The Best Nursing Home Communities in Ross County, OH

"I liked that National Church Residences Chillicothe was a small community, at least for assisted living. It looked like they had everything that my mom needed and the staff was very nice. All of the people I met were very pleasant and answered all my questions. My mom was there for respite and she said that they were all very nice. Everything we saw in the room was very clean. It was adequate in size for a single person. They had studio rooms and one-bedrooms and they were all very nice. The food was pretty good. Not my home cooking, but it's good for institutional cooking. They can't help that. The dining area was well-lit and clean. They have a dining service that serves in 2-hour time blocks and you just come whenever you want to during the two hours. The staff that served us was nice and the cook was nice. They had a community room for activities and movies. They had a salon where they had the stylist there one day a week. They also have different sitting areas for socialization. It was very nice."

"We have chosen Westmoreland Place because of its location. I like their friendly staff, too. They have basic common areas. They're attentive. The residents are free to roam around. My parents' apartment is fine. It's adequate. They've got everything they need. The facility is very clean. The atmosphere is good. We are really happy with them."

"My husband was at Signature HealthCARE. It was bad. He was in quarantine for the first two weeks and he was inside his room, so we couldn't even see him. We tried to talk to him on the phone, but since he was paralyzed on one side, he couldn't manage the phone very well. Then they moved him after two weeks into a room with a window, so I can go and look at him through the window, but he is still having trouble with the phone. They had no phone in the room so I had to take his cell phone, and it's also very hard to manage his cell phone with one hand. I wanted to take his clothes home and wash them because he didn't have any clothes when he asked for something to put on. He had clothes in the room because when he left, he took his clothes home with him. They got him out the bed, maybe three times, the whole time he was there. There's no communication. He fell the first night he was there, and they did not let anyone know. He was trying to get out of the bed but he didn't realize he couldn't, and after that they would not let him out of the bed. I gave him one of those grabber things so he could pull himself up whenever, and they took it away from him. One night, he managed to call in the middle of the night, and they took his phone away from him that night. They told him that I told them to take it away from him, which of course I did not because I wanted to hear from him anytime he wanted to call me, it doesn't matter what time at night. So we had no idea what medicines he was on. There was just nothing, no contact with his family either me or his son at all. He was miserable and felt like he was in prison. They had a fellow with him in a double room, who kept his TV on loud all the time. There was also a woman who wandered up down the hall and came into his room. He didn't want women coming into his room. He was very mad. It might have been different if we had been allowed to visit him and help him with things that he needed help, but we were not allowed to because of the COVID. There were a couple of good nurses. He got some therapy. They put him in his chair a couple of times, and the guy said he would be back, but he said he went home. He was stuck in his chair not being able to sit up very well, and finally, two nurses came and managed to wrestle him back in the bed. He was really thankful for that and wrote a nice letter thanking them, thanking God for good nurses. It was not a good experience for any of us. Some of the staff were good; some of them were not. Four people came in one day and surrounded my husband's bed. They got onto him and talked really mean to him because he said something to them, because they took the grabber thing away from him and put it out of his reach. Then a couple of days later, someone came in and apologized and said that should not have happened. He's lying there helpless, he can't do anything for himself, he has to depend on everybody. There's nothing wrong with his mind. His brain is fine; his mind is fine. His left side just doesn't work. The facility seemed alright, but you can't really tell when you're outside looking in. He said the food was bad. He could hardly eat anything when he was there."

"My mom was in Legacy Chillicothe for several months. The people there are sweet, but sometimes the care she needs she doesn't get. They transport her to doctor's appointments. Some staff members just don't seem to care to do their job but overall, they talk to my mother and say they were very sad and concerned when she left. I have tried the food, and as much as my mother said it was horrible, but it's not too bad. They're very good. If she doesn't want that food, "what can I get you?" And so they will get a sandwich or soup or both, something easy that is off the menu. They have church. They have people come in and play music. They have game time. They have paintings. They give them a four-by-six canvas and they're allowed to paint. Legacy needs to update their building and they cost more."

"The Vineyards is the best! It is a clean, friendly and sunny place. I appreciated the care they gave Mom. My mom got attention from administration to nursing to activities, even the housekeepers would chat with her. It is very clean, bright and sunny and they serve home made meals that are quite good. I miss my mom. I wanted to care for her myself, but I could not. The staff treated her like family and she loved them. It was only 15 minutes from Chillicothe. Great choice for our family."

"My stepmom has been in Logan Elm Health Care Center for three days now. She's there for long term. The facility is not as nice or pretty as the other place where she was, but they are updating their building and the wing that they have finished is very, very nice. The rooms are bigger. There are two people in a room, and they're separated by curtains. Two people share the bathroom. My stepmom seems to like the food a lot better. While my dad was in talking with the admissions person, I talked to a couple of people that were in chairs in the hallway and they loved it there. They said the food was great. They have all kinds of activities there. In the summertime, they have excursions outside where they would play with water balloons. They decorate things for Halloween, and they have a lot of arts and crafts there for them to do, like decorating pumpkins. The cafeteria was full and everybody was laughing and eating and getting seconds. The aides were walking around to fill up their drinks and stuff. They have a courtyard, a library, and a beauty salon. They have tables with puzzles. They're upgrading the whole facility. In the hallway where they're upgrading it, they have like really nice big TVs on the walls for people. My stepmom brought her own TV there. She is in one of the rooms where they bring people in and they have them isolated for so many days for like COVID and stuff. They haven't moved her to her regular room yet. We went there the day after she went. They have one nurse and two aides per 20 patients. They have a great ratio there. Their physical therapy department is really good from what I've heard. Most of their staff have been there 20 plus years, so they hardly have turnover at all. The staff is great. They have two different types of mattresses. They have some that are raised on the side a little bit to keep the residents from rolling out of bed and they have others that are completely flat. They'll switch the mattresses out to whatever the resident wants."