Provider Response
We deeply regret that we were unable to meet all of your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.
Offers Assisted Living and Independent Living
October 24, 2021
Provider Response
We deeply regret that we were unable to meet all of your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.
August 10, 2018
February 25, 2018
November 22, 2016
February 29, 2016
Provider Response
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
January 13, 2015
October 02, 2014
July 19, 2014
June 30, 2014
December 01, 2021
Provider Response
We are sorry to hear your tour of Brookdale Newberg did not meet your expectations. We want to thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
February 23, 2020
Provider Response
We regret to hear that we were unable to meet all of your expectations. We appreciate you sharing this feedback from your visit. We have shared this information with the management team.
January 22, 2020
January 11, 2019
June 18, 2016
Describe the overall population of assisted living residents at Brookdale Newberg. What is their average age? What are their favorite things to do?
Brookdale Newberg community has a variety of residents ranging in age from 70-100 with the average age in the mid 80s. They have a wide variety of hobbies and interests including art, travel, movies, games and music.
What programs or activities does Brookdale Newberg offer to enrich residents' well-being?
Optimum Life is Brookdale's philosophy of wellness and provides the foundation of care and services available to all residents. The approach to wellness is designed to cultivate wellness in six different areas: Physical, emotional, purposeful, social, intellectual and spiritual.
What places are near Brookdale Newberg or within walking distance for assisted living residents to enjoy?
Shopping, restaurants, parks, award wining Willamette wine country and space and aviation museums.
What transportation services does Brookdale Newberg offer to assisted living residents?
Local shuttle service to doctors appointments.
What makes the chef or dining program at Brookdale Newberg exceptional? What kind of menu can assisted living residents expect?
Our associates demonstrate a passion for good food and service. Our resident's satisfaction with dining focuses fresh, quality food, cooked from scratch with fresh ingredients.
What safety features or security measures does Brookdale Newberg offer to assisted living residents?
24-hour on-call pendant, pull cords in bathrooms, and nightly bed checks.
How does Brookdale Newberg keep residents' families informed about their loved ones?
Our Head of Health and Wellness along with our Executive Director keeps up the lines of communication with all resident's family members.
What is the care staff-to-resident ratio at Brookdale Newberg during daytime and nighttime hours?
2 RN's, 4 Resident Care Takers and 2 Medication Technicians day time. 4 Resident Care Takers, 2 Medication Technicians and one RN at nighttime and one Resident
If Brookdale Newberg accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Courtyard and front lawn/neighborhood.
What ongoing senior care training does the staff receive?
The staff attends a variety of Brookdale online training every month.
Describe the overall population of independent living residents at Brookdale Newberg. What is their average age? What are their favorite things to do?
The independent community residents range in ages from 75-95 with an average age of 80. They enjoy gardening, hikes, art, socializing with our community.
What places are nearby for independent living residents to enjoy?
Shopping, dining, award winning Willamette Valley wine region and museums.
What are some recent off-site events that the community activity director at Brookdale Newberg has organized?
Museum excursions, picnics, movies, beach.
What transportation services does Brookdale Newberg offer to independent living residents?
Local doctor's appointments.
What makes the chef or dining program at Brookdale Newberg exceptional? What kind of menu can independent living residents expect?
Our Dining associates focus on fresh, quality ingredients with the emphasis on nutrition, selection and satisfaction. We offer a wide, varied menu with comfort foods such as Macaroni and Cheese to Roast Pork Tenderloin.
What common areas are available for independent living residents?
They have access to all areas inside the community.
What safety features or security measures does Brookdale Newberg offer to independent living residents?
There is a pull cord in all bathrooms and an On-Call pendant.
If Brookdale Newberg accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We have a lovely courtyard and local neighborhood.
Does Brookdale Newberg work with an agency or registry to provide nursing and medical assistance as needed?
Yes.
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
*Rates subject to change at any time. Level of care not included.
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