Brookdale Forest Grove

Jennifer

Brookdale Forest Grove is a nice place. My sister is a smoker and we liked that they have a covered place, for people to smoke. They have lots of activities. They have a bus that can transport people in wheelchairs, they go to the casino twice a month, and they have art lessons, bingo, and all sorts of things. She also likes the food.

Ricksdaughter

There are just a few great CNA's. Poor management. High turnover. Father walked away from facility a few times catching random buses lost in Portland. Facility had NO clue he was even gone or missing for full days. Mediocre facility with inadequate management and staff to care for your loved one.

Provider Response

Melinda

Brookdale Forest Grove had very nice rooms and lots of space. They seemed to have a very caring staff. It's a beautiful facility. Overall, the staff seemed great. There was just one incident when I walked out: one of their employees was smoking on the curb and spat right in front of me when I walked by, and that was a really bad first impression for that facility. Otherwise, it was great. It's very well maintained, and it had a beautiful layout.

ReviewerVT011920214

My husband moved into Brookdale Forest Grove. It is close to where I live. So far, it's been OK. The nice thing about it is when I call, they answer the phone, and then I am forwarded to who I want to talk to. The bathroom is small, that's the one negative I could say about it, but the room is OK. I had to furnish it though. The dining area is close, but they're all fed in their room. Sometimes, he likes the food, and sometimes he doesn't. There are no activities, so they're in their rooms. If he were able to get up on his wheelchair, he can go up and down the hall. The place is OK. It is big and very, very clean. The staff that I have talked to was just fine. When everything is running, there is a lot going on. They have a large eating area and an activity area, and the place has three floors.

Donna

Brookdale Forest Grove was nice. The rooms were adequate. The staff was nice. They had trips to the coast, to shopping, and quite a few activities.

Kryz

My mom went to Brookdale Forest Grove. I can't say anything good about them since they've really deteriorated over the years. They need to replace the carpet because it smells bad. They cannot keep staff, so they turnover a lot and it's been terrible. There was a whole period when no one would clean the apartments and they ended up hiring Merry Maids to clean. The food is terrible and sometimes they can't keep food together because they lose cooks so they'd order pizza. Their activities director is super nice and tries hard. The only thing they did well was they had activities that they engaged people in.

Provider Response

ASCNME07

My parents just moved into Brookdale Forest Grove. Everybody has been wonderful, very welcoming, had a lot of information, and were very helpful in getting everything together. They had very nice grounds, which were very well-kept, and very quiet. They have PT, they have weekly trips out, and they were putting together different events for the entertainment. They liked the food.

Pam

My mom is in Brookdale Forest Grove. Their activities are kind of boring; they pretty much have the same thing all the time and nothing that my mom likes. I would say that they should improve on their activities. The place is generally pretty clean, and the staff is always really caring. She has a really cute apartment that's the perfect size for her. It's a one-bedroom with a living room, a small kitchen if she wanted to cook, and a bathroom. They have a lot of staff turnover though, so when there's someone new, you'd have to start all over again.

Dennis137570

I moved here at Brookdale nine years ago. It was pretty good then, but it's gone down quite a bit. They don't have any exercise to speak of, no swimming pool, and the number of staff has been reduced. The rooms were fine, spacious, and had everything you need. They've got housekeeping people to keep it clean and laundry if you want it done.

Provider Response

Miss Zoom

I liked Brookdale Forest Grove because the rates were reasonable, and the rooms were nice; a lot larger than in the other place. The staff was friendly.

Anonymous114814450

I visited Brookdale Forrest Grove, and I loved it. I loved the environment. The people were very kind. They were nice. It was very clean. The meals were fabulous -- the way they served it and the way you had a couple of choices of meals every day. You had multiple choices of food, and you do not have to eat the same thing every day.

Bill45

We were able to visit Wynwood of Forest Grove. This place is clean, and it would be easy access for us to go see him. The atmosphere was friendly. It did offer professional services, but more impersonal. Their apartments were clean and very nice. It is also very spacious and everything a person would need. The residents all seemed to be happy and well adjusted.

Caring3152

We visited Wynwood but nobody was at the reception desk so we didn’t know where to go. They’ve got the fireplaces going and everything felt homey to me. We had lunch which was very good. They spoiled me really well and I got to meet everybody. The head guy was wonderful. It’s got everything I want and need. It’s even got a physical therapy room where I can go and do things. The apartment was the biggest I’ve seen in assisted living homes. It was really nice. Even the people that live there were coming up and talking to me and they just made me feel welcome and home. I already have friends there and I would have absolutely no problem moving in there. However, they have no slot for me and I wouldn’t be able to move until August or September.

Nancy67041850

We moved mom to Wynwood of Forest Grove last July. I was really pleased with the staff when we are moving her in as they were very helpful and all went well. She likes the facility and they keep the place very clean. She likes the people and she is comfortable there. She's in a one-bedroom apartment with a little kitchenette. She is having the food delivered to her room and she likes it. After a couple of weeks, my brother told me that they were sending her bills and statements for things that she had not received and under the description of the statement it didn't explained what she was being billed for. She has a neurological condition because she has degenerative brain disease and so she started just issuing automatic payments through her online banking to the facility. Within four weeks' time she had issued $12,000 and so I was not happy. I meet with them and they said that there had been a miscommunication and when we asked for a description of the services that she was being billed for. One of them was like chronic pain management and it said that part of that would be massage therapy and my mom said she wasn't receiving any massage therapy or any therapy. To make the long story short, they did end up removing all the charges that were on her account that shouldn't have been there and all the late fees. Hopefully from this point forward there accounting department will do a cleaner job at what they are doing.

Helen24

I went to Wynwood of Forest Grove to visit a friend. It was a nice place, very casual and very friendly. They take care of the residents. They had a bus that took them shopping. They kept the residents occupied. They did well as far as the food.

Gary20

We visited Wynwood of Forest Grove and we liked it. We liked the fact that the rooms seem clean with plenty of space and it didn't feel cramped. They have everything that you need.

John Blueman

I was very hesitant of a big company like this at first. To me it always felt like this was senior robbery. You look at how much people pay a month to live there and are left wondering why they didn't pay for there own caregiver at home. Then you see the light when at three in the morning grandma needs something and there are two sometimes three people coming in to check on her. We then got to go and see the dining room where they ate there meals. It was nice, almost nicer than the places I went out for dinner. The cooks were very friendly and knowledgable. The thing that impressed me was they knew what residents were on what kind of restrictive diets and accommodated all of them. Last but not least the housekeepers. If there ever is a group of people that deserves more money its them. They have to clean a lot of things and deal with things other people dont have to. I remember one time I spilled something in the room and was going to clean it up and they stopped me and cleaned it for me. All in all I believe we put my grandma in a good setting and she will be happy for years and years.

Micki1

My mom used this facility before. But I would rate the center around in the middle. My mom is a very shy person and I don't feel that they'd made the effort to help her get to know other people and get used to the activities. I think they don't have enough time and staff to individualized that much. I remember she requested once to be transferred to a different table because the people she was with just kept on talking about their age and grievances and my mom doesn't like that. But the people there did not transfer her so she quit joining the group meal. They could have been nice. But overall, the facility and staff were fairly good.