcare was nice. We liked the facility. The rooms were of decent size, and the cafeteria was nice. We went and talked to the financial person, and the lady gave us a tour of the place. They seemed to know what they were doing. The dining area was nice. They had outside garden, and they had a couple of sun rooms. Activity wise, they had certain activities inside.

Caring105465750

Palmetto’s was excellent. The sanitation and the food were fine. It also fits my budget. They had exercise and social trips. But I think they need to give some feedback to the family in a 24hr period and not several days for us to know our status there.

Cynthia45

I liked the whole atmosphere at NHC HealthCare. The rooms were very clean and attractive. The staff were very friendly and had very good attitude. I was very impressed with the presentation of the meals and the overall setting of the dining room. The activities calendar was very well presented and very easy to read by a person with difficulty seeing. It was quite secured. I had a relative live there for a while.

Caring96719350

Mom moved to The Palmettos two months, and I’m very pleased with it. The surroundings are very nice. She had a private room with a nice bath. She is well taken care of. The food seems to be reasonable, and they have really nice people working there. The activities were nice. She played Bingo and did exercise.

look carefully

My mother had a terrible experience at this facility. I chose this place for her based on a visit. I was shown the wonderful rehab facilities of the main part of the facility,but not the dementia ward,where she was placed. This is a very, very sad place. They are incredibly understaffed. Patients' needs are extreme and these wonderful staff could not do more than they do, but they simply do not have enough people.My mother went into the place walking well and very agile and strong for her age. In just 2 days she lost 3 pounds (significant if you only weigh 100 lbs) and could barely get out of bed. She was very dehydrated and just curled up in her bed, frightened and alone. Once I got a tech to come see her ( all were busy putting out more immediate fires) she could barely find a pulse and she could barely stand up. I called her doctor to take her out of there,but it was too late in the day to organize a meeting that day. During the night she fell, broke her wrist and cut her chin. I met her at the hospital that morning and took her home. I am glad I brought her home because she didn't look like she would have survived the week.The irony of course is that she was supposed to be receiving more therapy and care than could be offers at home. I'm writing this to warn families to be sure to see the dementia wards in the facilities. They are often much less nice than the fancy front part of the facilities that they show you on the tours.

Caring78699650

NHC Healthcare is okay. My dad is so busy during the day. He just doesn't participate with the activities. The food is not great. I guess it depends on what they're serving. But usually it's kind of dry and not very tasty. The room is okay. But the carpets should be cleaned more often. I don't know how often they do, but it does need to be done. I think the biggest thing would be the kindness and responsiveness of the CNAs that work there.

Caring75249350

My mom was in NHC Parklane for a rehab for a little over a month. This facility was a lot like a hospital. She was in a room that was spacious but it was just like one big open room where you have the bed and then the sofa. Food was just one meal cooked out for everybody. It wasn't anything like where she eats now at the ILF. Regarding staff, from 1 to 5, I would say they're maybe a 3. All the attendants and nurses were very nice; however, we had some issues with them with getting the right medication for my mom while she was there. The medication they gave her was upsetting her stomach that she was having a diarrhea a lot and it took quite awhile to get her regulated. We really had a bad time with them especially when we're all out of state. They weren't responsive to us and they didn't return phone calls, which is very hard to take when you're so far away. Their staff liked her and they were nice enough, but it was very frustrating to deal with them from afar. Also when we were looking for a place for my mom, we asked them for a copy of her records so that we can evaluate her. We asked and asked but they never sent them. It just wasn't good.

Caring72433250

I don't have any complains with NHC Healthcare, I'm very satisfied with them. My dad is doing wonderfully, he's adjusting very well with the place. The place is clean. There is also consistent and top-notch care.

caring9754

NHC Healthcare is an excellent facility. All the staff that I have met had been very helpful, very nice, friendly, and professional. The environment is very clean, very well presented, and very homelike. We're very pleased. My aunt is in the smallest room that they have, but it's roomy enough that she even got to have extra furniture brought in. She has a very nice full-bath with handicapped shower. The family is treated very well. She's trying to adjust. The last time I called her was Easter, and it was the first time she didn't mention having to go home. So I was very pleased with it.

soccermom6

I took a tour of this facility last year when we were looking for a facility for my grandmother. Overall, I have a positive review of the facility. The facility was very clean. My impression of the staff was positive. The staff seemed friendly and helpful. The rooms were made to accommodate two patients per room. The room was cozy and had a window. The dining area was a nice size. Something that I thought was cool was the physical therapy room. I thought it was nice that the patients could do their physical therapy on site. The grounds of the facility are very clean and well kept. They have a courtyard area that is very pretty and quiet. It looks like a great place to go and relax. Out of all of the facilities we toured, I thought this was one of the best. The price was somewhat reasonable.

thekilierdonut

I have been in and out of many different assisted living and nursing home facilities over the years, and NHC does about the best job of any that I have seen, regardless of location. NHC Parklane in particular does a stellar job, on both the medical side and with good "bedside manner." The staff is always friendly and they go out of their way to be kind to both patients, family, and outside medical staff (EMTs, doctors, etc.) Their patients always seem to be well treated and happy, and are encouraged to participate in group events. The facility is clean and the food always looks tasty. The dining room is very fancy for a nursing home. The individual rooms are spacious and comfortable, and there are never more than two patients to a room - many single rooms are available as well. I would have no trouble allowing one of my own family members to not only stay at this facility, but any NHC facility in the southeastern United States.

jaksocialworker

I have been coming to NHC for over 2 years to visit the "Mother" of our church. I visit at different times on different days, therefore I can speak with conviction that this facility truly practices what their mission statement says. I am also a MSW and am aquainted with sub-standard facilities. NHC's rooms are spacious and sunny. The residents are clean and well cared for and there are numerous activities and church services throughout the week. There is an atrium with beautiful flowers and a waterfall and trees which are enclosed within the structure of the building. The staff are professional and sensitive to the needs of the residents and cooperative in keeping the family abreast of any changes in the resident's behavior and healthcare.

Paris1

When I looked at the overall rating on this nursing home, I found that it had 5 stars and the facility is 95% full. Glad they have that information visible, didnt have to ask for it. They even had their fire surveys and health survey up for view. That means great safety and clean bill of health. I liked it here. Very peaceful place.