Glenbridge Health and Rehab

WGB

My great Uncle was in the facility for less than 48 hours & had a bad fall. He broke his femur. He is a dementia patient & has had Parkinson’s for 25 years. He was admitted because of a broken hip—- they did not even put an alarm on his bed. They didn’t even contact the family until hours later because they lost the # & didn’t have it in his chart. My Uncle is in the critical care unit & is facing major surgery in the morning. This is a shame & affects so many people. When the person called my mom she laughed on the phone—- twice about the situation. They are being held accountable by WMC is my hope.

Judy

My husband is in Glenbridge Health and Rehab. It was a good place for the first 4 months my husband was there, before the blizzard in December. They provided excellent services. The staff was friendly and tried to be helpful, but now they are understaffed because people could not go to work. The food was terrible. They have lots of activities for their residents. They have bingo, and balloon tennis, and they've had so many Christmas carolers in. They have discussion groups, and music therapy once a week from the university.

Karen

My dad was at Glenbridge Health and Rehab for about a week. The staff was not very responsive to the request for help. When we would ring for assistance, they would be very late responding. So, I ended up having to use private sitters 24 hours a day during the entire time he was there (they said that that's typical and that they're understaffed at this point). On top of that, they were not ready for my dad when he was transferred. I had told them prior that he was a fall risk, that he was very weak, and would try to get out of bed, but that fell on deaf ears. He fell within 8 hours of being there. They did not have padding on the floor around the bed and they were not watching him closely. After he fell, they finally put rubber mats around the bed and lowered the bed so that it wouldn't be at such a high height. Another thing was, that hey did not have to have his medications ready, so he went an entire night without his medicines. He was not able to sleep and was crying to leave the facility. His first day was terrible. It got better as the week went on, but the first day was just awful, and I was ready to take him out of there. Some of the staff were good though.

buckles

The kitchen staff are very rude to you. They don't like it when you ask for something for a resident especially if they are on break. They talk about people a lot. The food is not good anymore. Hasn't been sent 2 of there long time cooks quit. It's just my opinion that there's some that don't belong in the kitchen.

Wanda

I placed my cousin at Glenbridge Health and Rehab. They've been excellent. I like mainly the office staff and the business manager. They have been wonderful working with us, waiting for her to get Medicaid, keeping us informed and calling. They've just been really, really good. Normally, they take them out, and they have people come in and sing, but it's limited now. The staff has been super nice to us. My cousin seems to like the food. She compares it with her mother who is in another place, and hers is better than her mom's. I haven't been in there. I had to look through the window and talk on the cellphone so often. Her room looked fine, and they found her a reclining chair and a nice bed. Everything seems good for her.

Michele

I was in Glenbridge Health and Rehab for rehab for 15 months. It was very clean. The food wasn't the greatest, but it was the best you can get. Therapy was good. They had an activities department; I did puzzles mostly, but they had outings where they took patients some place. They had games, bingo, nail grooming, parties, and musicians would come and play music. The staff was good. It was just very expensive.