Brookdale Forest Grove

Offers Assisted Living

17 Reviews

2014

3110 19th Avenue

Forest Grove

97116

Brookdale Forest Grove

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3.8 17

Ricksdaughter 2022-03-22 There are just a few great CNA's. Poor management. High turnover. Father walked away from facility a few times catching random buses lost in Portland. Facility had NO clue he was even gone or missing for full days. Mediocre facility with inadequate management and staff to care for your loved one. I am a friend or relative of a current/past resident

5 1 1

Melinda 2021-06-23 Brookdale Forest Grove had very nice rooms and lots of space. They seemed to have a very caring staff. It's a beautiful facility. Overall, the staff seemed great. There was just one incident when I walked out: one of their employees was smoking on the curb and spat right in front of me when I walked by, and that was a really bad first impression for that facility. Otherwise, it was great. It's very well maintained, and it had a beautiful layout. I visited this facility

5 5 1

ReviewerVT011920214 2021-02-15 My husband moved into Brookdale Forest Grove. It is close to where I live. So far, it's been OK. The nice thing about it is when I call, they answer the phone, and then I am forwarded to who I want to talk to. The bathroom is small, that's the one negative I could say about it, but the room is OK. I had to furnish it though. The dining area is close, but they're all fed in their room. Sometimes, he likes the food, and sometimes he doesn't. There are no activities, so they're in their rooms. If he were able to get up on his wheelchair, he can go up and down the hall. The place is OK. It is big and very, very clean. The staff that I have talked to was just fine. When everything is running, there is a lot going on. They have a large eating area and an activity area, and the place has three floors. I am a friend or relative of a current/past resident

5 4 1

Donna 2019-10-01 Brookdale Forest Grove was nice. The rooms were adequate. The staff was nice. They had trips to the coast, to shopping, and quite a few activities. I visited this facility

5 4 1

Kryz 2019-01-08 My mom went to Brookdale Forest Grove. I can't say anything good about them since they've really deteriorated over the years. They need to replace the carpet because it smells bad. They cannot keep staff, so they turnover a lot and it's been terrible. There was a whole period when no one would clean the apartments and they ended up hiring Merry Maids to clean. The food is terrible and sometimes they can't keep food together because they lose cooks so they'd order pizza. Their activities director is super nice and tries hard. The only thing they did well was they had activities that they engaged people in. I am a friend or relative of a current/past resident

5 2 1

ASCNME07 2018-06-23 My parents just moved into Brookdale Forest Grove. Everybody has been wonderful, very welcoming, had a lot of information, and were very helpful in getting everything together. They had very nice grounds, which were very well-kept, and very quiet. They have PT, they have weekly trips out, and they were putting together different events for the entertainment. They liked the food. I am a friend or relative of a current/past resident

5 4 1

Pam 2017-12-07 My mom is in Brookdale Forest Grove. Their activities are kind of boring; they pretty much have the same thing all the time and nothing that my mom likes. I would say that they should improve on their activities. The place is generally pretty clean, and the staff is always really caring. She has a really cute apartment that's the perfect size for her. It's a one-bedroom with a living room, a small kitchen if she wanted to cook, and a bathroom. They have a lot of staff turnover though, so when there's someone new, you'd have to start all over again. I am a friend or relative of a current/past resident

5 4 1

Dennis137570 2017-02-23 I moved here at Brookdale nine years ago. It was pretty good then, but it's gone down quite a bit. They don't have any exercise to speak of, no swimming pool, and the number of staff has been reduced. The rooms were fine, spacious, and had everything you need. They've got housekeeping people to keep it clean and laundry if you want it done. I am/was a resident of this facility

5 2 1

Miss Zoom 2016-01-29 I liked Brookdale Forest Grove because the rates were reasonable, and the rooms were nice; a lot larger than in the other place. The staff was friendly. I visited this facility

5 5 1

Anonymous114814450 2015-10-29 I visited Brookdale Forrest Grove, and I loved it. I loved the environment. The people were very kind. They were nice. It was very clean. The meals were fabulous -- the way they served it and the way you had a couple of choices of meals every day. You had multiple choices of food, and you do not have to eat the same thing every day. I visited this facility

5 4 1

Bill45 2014-05-20 We were able to visit Wynwood of Forest Grove. This place is clean, and it would be easy access for us to go see him. The atmosphere was friendly. It did offer professional services, but more impersonal. Their apartments were clean and very nice. It is also very spacious and everything a person would need. The residents all seemed to be happy and well adjusted. I visited this facility

5 4 1

Caring3152 2014-02-14 We visited Wynwood but nobody was at the reception desk so we didn’t know where to go. They’ve got the fireplaces going and everything felt homey to me. We had lunch which was very good. They spoiled me really well and I got to meet everybody. The head guy was wonderful. It’s got everything I want and need. It’s even got a physical therapy room where I can go and do things. The apartment was the biggest I’ve seen in assisted living homes. It was really nice. Even the people that live there were coming up and talking to me and they just made me feel welcome and home. I already have friends there and I would have absolutely no problem moving in there. However, they have no slot for me and I wouldn’t be able to move until August or September. I visited this facility

5 5 1

Nancy67041850 2013-09-30 We moved mom to Wynwood of Forest Grove last July. I was really pleased with the staff when we are moving her in as they were very helpful and all went well. She likes the facility and they keep the place very clean. She likes the people and she is comfortable there. She's in a one-bedroom apartment with a little kitchenette. She is having the food delivered to her room and she likes it. After a couple of weeks, my brother told me that they were sending her bills and statements for things that she had not received and under the description of the statement it didn't explained what she was being billed for. She has a neurological condition because she has degenerative brain disease and so she started just issuing automatic payments through her online banking to the facility. Within four weeks' time she had issued $12,000 and so I was not happy. I meet with them and they said that there had been a miscommunication and when we asked for a description of the services that she was being billed for. One of them was like chronic pain management and it said that part of that would be massage therapy and my mom said she wasn't receiving any massage therapy or any therapy. To make the long story short, they did end up removing all the charges that were on her account that shouldn't have been there and all the late fees. Hopefully from this point forward there accounting department will do a cleaner job at what they are doing. I am a friend or relative of a resident

5 4 1

Helen24 2013-09-28 I went to Wynwood of Forest Grove to visit a friend. It was a nice place, very casual and very friendly. They take care of the residents. They had a bus that took them shopping. They kept the residents occupied. They did well as far as the food. I visited this facility

5 4 1

Gary20 2013-09-24 We visited Wynwood of Forest Grove and we liked it. We liked the fact that the rooms seem clean with plenty of space and it didn't feel cramped. They have everything that you need. I visited this facility

5 5 1

John Blueman 2012-11-19 I was very hesitant of a big company like this at first. To me it always felt like this was senior robbery. You look at how much people pay a month to live there and are left wondering why they didn't pay for there own caregiver at home. Then you see the light when at three in the morning grandma needs something and there are two sometimes three people coming in to check on her. We then got to go and see the dining room where they ate there meals. It was nice, almost nicer than the places I went out for dinner. The cooks were very friendly and knowledgable. The thing that impressed me was they knew what residents were on what kind of restrictive diets and accommodated all of them. Last but not least the housekeepers. If there ever is a group of people that deserves more money its them. They have to clean a lot of things and deal with things other people dont have to. I remember one time I spilled something in the room and was going to clean it up and they stopped me and cleaned it for me. All in all I believe we put my grandma in a good setting and she will be happy for years and years. I am a friend or relative of a resident

5 4 1

Micki1 2012-06-04 My mom used this facility before. But I would rate the center around in the middle. My mom is a very shy person and I don't feel that they'd made the effort to help her get to know other people and get used to the activities. I think they don't have enough time and staff to individualized that much. I remember she requested once to be transferred to a different table because the people she was with just kept on talking about their age and grievances and my mom doesn't like that. But the people there did not transfer her so she quit joining the group meal. They could have been nice. But overall, the facility and staff were fairly good. Other

5 3 1

3110 19th Avenue, Forest Grove, OR 97116

Call (800) 385-2527

2014

Brookdale Forest Grove (800) 385-2527

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Reviews of Brookdale Forest Grove

17 Reviews Write a review

Food

(2 Reviews)

Staff

(7 Reviews)

Facility

(6 Reviews)

Activities

(3 Reviews)

Value

(3 Reviews)

Assisted Living Reviews for Brookdale Forest Grove

March 22, 2022

By Ricksdaughter

I am a friend or relative of a current/past resident

There are just a few great CNA's. Poor management. High turnover. Father walked away from facility a few times catching random buses lost in Portland. Facility had NO clue he was even gone or missing for full days. Mediocre facility with inadequate management and staff to care for your loved one.

Provider Response

Thank you for taking the time to share your feedback. As an assisted living community, residents have the right to leave the community on their own. The safety and well-being of our residents is our top priority, and we have policies and procedures in place to ensure this.

June 23, 2021

By Melinda

I visited this facility

Brookdale Forest Grove had very nice rooms and lots of space. They seemed to have a very caring staff. It's a beautiful facility. Overall, the staff seemed great. There was just one incident when I walked out: one of their employees was smoking on the curb and spat right in front of me when I walked by, and that was a really bad first impression for that facility. Otherwise, it was great. It's very well maintained, and it had a beautiful layout.

February 15, 2021

By ReviewerVT011920214

I am a friend or relative of a current/past resident

My husband moved into Brookdale Forest Grove. It is close to where I live. So far, it's been OK. The nice thing about it is when I call, they answer the phone, and then I am forwarded to who I want to talk to. The bathroom is small, that's the one negative I could say about it, but the room is OK. I had to furnish it though. The dining area is close, but they're all fed in their room. Sometimes, he likes the food, and sometimes he doesn't. There are no activities, so they're in their rooms. If he were able to get up on his wheelchair, he can go up and down the hall. The place is OK. It is big and very, very clean. The staff that I have talked to was just fine. When everything is running, there is a lot going on. They have a large eating area and an activity area, and the place has three floors.

October 01, 2019

By Donna

I visited this facility

Brookdale Forest Grove was nice. The rooms were adequate. The staff was nice. They had trips to the coast, to shopping, and quite a few activities.

January 08, 2019

By Kryz

I am a friend or relative of a current/past resident

My mom went to Brookdale Forest Grove. I can't say anything good about them since they've really deteriorated over the years. They need to replace the carpet because it smells bad. They cannot keep staff, so they turnover a lot and it's been terrible. There was a whole period when no one would clean the apartments and they ended up hiring Merry Maids to clean. The food is terrible and sometimes they can't keep food together because they lose cooks so they'd order pizza. Their activities director is super nice and tries hard. The only thing they did well was they had activities that they engaged people in.

Provider Response

We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.

June 23, 2018

By ASCNME07

I am a friend or relative of a current/past resident

My parents just moved into Brookdale Forest Grove. Everybody has been wonderful, very welcoming, had a lot of information, and were very helpful in getting everything together. They had very nice grounds, which were very well-kept, and very quiet. They have PT, they have weekly trips out, and they were putting together different events for the entertainment. They liked the food.

December 07, 2017

By Pam

I am a friend or relative of a current/past resident

My mom is in Brookdale Forest Grove. Their activities are kind of boring; they pretty much have the same thing all the time and nothing that my mom likes. I would say that they should improve on their activities. The place is generally pretty clean, and the staff is always really caring. She has a really cute apartment that's the perfect size for her. It's a one-bedroom with a living room, a small kitchen if she wanted to cook, and a bathroom. They have a lot of staff turnover though, so when there's someone new, you'd have to start all over again.

February 23, 2017

By Dennis137570

I am/was a resident of this facility

I moved here at Brookdale nine years ago. It was pretty good then, but it's gone down quite a bit. They don't have any exercise to speak of, no swimming pool, and the number of staff has been reduced. The rooms were fine, spacious, and had everything you need. They've got housekeeping people to keep it clean and laundry if you want it done.

Provider Response

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.

January 29, 2016

By Miss Zoom

I visited this facility

I liked Brookdale Forest Grove because the rates were reasonable, and the rooms were nice; a lot larger than in the other place. The staff was friendly.

October 29, 2015

By Anonymous114814450

I visited this facility

I visited Brookdale Forrest Grove, and I loved it. I loved the environment. The people were very kind. They were nice. It was very clean. The meals were fabulous -- the way they served it and the way you had a couple of choices of meals every day. You had multiple choices of food, and you do not have to eat the same thing every day.

May 20, 2014

By Bill45

I visited this facility

We were able to visit Wynwood of Forest Grove. This place is clean, and it would be easy access for us to go see him. The atmosphere was friendly. It did offer professional services, but more impersonal. Their apartments were clean and very nice. It is also very spacious and everything a person would need. The residents all seemed to be happy and well adjusted.

February 14, 2014

By Caring3152

I visited this facility

We visited Wynwood but nobody was at the reception desk so we didn’t know where to go. They’ve got the fireplaces going and everything felt homey to me. We had lunch which was very good. They spoiled me really well and I got to meet everybody. The head guy was wonderful. It’s got everything I want and need. It’s even got a physical therapy room where I can go and do things. The apartment was the biggest I’ve seen in assisted living homes. It was really nice. Even the people that live there were coming up and talking to me and they just made me feel welcome and home. I already have friends there and I would have absolutely no problem moving in there. However, they have no slot for me and I wouldn’t be able to move until August or September.

September 30, 2013

By Nancy67041850

I am a friend or relative of a resident

We moved mom to Wynwood of Forest Grove last July. I was really pleased with the staff when we are moving her in as they were very helpful and all went well. She likes the facility and they keep the place very clean. She likes the people and she is comfortable there. She's in a one-bedroom apartment with a little kitchenette. She is having the food delivered to her room and she likes it. After a couple of weeks, my brother told me that they were sending her bills and statements for things that she had not received and under the description of the statement it didn't explained what she was being billed for. She has a neurological condition because she has degenerative brain disease and so she started just issuing automatic payments through her online banking to the facility. Within four weeks' time she had issued $12,000 and so I was not happy. I meet with them and they said that there had been a miscommunication and when we asked for a description of the services that she was being billed for. One of them was like chronic pain management and it said that part of that would be massage therapy and my mom said she wasn't receiving any massage therapy or any therapy. To make the long story short, they did end up removing all the charges that were on her account that shouldn't have been there and all the late fees. Hopefully from this point forward there accounting department will do a cleaner job at what they are doing.

September 28, 2013

By Helen24

I visited this facility

I went to Wynwood of Forest Grove to visit a friend. It was a nice place, very casual and very friendly. They take care of the residents. They had a bus that took them shopping. They kept the residents occupied. They did well as far as the food.

September 24, 2013

By Gary20

I visited this facility

We visited Wynwood of Forest Grove and we liked it. We liked the fact that the rooms seem clean with plenty of space and it didn't feel cramped. They have everything that you need.

November 19, 2012

By John Blueman

I am a friend or relative of a resident

I was very hesitant of a big company like this at first. To me it always felt like this was senior robbery. You look at how much people pay a month to live there and are left wondering why they didn't pay for there own caregiver at home. Then you see the light when at three in the morning grandma needs something and there are two sometimes three people coming in to check on her. We then got to go and see the dining room where they ate there meals. It was nice, almost nicer than the places I went out for dinner. The cooks were very friendly and knowledgable. The thing that impressed me was they knew what residents were on what kind of restrictive diets and accommodated all of them. Last but not least the housekeepers. If there ever is a group of people that deserves more money its them. They have to clean a lot of things and deal with things other people dont have to. I remember one time I spilled something in the room and was going to clean it up and they stopped me and cleaned it for me. All in all I believe we put my grandma in a good setting and she will be happy for years and years.

June 04, 2012

By Micki1

Other

My mom used this facility before. But I would rate the center around in the middle. My mom is a very shy person and I don't feel that they'd made the effort to help her get to know other people and get used to the activities. I think they don't have enough time and staff to individualized that much. I remember she requested once to be transferred to a different table because the people she was with just kept on talking about their age and grievances and my mom doesn't like that. But the people there did not transfer her so she quit joining the group meal. They could have been nice. But overall, the facility and staff were fairly good.

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Questions about Brookdale Forest Grove

Describe the overall population of assisted living residents at Brookdale Forest Grove. What is their average age? What are their favorite things to do?

Residents are over the age of 65. Residents like to play cards cribbage, pinochle, bingo, board games, Scrabble.

What programs or activities does Brookdale Forest Grove offer to enrich residents' well-being?

We have exercise, Bingo, Book Club, Flex your brain, Be fit exercise, paint, arts & crafts. Writers Club. Holiday Parties and Happy hour.

What places are near Brookdale Forest Grove or within walking distance for assisted living residents to enjoy?

Dollar tree, Safeway, Bi-Mart, Restaurants, Goodwill.

What transportation services does Brookdale Forest Grove offer to assisted living residents?

Trimet, ride to care, Brookdale bus, Logisticare

What makes the chef or dining program at Brookdale Forest Grove exceptional? What kind of menu can assisted living residents expect?

Brookdale Forest Grove has exceptional food. Our Dining Director Kim is beyond hospitable. We offer low sodium signature spices, and excellent variety on our daily menus that include breakfast, lunch, and dinner.

How does Brookdale Forest Grove keep residents' families informed about their loved ones?

We send out emails, Mail letters, We make family connect calls.

If Brookdale Forest Grove accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Our pets that live at Brookdale Forest Grove love to be walked out to our beautiful court yard.

What ongoing senior care training does the staff receive?

We have monthly and Annual staff training from Home Health, Physical Therapy, and we have our Relias training.

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Services and Amenities of Brookdale Forest Grove

Room and housing options

1-bedroom apartments
2-bedroom apartments
Studio Apartments

Dining options

In Room Kitchens
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Garden And Patio
Resident Parking

Cleaning services

Housekeeping

Health services

Medication Management
Nurse On Staff: Available During Business Hours

Activities

Religious Services
Fitness Room

Guest services

Guests At Mealtime

Languages

English

General

Resident Capacity: 110
Minimum Age: 65
Pets: Yes

Licenses

State Licenses: 1250279724

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About Brookdale Forest Grove

Brookdale Forest Grove provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer. And, our residents can rest assured that as their needs change we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages our residents to continue to live as they please while respecting individual preferences.

Our Optimum Life&reg and Celebrations programs provide an all-encompassing way of life that touches the lives of our residents, their families and associates alike. Optimum Life&reg is a journey of self-discovery including services, features and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life&reg we encourage our residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar with themed experiences, special events and group activities that highlight different cultures and cuisines in a common venue of camaraderie.

Brookdale Forest Grove

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