Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living
3399 Mill Run Drive, Hilliard, OH 43026
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Reviews of Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living in Hilliard, Ohio
3.68
(16 reviews)
Facility
4.0
Staff
4.3
Food
4.5
Activities
5.0
Value
3.7
Brenda McDonnell
5
|
November 20, 2023
The care received at Mill Run for my Mother has been excellent. Mill Run has made my Mother a home there, not just a place to lay up. Rooms, food, activities, cleanliness stand above any other home I have seen. And I have been to many in Columbus area over my years. Staff have been nothing but kind, professional and caring. Always answering questions I have and giving immediate response. I have nothing but gratitude for each and every employee there who are doing what my family and I were unable to do.
Judy
5
|
May 27, 2022
My mother is at Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living and she's been happy there. When I called them first, I told them that I didn't have a bed, nor a dresser, a couch, or anything, but they were able to take her in, assess her, and start with the care that she needed immediately. Then we had her furniture moved up here last week. It was seamless. The biggest part was it's 15 minutes from my home. So, I'm just thrilled that everything worked out well as it did. My mother is the pickiest person I've ever met, and she thinks their food is the best she's ever had. The care is exceptional and I could not be happier about that. The staff has a smile on their face, and all of my mother's needs are being met. They have an activity person there, and so there's always something going on every hour between 10 a.m. and 6 or 7 p.m. They do everything from bingo to fun-themed lunche and gatherings. They just had a Derby day and a Mother's day. They also have exercises, a great library, an art center, and everything that you would possibly need.
Jodi
1
|
May 2, 2022
My mother was a resident of Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living. I was putting her in there to live, and they were horrible. Her overall experience was very poor, and they had a very long response time. She fell once while she was in there, and no one found her till the next morning. The maintenance issues were not addressed. The aides were horrible; she couldn't walk at all, but they seemed to feel like they had no clue she couldn't walk and just left her. I found her in a room one day just wandering around in her wheelchair, tearing her cupboards apart, looking for a diaper because she had nothing on. The room was lovely, that's the one thing I loved about it; they had a lot of build-ins. But then once you get in there, you realize that when you pick the room, it was to be painted. The floors were dirty, they weren't clean. The faucets were broken. There was no toilet paper holder, at the time I moved her out. It still had not been put into the wall. While the room may have been attractive, the one that you looked at, once you got in there, it wasn't that way. They can improve on cleanliness, staffing, and maintenance.
Annette
5
|
March 22, 2022
I moved into Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living. I've been in a couple of others and just the care here is very good. The people are very friendly and very supportive. They get you on and off a bedpan in a very timely manner. The food is good here. My room is kept clean and it's a nice size. You have a place for your clothes and you have a nice area that's built-in for your TV and shelves and you're allowed to put stuff there as well. I have a small chest to the side of me if needed. It's very roomy. There's plenty of room for clothes or whatever. My husband picked it out and it was our first choice. I'm in a situation where I can't participate in activities yet. They give a list every day of the local news, weather, they have word search on there, too, and they give us the times of the meals and the activities and what they're doing that day. I'm in the rehab part. They have a therapy room but for me, they're coming to my room and doing things. They're taking good care of me.
kim536435
3
|
May 30, 2017
Mill Run Gardens and Care Center was very nice, but it's 20 miles from my home. The rooms were nice. The place looked very fresh, had bright hallways, and the décor was very nice. They didn't have physical therapy.
Glitterdork
1
|
November 26, 2016
My mother was there for a stay and half the time I feel she was neglected. Went and visited her, she was soak and wet, sitting in poop due to her poop bag being busted and falling asleep in a wheelchair. Took them an hour to even put her in bed and another two hours just to change her poop bag and clothes. Not to mention my mom supplied her bags... unacceptable, period. I can only imagine how they treat people who have no family there to speak up for them.
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Costs for Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living in Hilliard, Ohio
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,875
Starting Price
Services and Amenities of Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living in Hilliard, Ohio
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- Companion Suites: We do not offer companion suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Medicare
Health
3.0
Overall
4.0
Quality
5.0
Staff
2.0
About Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living in Hilliard, Ohio
All the comforts of home...and more!
If you or your loved one is looking to combine the security of care with the comforts of home, The Gardens offer 36 spacious private assisted living suites.
Our professional staff provides services for those needing minimal assistance with daily living activities like bathing, dressing, grooming and medication management. You'll enjoy the privacy of your own suite, with the security of knowing help is there, if needed. At the Gardens, we focus on individual wellness, and encourage continued independence with a tailored plan of assistance provided by professional team members available 24-hours a day.
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