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PruittHealth - Neuse
1303 Health Drive, New Bern, NC 28560
Featured Review
4
|
March 19, 2022
My mom is doing rehab at PruittHealth - Neuse in New Bern. They're releasing her this coming Thursday. The facility is clean and the staff is very helpful, very kind, and answered any kind of questions we had. They're treating my mom well. She also loves the food there. What I like most is the people that worked with my mom because they showed her a lot of care and engaged her in a lot of conversations. That was good for her socially and health-wise. There was just one nurse that I felt was a little harsh but she was only there one time. Everybody else, the ones bringing the food and the CNAs, were outstanding. One concern we had was when they review her medication list, they took away certain medications that we have worked hard to get for her. It just kind of seemed like when she had a particular complaint and I was trying to get that medicine back on her list, they kind of gave her a hard time about it.
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About PruittHealth - Neuse in New Bern, North Carolina
PruittHealth - Neuse is a senior living community in New Bern, North Carolina, offering Memory Care and Assisted Living. These care options cater to residents with various needs, whether they require specialized memory support or assistance with daily living activities.
The community features apartment-style rooms that come with several amenities. Apartments include a living room area, and many feature kitchenettes, allowing residents to enjoy some level of independent living. This setup allows individuals to personalize their space, enhancing their comfort and sense of normalcy.
PruittHealth - Neuse provides a variety of amenities designed to enhance daily living. Outdoor common areas are available for residents to enjoy fresh air and nature. Pets are welcome in the community, adding another layer of comfort and companionship. A broad range of organized activities and programs, including social events, yoga, and stretching, helps keep residents engaged and active. Meals are served in communal dining areas, fostering a sense of community and connection among residents. WiFi and internet access are provided, facilitating communication with family and friends. Additionally, facilitated field trips and outings are organized, offering residents opportunities to explore and enjoy new experiences.
In terms of services, general transportation is available to help residents attend appointments and run errands. Housekeeping services are provided to maintain a clean and comfortable living environment. This combination of amenities and services aims to create a supportive and enriching community for seniors, promoting both physical and emotional well-being.
To learn more about this provider’s license and review other available state reports, please visit:
North Carolina Division of Health Service Regulation Licensed Facilities
Medicare
Health
1.0
Overall
1.0
Quality
4.0
Staff
1.0
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Reviews of PruittHealth - Neuse in New Bern, North Carolina
2.6
(3 reviews)
Facility
3.0
Staff
3.0
Food
5.0
Value
3.0
Julia
4
|
March 19, 2022
My mom is doing rehab at PruittHealth - Neuse in New Bern. They're releasing her this coming Thursday. The facility is clean and the staff is very helpful, very kind, and answered any kind of questions we had. They're treating my mom well. She also loves the food there. What I like most is the people that worked with my mom because they showed her a lot of care and engaged her in a lot of conversations. That was good for her socially and health-wise. There was just one nurse that I felt was a little harsh but she was only there one time. Everybody else, the ones bringing the food and the CNAs, were outstanding. One concern we had was when they review her medication list, they took away certain medications that we have worked hard to get for her. It just kind of seemed like when she had a particular complaint and I was trying to get that medicine back on her list, they kind of gave her a hard time about it.
cmacke
3
|
September 7, 2013
My husband was recently a resident at this facility, and our experience had a lot to be desired. Some of the staff are helpful, kind, considerate, and compassionate, and some are obviously there for a pay check only. The CNA's seem to be more professional than some of the nursing staff. Staff need to improve on responding to residents when they hit the call button as this means they ned something or may be in distress. Nurses need to pay more attention to the details of residents medication. If a resident or family member is not able to question what is being given, there are occasions where the wrong meds are given or the correct meds are not given. This can cause short term, long term or even fatal results for the resident. Some of the nurses just don't seem to be that knowledgeable or patient friendly. Social skills, people skills seem to be lacking with some staff.
TEE1972
1
|
March 11, 2012
They don't take up the food trays on in a timely manner, I noticed that some of the residents are also not fed in a timely manner, nor do they make sure that they are properly cared for! One lady after being informed that my day may need to be feed to make sure that he eats stated that they were not going to do that! Really????????
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