Mercy Center Skilled Nursing & Personal Care

Michelle

The Mercy Center Skilled Nursing & Personal Care in Dallas is on the campus of College Misericordia. Now, that was really like my first choice. The facility there is beautiful. They have a full church on the campus. It is a very, very clean, very nice facility. I was impressed, you know, when I had gone there and was going to place Mom there. But unfortunately, the way that they handled the situation, I don't think they're as qualified to handle dementia care. But for assisted living, or anything like that, it was excellent. They even have an outdoor pool there, and a beautiful patio area. To me, it was like you were going into a really fancy hotel. They even have a gift shop there, they have a church, a beautiful reception area, and the outdoor area grounds are beautiful. It was really a very, very well-manicured, and well cared for facility. So, I would recommend that for anybody else, but for dementia, I would look into that a little bit further. I liked it too that they accepted Medicaid, they had a skilled nursing unit also, a whole floor, and it was like walking into a hospital. That was one of the concepts I liked.

Paul

My dad moved into assisted living at Mercy Center Skilled Nursing & Personal Care, and it's a nice place. We have no issues with the staff. The food is good, and the dining area is very nice. Dad's room is smaller, but it's more than adequate. They have a lot of exercise and game events. They have a full activity schedule. It's not a typical nursing home, and it's run by retired nuns. The floor that my dad is in looks more like a hotel hallway than a nursing home hallway.

rla11

I think that the staff is great, very patient and caring. Facility is always clean, too. The food is good and the care for my grandmother is great. I feel comfortable having her there.

pphilly90

The Staff on hand was friendly, courteous and had a lot of compassion for us and my sick great Aunt. All year, everyday the staff was kind, made sure she always had something to eat and drink. There were a lot of patients in this nursing home though, so the only complaint was that sometimes we would wait a while to obtain some nourishment for my family member. My Aunt was very religious and has a keen eye for attending services and she did not miss one mass. But, she took a turn for the worse and up until her passing the priest would stop by and bless all us. Overall, it was a welcome-home type of feeling at this nursing home. There was a lot of activities for the patients to keep busy such as: bingo,singing and outside recreational activities. As far as the facilities goes, the building was always clean and staff always kept you alert on things like: when the food was coming or just updated you on what was happening that day. I would recommend this place to anyone in search of a kind nursing facility.

Mrs.Ellen Welch

This is a great place for love ones ! Caring, helpful, and understanding of residents needs and famliy concerns ! We are so lucky to have this caring team of professionals in our area !