Genoa Retirement Village
300 Cherry Street, Genoa, OH 43430
3.3
(3 reviews)
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Reviews of Genoa Retirement Village in Genoa, Ohio
3.3
(3 reviews)
Facility
1.0
Value
4.0
ES
1
|
August 1, 2018
I didn't particularly care for Genoa Retirement Village. It's too expensive and the care wasn't what I thought it should be. When I visited, there were about 20 patients gathered around the nurses' station and some were laying with their heads against the wall drooling and not being taken care of. There wasn't a nurse in sight. I was very displeased. The administrative staff was a four, but the nursing was a one or a zero. It was terrible and it smelled of urine. I was told that she was going to be in a room by herself for quite some time until she got used to the place, but they put her in with another lady who was not able to hold a conversation. The bed was very low. She couldn't go to the bathroom on her own and she had to wait every time she had to go to the bathroom, and there were several times when she urinated on her own clothes and then the place just smelled really bad. The lunchroom was very good. The hallway didn't smell that good, but the food that they delivered to the patients and to any guest was very good. The first night that mom was there, a man came in to her room and they said it's not unusual for men to wander into another room that they don't belong in, which bothers me. The staff should be controlling what goes on. They didn't take care of her like she was supposed to, especially for $9,000 a month.
Caring9564
5
|
May 29, 2013
I would suggest Genoa Retirement Village for someone who is looking for a place for their loved ones. They serve home-cooked food and I think that is very important. The rooms are very nice. Everything is up to date, nothing worn and looked cluttered. If the carpeting starts to look worn they would replace it. I like their nurses and the care they are giving. The only thing that they could improve on is they could provide a room where they could actually take a tap bath. Overall, I am satisfied with this facility where my parents are.
mstruff
4
|
February 29, 2012
Very Clean and the employees are very helpful and compasionate -they look out for the residents and family
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Costs for Genoa Retirement Village in Genoa, Ohio
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$2,670
Starting Price
Services and Amenities of Genoa Retirement Village in Genoa, Ohio
Resident Information
- Offers Respite Care
Additional Amenity Information
- Special Comment: At Trilogy Health Services, we are compassionately committed to providing excellence in customer service. We carefully select staff who reflect our culture and who we believe will care for our residents as if they are members of their own family.
- State Licenses: License Pending
Medicare
Health
4.0
Overall
5.0
Quality
5.0
Staff
2.0
About Genoa Retirement Village in Genoa, Ohio
The Village of Genoa is full of old-world charm and hospitality. At Genoa Retirement Village, we are no different. With our beautifully manicured grounds and warm, inviting atmosphere, our residents are proud to call Genoa Retirement Village home. Residents who are interested in activities outside our campus can spend the afternoon exploring Genoa’s historic downtown district, have a picnic at one of the many local parks, or enjoy a live performance at Genoa’s beautifully refurbished Genoa Civic Theatre. For those who stay on campus, our Life Enrichment Team ensures that there are a variety of fun and exciting ways for residents to stay active and engaged, every day.
We know that selecting the right healthcare option to meet your individual needs is important. That’s why with Genoa Retirement Community you’ll find a complete continuum of care and services so you can select the level of care that most closely matches your needs and preferences. Care and support services are carefully coordinated from level to level, setting to setting, as care needs increase or decrease.
From assisted living services in our elegant residential facility to skilled nursing services in our state-of-the-art health center, our staff of committed professionals provides compassionate care with attention to every detail. Whether for a few days, a few weeks or for as long as you need us… It’s comforting to know that there is a source in Genoa you can turn to for help and guidance.
Personal Choices for Convenience, Privacy and Comfort:
- Private and semi-private suites with full bathrooms and walk-in showers
- 24-hour emergency call response system
- Assistance with the activities of daily living (dressing, grooming, etc.)
- Housekeeping and laundry services
- Medication administration/reminders
- Reminders for meals and activities
- A variety of social and recreational programs
- Quality skilled nursing and therapy services available on campus
- Easy access to dining, living and entertainment areas
- Local restaurant cuisine featured monthly during Taste of the Town events
- Restaurant-style dining with chef-prepared meals and a variety of alternate food selections
- Mobility assistance as needed
- Much more!
Thank you for your interest at Genoa Retirement Community. Please give us a call to schedule a free tour.
To learn more about this provider’s license and review other available state reports, please visit:
Ohio Department of Health Long-Term Care Provider Search
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