Harnett Woods Nursing & Rehabilitation Center

Deborah

Harnett Woods Nursing & Rehabilitation Center was very clean. It had a nice, clean, fresh scent to it. There were no odors. Everything looked nice. It wasn't just something thrown in there. The staff members that we met were very kind. We witnessed some of the residents there being taken care of. They were very kind, and the people that we saw there seemed to be okay. They seemed to be happy with what they were doing. The staff members were very friendly. They would speak to you first. If you have questions, they will try to help you out with whatever questions you have. Everybody looked like they had a job to do, and they were doing it well. They also take care of the facility that you would call a lockdown, which is where Alzheimer's patients need to go. That's where my father needs to go because he is a wanderer. They showed us those areas and the rooms there. Everything was clean. There were TVs around and things around for the residents to do. There was nothing that looked like it had been staged. Everything looked like it was being used by the people there on an everyday basis.

NC Daughter

We moved my mother, post stroke, from a rehab in Huntsville, AL nearer to me and my family outside of Raleigh by ambulance. It was a long and tiring trip for my mother. The nurses and techs at Harnett Woods did everything to ensure my mom’s medications and care needs were addressed and did a great job making her comfortable in a new and unfamiliar environment. It has been 6 nights and that same level of compassion and care has carried forward. Rooms are clean with shared bathroom between 2 double rooms. They are refreshing all of the rooms, which were getting a little surface worn. All plumbing and equipment are well maintained and functioning. Meals are good and offer variety. My mother is currently bedbound so completely dependent on care from the staff. They go the extra mile to make sure she can contact them at all times. They bathe her daily with care and dignity. I could not be happier with Harnett Woods.

ToyZebul

I was at Britthaven for my CNA clinicals. The staff is completely unprofessional and wore whatever they wanted, there was barely a uniform code. and one girl wore capris. The facility is pretty worn down, and the CNA's really do not care or take care of their patients. I only volunteered there for two weeks and they were constantly short. It is in desperate need of a clean up and more dedicated workers. there was many times where the caregivers would finish up their work and wonder off to eat or smoke breaks and not answering call bells. I've worked in other facilities which is sadly from the same company and they were much nicer.