My brother-in-law moved into Brookdale New Bern. They were very cooperative, very nice, extended their time, and answered all my questions, and they were very helpful. That's why we chose it. The staff was very helpful, Paula, Michael, and the nurse was Scott, they've been very helpful and my brother-in-law has been there almost a month, almost two months now. The dining area is very nice, it's in a bright area, it's big enough, and it's fine. The facilities were excellent and very clean. They have outings and game nights.
Brookdale New Bern
Offers Assisted Living
14 Reviews
1336 South Glenburnie Road, New Bern, NC 28562
Call
(800) 385-2527
Reviews of Brookdale New Bern
Assisted Living Reviews for Brookdale New Bern
February 26, 2022
I am a friend or relative of a current/past resident
November 14, 2021
I visited this facility
I went to Brookdale New Bern to tour it for my dad. I was very impressed. I liked the lady that we met with. Her name is Paula. I liked how she knew all the people there. I liked how the place is fairly small and home oriented. I just felt like it was a very nice, clean, quiet, calm, and a community run by people who cared. They have field trips. They have a hair salon, and they have an activity director that does a lot of different things with them. They have a lot of clubs, like card games and things like that. They provide church, card games, music, crafts, and field trips.
September 10, 2021
I visited this facility
I went with my sister to Brookdale New Bern. It was very new looking, and it was clean. The director that gave us the tour was very nice. She took us through the whole facility. The dining room was spacious. It had windows looking out, and it was clean and well lit. They have a beauty and barber salon, and a library. It felt homey. It was very nice. They have like a newer section that was just built, and then they have an older section in the back. The new section was very nice and very new.
June 27, 2021
I am a friend or relative of a current/past resident
I like the curb appeal of Brookdale New Bern. It's beautiful. When you walk inside, it looks and smells nice and clean. It's very eye appealing. I think the rooms are nice.
I think the salesgirl, Paula, is excellent. She really helped me out a lot. Michael, the director, is very, very kind and very accommodating.
My friend likes the meals. I think the place is beautiful, I don't have any complaints. I would recommend it, I can't think of any place I would like better. The prices are very fair too.
I know they said they can get haircuts. There's a library and a beautiful community room, where they can just sit. There's a beautiful courtyard that's enclosed. It's all very nice. There's a room where I saw a guy sitting and playing cards.
March 07, 2020
I visited this facility
We liked Brookdale New Bern. It's a little bit more modern, but they did not offer a trial respite stay and they didn't have any rooms available at the time that we looked at it. They had a courtyard, and we met the activities director who has a dog that he brings in there and a lot of the residents seem to get a kick out of the dog.
August 30, 2018
I visited this facility
Brookdale New Bern was very nice. It had very nice facilities and opportunities for the residents to do things. The rooms were clean, good-sized for a single person, and they were very nice. The staff was very helpful, seemed very cognizant of patient care, and keeping the residents happy. There was a bingo game going on in one facility and some gentlemen were playing cards. The menu had some variety to it.
April 18, 2017
I visited this facility
Brookdale New Bern was nothing spectacular. The rooms were small and seemed clean, but I wasn’t impressed. The staff was very friendly and anxious to see somebody come in.
Provider Response
Thank you for taking the time to provide us with your feedback
August 23, 2016
I visited this facility
I liked Brookdale New Bern. They seemed to be trying to cover all of people's needs, so that was impressive. The staff was very nice. I saw three of their apartments, and they were very small. They were sort of expensive to be so small. There are restaurants along Glenburnie, and the place is fairly close to most things.
July 14, 2015
I visited this facility
I visited Brookdale New Bern and was very pleased to see how bright it is! When you drive up, it looks like home. The staff is very friendly and you can tell they love what they do!
August 13, 2014
I visited this facility
Sterling House of New Bern was okay. The room looked clean. She was not as thorough showing me everything. She did not explain a whole lot about the meals or anything. But it would be something that I would consider if I had to. It just was not quite as elegant as the other one. I did see the room and then she did show me a light housekeeping room that had just a twin bed and a little chair, a TV and just this little table, but it was very small. I don't think I would be interested in one that small for the time being. She didn't tell me too much about the activities. She actually walked me through it and then when we were finished and came back she stood there in the hallway and just handed me a brochure. But if I cannot go to that other facility, that would be my second choice.
June 12, 2013
I am a friend or relative of a resident
My father stayed for 18 days in Sterling House of New Bern. He was a veteran. He had his own private room and it was nice. There was a restaurant-style dinning room and meals were served by the staff. I had no problems with New Bern at all. They were very good to him. However, they could not handle him because his dementia was worse than they imagined. He needed more care, thus they transferred him to Morehead to their sister unit.
November 07, 2012
I visited this facility
I know someone that is in another facility in New Bern, NC. They had heard good things about Sterling House of New Bern and considered moving there. They asked me to take them there so they could check out the facility and see what it had to offer. There were several different care levels offered at Sterling House of New Bern. The facility was very clean and the staff was friendly. Parking is limited. The lady that greeted us informed us of room options, move in options, and other basic information. A short tour was given. The garden outside was well maintained. The tour director did inform us that they had staff to help dispense medication, help their clients get dressed, and perform other basic duties. There were not many residents outside of their rooms, but the ones that we did see were friendly. I would rate this as an average facility.
May 07, 2012
I visited this facility
The staff is very nice and seem to be aware of the needs of their patients.
July 08, 2011
I am/was a resident of this facility
My grandmother was a client to the Sterling House senior care center. During her stay there, she was treated with care and attention. As someone suffering from advanced Alzheimer's, finding a place that could provide adequate care for her was a challenge in and of itself. She could no longer stay with my grandfather; she could have run off at any time and not remembered how to return home. When we brought her there, the caretakers quickly adopted a schedule to provide for her unique needs that suited both the faculty and my grandmother. Within a week they had the entire process down to a science. They provided meals for her, took care of her laundry and medications, and ensured she was comfortable and getting along with the other residents, despite her tendencies to wander around. All in all, they provided an invaluable service to both my grandmother and my family in a time of great stress for us.
Services and Amenities of Brookdale New Bern
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
- Housing Extra: Cottages
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Medication Management
- Nurse On Staff: Available During Business Hours; Some Availability Outside Of Business Hours
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
Diet
- Low Fat
- Low Salt
Languages
- English
- Spanish
General
- Minimum Age: 65
- Pets: Yes
Types of care
- Walking Wheelchair Assistance
About Brookdale New Bern
Brookdale New Bern provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Get CostsMap of Brookdale New Bern
Senior Living Communities near Craven County, NC
Senior Living Communities near New Bern, NC
Other Senior Care in New Bern, NC
Helpful Articles
- 11 Signs It Might Be Time for Assisted Living
- Nursing Home, Assisted Living, or Independent Living?
- Assisted Living or In-Home Care?
- Assisted Living Checklist: What to Look for, What to Ask
- Cost of Assisted Living
- How to Pay for Assisted Living
- How Levels of Care Affect Assisted Living Cost
- Tips on Moving to Assisted Living
