Spring Valley Assisted Living Residence

Offers Assisted Living

6 Reviews
770 Harlow Rd, Springfield, OR 97477
Call (800) 385-2527
Spring Valley Assisted Living Residence (800) 385-2527

Reviews of Spring Valley Assisted Living Residence

6 Reviews Write a review
Food
(Not Rated)
Staff
(2 Reviews)
Facility
(2 Reviews)
Activities
(Not Rated)
Value
(Not Rated)

Assisted Living Reviews for Spring Valley Assisted Living Residence

December 22, 2012

By watonness

I am a friend or relative of a resident

When I visited Spring Valley Assisted Living, I was there to visit my great aunt Harriet. She seems very happy with her living situation at the facility. She has her own apartment-like room. The staff seems to be competent and friendly, and caring. My aunt said that she likes the other residents as well. She also said that the food and activities were very good. I think that it is a good place to live.

February 16, 2012

By kalamop

I am a friend or relative of a resident

My mother Phyllis became a resident around 5 years ago after my father died. On the outside it appears to be very nice with groomed grounds and green grass. As you enter the lobby, it also gives the impression of a pleasant, professional facility. There are large fish tanks, house plants and pleasant music. But over the course of time, I have become disturbed with the care my mother has received there. The meals we got on a Sunday was terrific the first time. However, after my mother became a resident, the meals were skimpy and very institutional. Service was extremely slow, and each meal took around a hour and a half to complete. They could not keep hired a cook or servers because they were paid minimum wage. So my mother was spending half her life in the cafeteria each day. As a positive, they did have some activities such as bingo, which she enjoyed. Before they cut from the budget, they would have a bus available to go to the Indian casino once a month. They have a outside hairdresser come in once a week also. The caregivers were also around 18-20 with little work experience. One person dropped my mother helping her into the shower. She broke her toe, but the caregiver claimed my mother slipped when she talked with a supervisor. But the absolute thing that happened there was my mother had a major stroke while a resident. I live in another town, she called me that night and said she had fallen. Her speech was slurred, and I implored her to go to the hospital to be checked out. She said she was fine. I called back in 24 hours or so to check on her. The office said she had been taken to the hospital. When I called the hospital they told me she had had a stroke. I was so angry. The facility should have seen the symptoms and taken her to the hospital immediately, instead of waiting. I also felt guilty I had not driven over there and taken her myself. She is still living at that facility because this is where her friends are. I still find the care there going down in quality all the time. Outside of a conscientious care worker or two, I despise going there to visit here.
See all Assisted Living reviews (6) See fewer reviews

Services and Amenities of Spring Valley Assisted Living Residence

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Party Space
  • Garden And Patio

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Fitness Room

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guests At Mealtime

Languages

  • English

General

  • Resident Capacity: 63
  • Respite Care
  • Pets: Yes

Range of services

  • Personal Care Assistants
  • Physical Therapy
  • Occupational Therapy

Training Areas

  • Memory Care Training

About Spring Valley Assisted Living Residence

Spring Valley Assisted Living Residence is a senior living provider in Springfield, Oregon that offers residents Assisted Living. Contact Spring Valley Assisted Living Residence for more details on services and rates.


Map of Spring Valley Assisted Living Residence


Request Info

Request Info

Spring Valley Assisted Living Residence


  • By submitting this form, you agree to Caring.com's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.