Caring.com
Caring.com

(800) 558-0653

Eddy Heritage House Nursing and Rehabilitation Center

2920 Tibbits Avenue , Troy, NY 12180

(800) 558-0653 (Caring Family Advisor™)

Claim this listing

3.1

(6 reviews)

Care Offered: Nursing Homes, Assisted Living, and Memory Care
Get cost information
Find out availability
Payment options

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

About Eddy Heritage House Nursing and Rehabilitation Center in Troy, New York

The historical city of Troy, New York, is home to the Eddy Heritage House. Seniors can enjoy the tranquility of its spacious courtyards or the beauty of its panoramic views of the Hudson Valley. Residents benefit from nearby churches, shopping outlets, restaurants, health care facilities, and additional local conveniences. 

Eddy Heritage House functions primarily as an assisted living or independent living community, also offering adult day care, hospice and respite services. Memory care services are also provided on an as-needed basis, and skilled nursing is available 24/7. Occupational, physical and speech therapy are provided along with vision, stroke, dental and wound care. The community's comprehensive health care services also include medication management and podiatry.

Eddy Heritage House offers many wonderful amenities to its residents. All of the rooms come with cable television, Wi-Fi and safety/handicap features, including an emergency call system. Housekeeping services are also offered to all seniors. A beauty salon and barbershop is conveniently located on the premises, along with a full-service dining room. Regularly scheduled social activities are available along with off-site group outings, daily exercise classes, and various spiritual/religious activities.


To learn more about this provider’s license and review other available state reports, please visit:
New York State Department of Health Adult Care Facility Directory

Map of Eddy Heritage House Nursing and Rehabilitation Center

Medicare

  • Health

    2.0

  • Overall

    2.0

  • Quality

    3.0

  • Staff

    3.0

Medicare Provider Number: 335760
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

Request a Tour

Thu

5

Dec

Fri

6

Dec

Sat

7

Dec

Select Tour Time

Reviews of Eddy Heritage House Nursing and Rehabilitation Center in Troy, New York

3.1

(6 reviews)

  • Facility

    3.3

  • Staff

    2.3

  • Food

    2.3

  • Activities

    2.3

  • Value

    2.3

Sidda

1

September 2, 2024

I am a friend or relative of a current/past resident

Do NOT put your loved one in this facility. My mother has been there two years. The care is beyond horrible. They cannot keep staff. The aides sit in the common areas in their phones. If the call light is pressed in the residents room they never answer it. The rooms are filthy. I was there two days ago and my shoes kept sticking to the floor. I had to use Clorox wipes to clean the floor and I was told there is no housekeeping on weekends. It’s filthy during the week as well. It was about noon when my mother’s roommate daughter came to visit and discovered that her mother was soaking wet in urine. No one bothered to change her since the night before.

miserablepeople

1

August 28, 2020

I am a friend or relative of a current/past resident

The staff are miserable, lazy and disrespectful to residence. It's all about them. More rules than rules. The food is nothing but slop. Heartless human beings. Don't go here. You will be sorry. It's all about the money. Administrator does not return phone calls. They all should get a new jobs cause they don't care about people being happy. They are in no hurry to answer the call bell. Horrible place to rehab.

Lynda

5

October 18, 2018

I am a friend or relative of a current/past resident

My dad was at Eddy Heritage House. It was very nice and very well run. The place was very clean. The staff members were very friendly, very helpful, and very professional. The food was good.

LovelyLady0000047

5

May 13, 2014

I am a friend or relative of a resident

I was very pleased with Heritage House. The staff was pleasant and knowledgeable. The residents were happy. The place was very clean and well-kept. The room that I saw was spacious and nicely set up. The people I was there to see were there for rehab.

Marriann

4

November 27, 2013

I visited this facility

We really like Eddy Heritage House. This would be the facility that we would choose if he eventually would use it, but right know we decided to keep him home. From what I saw, the facility is wonderful and very welcoming. It’s very caring and very clean. They have a lot of organized activity. It's very homey when you go there. The staff was wonderful and very friendly. They treat the residents with lots of care. No one seemed to go unnoticed or untouched. Nobody was left alone. Everybody had something to do or was with somebody and nobody was left out in the chair by themselves and that was good.

laquasha

3

July 25, 2010

Laquasha

My mother is at the Heritage House after suffering a broken femur and being on fosamax for 15 years. She is 65 and has all of her mental capacities intact. I visit her there. She cannot get clean fresh water every day. I asked an aide for fresh water for her, and she proceded to fill the previous day's container with ice cubes and no water. There was about an inch of old warm water in the container from the previous day. There is no ice on the 4th floor where my mom is staying. They have to bring up the ice in coolers. In my opinion, they act like the ice cubes are gold. HELLO! GET AN ICE MACHINE INSTALLED UP THERE! IT IS NOT ROCKET SCIENCE! I asked for an ice pack for my mom's leg because the one she had was not cold anymore. She was having a LOT of pain. No one could answer me. A man who worked there did not know where the ice packs were. I finally got someone to help and get her an ice pack. They used a plastic bag and once again acted like the ice was gold and filled the bag with ice cubes. When mom asks for her pain meds, they take at least a half hour and up to 2 hours to get to her. My mom was supposed to be woken up to get her pain med during the night. No one woke her up. She was in excruciating pain when she did wake up. That happened several times now. Someone stole her Avon skin cream off of her dresser. My sister asked if anyone had found her skin cream. The reply she got was "Is your mother forgetful?" Ridiculous! Oh and my mom cried once about how much pain she was having (due to femur fracture and inability to get her pain meds on time and being frustrated and in a LOT of pain), and they started giving her Zoloft an antidepressant without even telling her!!! On a positive note, my mom liked the food choices. Many of the aides and nurses were very helpful. The physical therapists were very good. Thank you to the staff members that are helpful and care about the patients. TO THE MANAGEMENT AND/OR OWNER OF THE HERITAGE HOUSE: CAN'T YOU GET AN ICE MACHINE ON THE 4TH FLOOR? SURELY YOU CAN AFFORD IT! YOU ARE SUPPOSED TO BE REHABILITATING INJURED PEOPLE AND THEY NEED ICE PACKS FOR THEIR PAINFUL INJURIES AND THEY WOULD ALSO LIKE FRESH CLEAN WATER DAILY!!! I can't believe how stupid it is to not have these basic things! WORD TO EVERYONE: TRY NOT TO BREAK ANY BONES! GOOD LUCK TO PEOPLE NOW THAT WE HAVE OBAMACARE. I guess I should be happy that Mom is still alive!

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Rensselaer County, NY

  • Schenectady County
  • Saratoga County
  • Columbia County
  • Bennington County
  • Greene County
  • Berkshire County

Senior Living Communities near Troy, NY

Senior Living Advisor

Caring

Caring Chat
Caring Chat
Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.