Brookdale Newberg

Offers Assisted Living and Independent Living

14 Reviews

3802 Hayes Street

Newberg

97132

Brookdale Newberg

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3.5 14

Frank 2021-10-24 I went to Brookdale Newberg. The staffing was a little less with it, it seemed like they were kind of changing or updating the facility and the staffing. When I went in, there always seemed to be a little bit of confusion as to where the sales manager was and when they were touring. They were nice, they were friendly, but they just didn't seem to have everything as well coordinated as the other place. It's right over there by the hospital. It was a good location, right around the corner from Big Fred Meyer Shopping Center, so that was one of the appeals that it had for me. The one disadvantage that the Brookdale in Newburgh had was, the independent living apartments were in cottages that were separated from the main facility, and I didn't want that for my brother. We had some pizza there. They were keeping the dining facility separate from the visitors due to the COVID. They did offer some pizza slices that we could have, and that was fine. The food was okay. I visited this facility

5 3 1

Michael 2018-08-10 Brookdale Newberg is a nice community and the people are nice as well. My father seems to like the food, although not all of it. They let me take him out to eat sometimes. They have an ice cream bar, bingo, and so on. I also really like the layout of the place. I am a friend or relative of a current/past resident

5 5 1

Angela 2018-02-25 Brookdale Newberg seemed to be a very nice facility. The food looked very good. I visited this facility

5 4 1

Dennis618422 2016-11-22 My mom went to Brookdale Newberg. It was closer. It was fine in every way. My mom stayed there for 2 months. The residents were busy. She did not take part in much, but they had activities going on. I am a friend or relative of a current/past resident

5 5 1

Caring Citizen 2016-02-29 Brookdale Newberg’s price is reasonable. It’s a cottage and it has a garage. They gave us three meals a day, seven days a week and the food is mediocre. A lot of times service is a lot longer than it should be. It takes an hour to get a meal. Very little activities; bingo, jewelry making. They need to have a new bathroom that’s handicapped acceptable. They need to have an automatic slide door so that we can get in to the building. They need to have two meals a day instead of three. Live here for almost three years. I am/was a resident of this facility

5 2 1

Robert104315850 2015-01-13 We moved to Brookdale Newberg last June. The services that they have here are pretty good. Sometimes the food is not too great, but that is typical. They have all kinds of activities here like bingo, card games, pool, walks, and bus trips. The room is very nice and spacious for us two. They have a big courtyard where you could spend all your times in the summer. They have a medtech over here that manages all of my wife's medicine since she has type 1 diabetes. I am a friend or relative of a resident

5 4 1

Caring95515750 2014-10-02 Mom is at Chehalem Springs. The staff seems like a family, and they are helpful. The rooms are very nice and clean. Their dining room is very nice as well. Everything that they have is very nice and clean. They also have lots of activities. I am a friend or relative of a resident

5 5 1

Hope5 2014-07-19 Generally, Emeritus looked like a very beautiful site. I found nothing outwardly wrong with it at all. It looked very nice, clean, well taken care of. The rooms seemed nice, and the staff was very friendly. I visited this facility

5 3 1

Caring86814350 2014-06-30 My in-laws will be moving into Emeritus at Chehalem next week. We chose it because it is just right across the street, so it is convenient for us, and they like it. We like the aspect of the assisted living, where they will have good quality care. The staff is good. The room is small, and it could use more closet space. I visited this facility

5 4 1

Diane 2021-12-01 I toured Brookdale Newberg, I was not impressed with it. It wasn't clean, there were cigarette butts all around the front door. I know that a lot of those facilities are complaining that they don't have enough employees and that people don't show up. I get that one person can't take care of everything. But considering how much it costs to stay there, it's not very impressive that right when you're going in, there's, in my opinion, garbage all around the front door. The staff was wonderful. Everybody was wearing masks. I used their bathroom, there was brown something on the toilet seat, and on where the toilet paper holder was. And when you're in a bathroom and you see brown, you think of something that's not very clean. The garbage can was full and there were about 30 fruit flies in there, and fruit flies don't appear in five minutes. And when that's a public bathroom, somebody should take a little more notice and a little more care. But they said, "We had four people that didn't show up today." They showed me their little houses that you can rent and that would be an independent living, and that place had several flies. They hadn't had a chance to clean it yet, there was a very bad smell in there and they probably just shouldn't have shown it to me. I visited this facility

5 1 1

Ann 2020-02-23 Brookdale Newberg wasn't as friendly as the other place I saw. The apartments looked good; some were very small, and the others were bigger. They had an exercise class around the dining table, they had a couple exercise bikes in the hall, and a billiard table. The staff wasn't friendly, but the dining area looked good. The activities didn't look that interesting to me. Maybe it's what the residents wanted, but it's not for me. I visited this facility

5 3 1

Reviewer12020 2020-01-22 My husband and I chose Brookdale Newberg because it's close to our son and family and because of convenience of the three meals and snacks. We wanted the 2-bedroom cottage, but there was a waiting list. We're both moving into a 1-bedroom, which is going to be a challenge. The staff was very friendly and personal. The dining room was adequate and pleasant. I visited this facility

5 3 1

Teresa 2019-01-11 We toured Brookdale Newberg, it's good. The place was clean and neat, the colors were very nice and it's warmly decorated. Everyone seems to be pleased and not cranky. The staff was fine, they were very hospitable. I have had the experience of having some of their food, it was okay, but it was kind of high in sodium for an elderly. I visited this facility

5 3 1

Vonda486205 2016-06-18 I like Brookdale Newberg because I have an independent cottage that I love. They have the usual bingo, bus trips, and day trips to the casino, to the doctor, Fred Meyer, and Walmart. They have card games, exercises, and swimming. They serve three meals a day and snacks are included in our rent. In my cottage, I have a washer and dryer, and we have housekeeping once a week. The only thing I pay in-house is my phone and Wi-Fi. Garbage pick-up and lawn care are included in my rent. I don't need a bunch of help, but the staff is very friendly and nice. I am very comfortable here, and my cottage is very homey. I am/was a resident of this facility

5 4 1

3802 Hayes Street, Newberg, OR 97132

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Brookdale Newberg (800) 385-2527

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Reviews of Brookdale Newberg

14 Reviews Write a review

Food

(4 Reviews)

Staff

(6 Reviews)

Facility

(6 Reviews)

Activities

(1 Review)

Value

(1 Review)

Assisted Living Reviews for Brookdale Newberg

October 24, 2021

By Frank

I visited this facility

I went to Brookdale Newberg. The staffing was a little less with it, it seemed like they were kind of changing or updating the facility and the staffing. When I went in, there always seemed to be a little bit of confusion as to where the sales manager was and when they were touring. They were nice, they were friendly, but they just didn't seem to have everything as well coordinated as the other place. It's right over there by the hospital. It was a good location, right around the corner from Big Fred Meyer Shopping Center, so that was one of the appeals that it had for me. The one disadvantage that the Brookdale in Newburgh had was, the independent living apartments were in cottages that were separated from the main facility, and I didn't want that for my brother. We had some pizza there. They were keeping the dining facility separate from the visitors due to the COVID. They did offer some pizza slices that we could have, and that was fine. The food was okay.

Provider Response

We deeply regret that we were unable to meet all of your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.

August 10, 2018

By Michael

I am a friend or relative of a current/past resident

Brookdale Newberg is a nice community and the people are nice as well. My father seems to like the food, although not all of it. They let me take him out to eat sometimes. They have an ice cream bar, bingo, and so on. I also really like the layout of the place.

February 25, 2018

By Angela

I visited this facility

Brookdale Newberg seemed to be a very nice facility. The food looked very good.

November 22, 2016

By Dennis618422

I am a friend or relative of a current/past resident

My mom went to Brookdale Newberg. It was closer. It was fine in every way. My mom stayed there for 2 months. The residents were busy. She did not take part in much, but they had activities going on.

February 29, 2016

By Caring Citizen

I am/was a resident of this facility

Brookdale Newberg’s price is reasonable. It’s a cottage and it has a garage. They gave us three meals a day, seven days a week and the food is mediocre. A lot of times service is a lot longer than it should be. It takes an hour to get a meal. Very little activities; bingo, jewelry making. They need to have a new bathroom that’s handicapped acceptable. They need to have an automatic slide door so that we can get in to the building. They need to have two meals a day instead of three. Live here for almost three years.

Provider Response

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.

January 13, 2015

By Robert104315850

I am a friend or relative of a resident

We moved to Brookdale Newberg last June. The services that they have here are pretty good. Sometimes the food is not too great, but that is typical. They have all kinds of activities here like bingo, card games, pool, walks, and bus trips. The room is very nice and spacious for us two. They have a big courtyard where you could spend all your times in the summer. They have a medtech over here that manages all of my wife's medicine since she has type 1 diabetes.

October 02, 2014

By Caring95515750

I am a friend or relative of a resident

Mom is at Chehalem Springs. The staff seems like a family, and they are helpful. The rooms are very nice and clean. Their dining room is very nice as well. Everything that they have is very nice and clean. They also have lots of activities.

July 19, 2014

By Hope5

I visited this facility

Generally, Emeritus looked like a very beautiful site. I found nothing outwardly wrong with it at all. It looked very nice, clean, well taken care of. The rooms seemed nice, and the staff was very friendly.

June 30, 2014

By Caring86814350

I visited this facility

My in-laws will be moving into Emeritus at Chehalem next week. We chose it because it is just right across the street, so it is convenient for us, and they like it. We like the aspect of the assisted living, where they will have good quality care. The staff is good. The room is small, and it could use more closet space.

See all Assisted Living reviews (9)

Independent Living Reviews for Brookdale Newberg

December 01, 2021

By Diane

I visited this facility

I toured Brookdale Newberg, I was not impressed with it. It wasn't clean, there were cigarette butts all around the front door. I know that a lot of those facilities are complaining that they don't have enough employees and that people don't show up. I get that one person can't take care of everything. But considering how much it costs to stay there, it's not very impressive that right when you're going in, there's, in my opinion, garbage all around the front door. The staff was wonderful. Everybody was wearing masks. I used their bathroom, there was brown something on the toilet seat, and on where the toilet paper holder was. And when you're in a bathroom and you see brown, you think of something that's not very clean. The garbage can was full and there were about 30 fruit flies in there, and fruit flies don't appear in five minutes. And when that's a public bathroom, somebody should take a little more notice and a little more care. But they said, "We had four people that didn't show up today." They showed me their little houses that you can rent and that would be an independent living, and that place had several flies. They hadn't had a chance to clean it yet, there was a very bad smell in there and they probably just shouldn't have shown it to me.

Provider Response

We are sorry to hear your tour of Brookdale Newberg did not meet your expectations. We want to thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.

February 23, 2020

By Ann

I visited this facility

Brookdale Newberg wasn't as friendly as the other place I saw. The apartments looked good; some were very small, and the others were bigger. They had an exercise class around the dining table, they had a couple exercise bikes in the hall, and a billiard table. The staff wasn't friendly, but the dining area looked good. The activities didn't look that interesting to me. Maybe it's what the residents wanted, but it's not for me.

Provider Response

We regret to hear that we were unable to meet all of your expectations. We appreciate you sharing this feedback from your visit. We have shared this information with the management team.

January 22, 2020

By Reviewer12020

I visited this facility

My husband and I chose Brookdale Newberg because it's close to our son and family and because of convenience of the three meals and snacks. We wanted the 2-bedroom cottage, but there was a waiting list. We're both moving into a 1-bedroom, which is going to be a challenge. The staff was very friendly and personal. The dining room was adequate and pleasant.

January 11, 2019

By Teresa

I visited this facility

We toured Brookdale Newberg, it's good. The place was clean and neat, the colors were very nice and it's warmly decorated. Everyone seems to be pleased and not cranky. The staff was fine, they were very hospitable. I have had the experience of having some of their food, it was okay, but it was kind of high in sodium for an elderly.

June 18, 2016

By Vonda486205

I am/was a resident of this facility

I like Brookdale Newberg because I have an independent cottage that I love. They have the usual bingo, bus trips, and day trips to the casino, to the doctor, Fred Meyer, and Walmart. They have card games, exercises, and swimming. They serve three meals a day and snacks are included in our rent. In my cottage, I have a washer and dryer, and we have housekeeping once a week. The only thing I pay in-house is my phone and Wi-Fi. Garbage pick-up and lawn care are included in my rent. I don't need a bunch of help, but the staff is very friendly and nice. I am very comfortable here, and my cottage is very homey.

See all Independent Living reviews (5)

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Questions about Brookdale Newberg

Describe the overall population of assisted living residents at Brookdale Newberg. What is their average age? What are their favorite things to do?

Brookdale Newberg community has a variety of residents ranging in age from 70-100 with the average age in the mid 80s. They have a wide variety of hobbies and interests including art, travel, movies, games and music.

What programs or activities does Brookdale Newberg offer to enrich residents' well-being?

Optimum Life is Brookdale's philosophy of wellness and provides the foundation of care and services available to all residents. The approach to wellness is designed to cultivate wellness in six different areas: Physical, emotional, purposeful, social, intellectual and spiritual.

What places are near Brookdale Newberg or within walking distance for assisted living residents to enjoy?

Shopping, restaurants, parks, award wining Willamette wine country and space and aviation museums.

What transportation services does Brookdale Newberg offer to assisted living residents?

Local shuttle service to doctors appointments.

What makes the chef or dining program at Brookdale Newberg exceptional? What kind of menu can assisted living residents expect?

Our associates demonstrate a passion for good food and service. Our resident's satisfaction with dining focuses fresh, quality food, cooked from scratch with fresh ingredients.

What safety features or security measures does Brookdale Newberg offer to assisted living residents?

24-hour on-call pendant, pull cords in bathrooms, and nightly bed checks.

How does Brookdale Newberg keep residents' families informed about their loved ones?

Our Head of Health and Wellness along with our Executive Director keeps up the lines of communication with all resident's family members.

What is the care staff-to-resident ratio at Brookdale Newberg during daytime and nighttime hours?

2 RN's, 4 Resident Care Takers and 2 Medication Technicians day time. 4 Resident Care Takers, 2 Medication Technicians and one RN at nighttime and one Resident

If Brookdale Newberg accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Courtyard and front lawn/neighborhood.

What ongoing senior care training does the staff receive?

The staff attends a variety of Brookdale online training every month.

Describe the overall population of independent living residents at Brookdale Newberg. What is their average age? What are their favorite things to do?

The independent community residents range in ages from 75-95 with an average age of 80. They enjoy gardening, hikes, art, socializing with our community.

What places are nearby for independent living residents to enjoy?

Shopping, dining, award winning Willamette Valley wine region and museums.

What are some recent off-site events that the community activity director at Brookdale Newberg has organized?

Museum excursions, picnics, movies, beach.

What transportation services does Brookdale Newberg offer to independent living residents?

Local doctor's appointments.

What makes the chef or dining program at Brookdale Newberg exceptional? What kind of menu can independent living residents expect?

Our Dining associates focus on fresh, quality ingredients with the emphasis on nutrition, selection and satisfaction. We offer a wide, varied menu with comfort foods such as Macaroni and Cheese to Roast Pork Tenderloin.

What common areas are available for independent living residents?

They have access to all areas inside the community.

What safety features or security measures does Brookdale Newberg offer to independent living residents?

There is a pull cord in all bathrooms and an On-Call pendant.

If Brookdale Newberg accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We have a lovely courtyard and local neighborhood.

Does Brookdale Newberg work with an agency or registry to provide nursing and medical assistance as needed?

Yes.

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Services and Amenities of Brookdale Newberg

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Do Not Offer Companion Suites
Studio Apartments
Detached Homes
Housing Extra: Cottages

Dining options

In Room Kitchens
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Garden And Patio
Resident Parking

Cleaning services

Housekeeping

Health services

Medication Management
Nurse On Staff: Yes

Activities

Offsite Activities
Religious Services

Diet

Low Fat
Low Salt

Languages

English

General

Minimum Age: 65
Pets: Yes

Licenses

State Licenses: 4695

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About Brookdale Newberg

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services

Daily assistance with bathing and dressing
Medication management
Dining assistance and special diets
Assistance with reminders and redirection
Escorts and assistance with walking
Emergency response call system
Housekeeping
Laundry and linen service

Brookdale Newberg

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Assisted Living Reviews for Brookdale Newberg

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Independent Living Reviews for Brookdale Newberg

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Services and Amenities of Brookdale Newberg

Room and housing options

Dining options

Features

Cleaning services

Health services

Activities

Diet

Languages

General

Licenses

About Brookdale Newberg

Amenities and Services

Map of Brookdale Newberg

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