My impression of Brookdale Bassett Park was excellent. The community was pleasant and active. The rooms were a very good size, with a private bath and colorful decor. The food was very good. Everything I saw was good.
Elderwood Village at St. Gregory Court
Offers Assisted Living
20 Reviews
111 St. Gregory Court, Williamsville, NY 14221
Call
(800) 385-2527
Reviews of Elderwood Village at St. Gregory Court
Assisted Living Reviews for Elderwood Village at St. Gregory Court
January 25, 2019
I visited this facility
August 23, 2017
I visited this facility
They were very nice at Brookdale Bassett Park. My father wanted a one-bedroom with a kitchenette, and there was nothing like that available, but they supply all the meals. His requirements were not what the facility had, and that would be the only reason I wouldn't have chosen that. It was very clean and very well laid out, and had very friendly staff. They had movie nights, craft nights, and bingo. They seemed engaged with the residents.
August 20, 2015
I visited this facility
The staff was what attracted me the most. They were very personable and very professional; they got back to me right away including the executive director of the community. They were very cheerful, very helpful, and very accommodating. The apartments were very nice, and the people who were living there seemed to be all engaged. They were talking to each other, and we didn't see anyone who looked lonely and sad. I told my mother that if it was her that I was looking for a place for, I wouldn't feel bad having her stay at Brookdale Bassett Park (Formerly Emeritus at Bassett Park Manor). The dining room was clean and cheerful. We saw the social activities room, and it felt like a nice space; it wasn't overwhelming. It was clean and cheerful.
May 24, 2015
I am a friend or relative of a resident
Emeritus was OK, but it was not what my mother needed. She wasn’t watched enough; she had numerous falls there. My mother complained about the food there a lot. Cleanliness was passable. My mother did have a lot of problems with feeling confined in her room because it was small. Most of the staff was caring. She had especially one aide that did a super job of looking after her, but then there were a couple that did not seem to care.
Provider Response
We are sorry to hear that your experience with us did not meet you and your loved one’s expectations. We appreciate you taking the time to share your concerns and hope you will call us at 877-400-5296 or email us at familyconnection@brookdale.com to discuss your concerns in greater detail.
March 23, 2015
I am a friend or relative of a resident
My mother likes everything about Emeritus at Bassett Park Manor. She moved in early February. Everybody is really pleasant and accommodating. She has a decent sized room, which is kept clean. She likes the food. The staff is great. She does exercise classes, and this weekend, they're bringing in a petting zoo type of thing with a couple of animals, and you can bring your grandchildren and great grandchildren. They didn't have a knitting group, but when they found out she knitted, they talked to other people, and they started up a little knitting group.
December 22, 2014
I visited this facility
Even though I wasn’t sure we might stay in Emeritus, they continue to call me back and see how my mother’s help was. I don’t believe any of the rooms that I went to go see can offer what my mother would be happy with, and I don’t think she is ready for that. The sanitation is good, well-maintained, very nice, and informative.
The dining hall where everybody gets together just seemed to be a little bit further away from the room itself, and with mom having trouble walking, it just seemed like it was a little too far for her to walk everyday, but other than that everything was great. The looks of the facility were very nice; it looks very well-maintained, and there was a lot of staff on hand to answer any questions. Nobody looked like they were lost and everybody that was in there they looked like they were being taken care of.
September 30, 2014
I am a friend or relative of a resident
My mom is at Emeritus at Bassett Park Manor. I like the atmosphere, the floor plan, the staff, and the residents. The rooms are small, but they are cozy. The facility is only on one floor which my mother really likes as supposed to having an elevator to different floors. The staff is very friendly. Mom is content being in the facility.
September 26, 2014
I visited this facility
I don’t think I liked Emeritus. I wasn’t impressed with the facility as a whole as far as the dining area and the rooms were very small. Overall, it wasn’t nearly as nice.
September 22, 2014
I visited this facility
I think the rooms of Emeritus at Bassett Park Manor were the smallest of the three residences we looked at. The staff seemed nice and, of course, when you come in for a visit, they all turn it on to make sure they are doing their best behavior. It was clean, neat, well-taken care of and maintained, but it was the oldest of the three.
September 12, 2014
I am a friend or relative of a resident
Staff are "All" great; the food is very good; the facility is very clean and well-organized, with super nice people. AAA+++
September 12, 2014
I am a friend or relative of a resident
The staff is very caring. My mom is very happy there. Many of the staff go above and beyond.
July 06, 2014
I visited this facility
Everything about the Emeritus at Bassett Park Manor was very well done. The rooms were clean, the building was clean, the food was good, and the staff seemed well trained. It was a good experience. I spoke to the supervisor of the building, and she answered all my questions and did a very good job. I visited the dining room and saw the menu. It was more like a restaurant atmosphere rather than a cafeteria; it was well done. The staff was very helpful, very well trained, and very friendly. Everybody did a really good job when I was there. The woman I spoke to was Pamela, and she was the community relations director. She was very nice, very friendly, very helpful, and very understanding. She does her job really well.
February 26, 2014
I am a friend or relative of a resident
Dad is currently in Basset Manor (Emeritus). He is comfortable there with facility as a whole and with the friends, he has there. His accommodation is fine. It has its pluses and minuses. However, they do their best as far as entertainment for the residents. His food and his care are fine. There are some rough spots but they manage to get that straightened out. They have a good staff on hand now and we are satisfied. However, they have a lot of change over the management and the staff overall. I also know there has been a lot of change in wellness coordination and administration, which makes it very difficult to know what is going on. Now, they have a new director on staff so things should be better.
August 01, 2013
I am a friend or relative of a resident
Mom has been in Bassett Park Manor for a while. It's close to where I am and it's what we could afford. Her room is very nice, the food is very good, and the care is okay, too. Everything is nice about the place. But they could improve on the cleanliness. Most of the time it's okay. A couple of times I've been disappointed, but I've addressed it and they took care of it.
July 30, 2013
I visited this facility
Emeritus is nice and clean. The room that we saw was a bit smaller but it is still fine. It definitely have enough room for what my dad would have needed, a bed, a dresser and a bathroom. Their dining room is very nice. Their staff is very nice and very friendly as well. They have a big calendar on the wall for the residents to know what activities are in store for the day. They also have activity rooms and a separate room that have a theater with a big screen and a popcorn machine. Overall, Emeritus looks like a nice place to stay; however, it has a typical nursing home atmosphere.
July 24, 2013
I am a friend or relative of a resident
My mom went to Bassett Park Manor. We chose the place because they had special rate in the month of May. I was able to get her a private room. I like the fact that it's a one floor facility because she is in a wheelchair. The place is clean. I like the location. The food seems very good although my mom is not used with the low sodium diet. The staff seems very attentive and the activities are appropriate for her. What I liked best about this facility is the price and the quality of care that she is getting as it seemed to be the most reasonable one.
June 26, 2013
I visited this facility
Emeritus at Bassett Park Manor was bright and clean. The rooms were small and you could put a little table and couch, but the bed was just right there. The food had no taste. The staff who interviewed me was excellent, very helpful, very thorough and knowledgeable. I would suggest they improve their food.
May 11, 2013
I visited this facility
We visited Emeritus and the people we talked to were great. The facility was good but they did not have what we needed. It did not suit what we looked for.
June 01, 2012
I am a friend or relative of a resident
It was a very good experience. The positives were it was clean, neat and pleasant smelling. All the public areas are beautiful and well maintained. The staff are very warm and friendly to us. My friend is extremely happy there. In my view, its the best for any family which is considering assisted living for one of its family members.
June 23, 2011
I am a friend or relative of resident
I have been consistently impressed with Bassett Park Manor for several years now. I currently have an aunt in the facility, and have also had three other close family friends that were residents within the past ten years. Bassett Park Manor is consistently clean, neat, and pleasant-smelling. The public areas of the Manor are beautifully appointed and well maintained; visiting is like stopping by an elegant hotel. Without exception, the staff have been warm and friendly to us, and have treated my aunt with compassion, dignity and respect. She is extremely happy there, and we can sleep well at night because we have confidence that she's in caring, capable hands. She loves the easy access to socialization with the other residents; she has privacy when she wants it, but is never isolated or lonely. Bassett Park Manor has been a godsend for her. In my experience this facility gets it right and is definitely worth a visit for any family considering assisted living for one of its members.
Costs for Elderwood Village at St. Gregory Court
Services and Amenities of Elderwood Village at St. Gregory Court
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
- Housing Extra: Shared Living
General
- Resident Capacity: 80
- Pets: Small Pets Allowed
Costs
About Elderwood Village at St. Gregory Court
Elderwood Village at St. Gregory Court is an assisted living facility in Williamsville, NY. Elderwood Village at St. Gregory Court offers activities at their location for residents. These activities generally allow residents to maintain healthy lifestyles by encouraging movement and socializing with their peers.
Being able to chat with other residents becomes an important part of many peoples' lives and Elderwood Village at St. Gregory Court offers common spaces indoors to support that need. The benefit of living in an assisted living community is that making meals can be a costly and time-consuming process so Elderwood Village at St. Gregory Court provides meals for residents.
Staff is awake and available 24 hours a day so if any emergencies occur no matter the time, there will be someone ready to help. If a resident needs assistance moving from a bed to a wheelchair, this facility has staff who can help.
SERVICES AND PROGRAMS
- Adult home
- Short-term stays available
LIFE AT ELDERWOOD
- Comfortable private rooms and one bedroom apartments with bath, individualized climate control and call system
- Weekly housekeeping and laundry
- Round-the-clock supervision
- Medication management and assistance with activities of daily living
- Attractive, safe and secure single-level building
- Pleasant dining experience at every meal
- Wellness programs, daily activities and regular outings
- Enclosed outdoor courtyard, raised-bed-gardens and walking paths
- Full-service hair salon
- Community patio and porches for socializing
- Pet friendly
- Part of the Elderwood community of services
- Transportation services available
Thank you for your interest at Elderwood Village at St. Gregory Court. Please give us a call to schedule a free tour.
Map of Elderwood Village at St. Gregory Court
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