Alamance House

Sharon

I liked Alamance House a lot. It was all in one building. When you first go in, one side was for assisted living and then the other side was for memory care. It was really clean and nice. I liked it. I liked the way it was laid out and the dining rooms looked nice. We looked at two different rooms, one semi-private (which was two separate rooms but it was the same bathroom) and then the companion suite (which was two people in a room, there's a partition in between the wall and they have the same bathroom). It's smaller but it was nice. They were having a meeting right then when we went in, but they had another lady to take us through and let us see everything. They knew the people and they were out of their room in the park. They have a place outback where they accompany you out there. They could grow flowers or have a little raised bed in there for vegetables or just something to do.

Jellybean67

The biggest problem is medication not given and allowing it to run out. There are a couple of really good med techs but there are some that you wonder how they passed their test. It's a possibility they're lazy rather than incompetent. The only way to ensure your loved one is getting their medication is to stay on top of them and you still have to follow up because they'll tell you that's it's taken care of and it won't be. If you don't they could be going without an important medication for multiple days at the very least. Their selling point is the size of their rooms which are spacious and has it's own bathroom plus everything in eye view appears to be fairly clean. It doesn't have a strong smell of urine or feces which is good. If more of their staff could be competent it has the potential to be a 5 star facility. However I was gracious with my rating because to me medication is of the utmost importance in a facility and when staff allows medication to run out or just not give it that's a big problem and should be rated lower but I was trying to be fair about the amenities.

bonnie harrell

My sister is a resident at Alamance House... at first she was on the assisted living side and recieved minimal care at best I would bring her personal care product like soap, shampoo etc. And I would visit her atleast 2-3 times a week when I would visit she would be in the same clothes that I put on her from previous visit her shampoo, soap etc. Sat on the shelf and was never opened after 2-3 mos. I started taking time stamped video and taking photos of it and her condition There was a stain on the bed sheet everytime I visited so I also photographed that for 3 weeks in a row and finally had to ask for the bed to be changed so I filed a complaint and a meeting was held with a person in charge and head over assisted side and they told me my sister that has a TBI which causes her not to remember anything was digging in the dirty laundry to put the same clothes back on trying to convince me she was getting showers then covid 19 happened and I was unemployed at the time so I took her out because I knew what would happen if I wasn't able to see her or take her out for the day but eventually I returned to work and had to place her back in the facility so I requested she be placed on the memory care side which was more money $4200./mo. Thinking she would receive better care but nothing has changed i have reported this facility 3 times for the neglect and want to put her somewhere else but the next closes locked facility with memory care is in Greensboro N.C. also some of the staff are very rude so my advice to anyone would be do not put you relative, friend or whomever in this facility unless you hate them oh and I gave them 1 star because there's nothing lower

TinaO

My mom was a resident for just over a year. Her room was quite nice and a good size, just having to share the bath with one roommate was really good. Mom loved the large window looking out to the trees where she loved bird watching most days. Felt like the number of residents was just right. The staff seemed to really care about the residents and worked well with our family. Nothing is perfect but felt like they did a great job! During this trying time of Covid, the residents were isolated and that did cause much stress on Mom, as she couldn't get out, but the staff really went out of their way to help us have video calls with mom. They seem to do a good job taking care of so many in their individual rooms. Mom enjoyed having her hair done at the on site shop. She seem to really enjoy the game times and other activities. The little garden area outside was a nice place to sit and enjoy the sunshine in the spring and fall.

Attorney Dawn Gibbs

I visited a resident. We wanted to execute a healthcare power of attorney. I imagined elderly people need this. The staff was hateful nasty and threw me out because I wanted to execute this man's power of attorney. They called the police. I encourage everyone to avoid this facility like the plague. Staff seemed incompetent residents were sitting in the Hall drooling and I encourage everyone to pull their residents out if possible.

Belle

My husband is in Alamance House. They offer their own pharmacy and that's very helpful. The staff is friendly, and the nurses are nice and seem to be competent. They have a library and more than one place for sitting that had couches. Each person is allowed to have their own TV and even bring in a different bed if they want to. They have wide halls where the people can walk with their walkers or roll in their rolling chairs. They have a private room with a private bath, which costs more. His room is a private room with a shared bath. They had a guitarist come in for entertainment and some other people with instruments. They have a piano and anyone is allowed to play it. I had seen groups of women going out in their bus, and he played bingo the other day. They seem to encourage the people to be active. It's very close to the Alamance Medical Center, so it's convenient for the people to go to the doctors and hospitals in that area. It's not perfect, but it's a good place for people who need help. I haven't found anything that I object to. The facility is very well done. They have one area on one end of the building that is for memory care and the other areas are for assisted living. It's a long spread-out building all on one floor. They have several little porches that you can go out and sit and places where people can walk outside. Each room has a window. The floors are hardwood and it's an older building, but it's been kept up. I found them to be the most affordable for me.