The Montebello on Academy

Offers Assisted Living, Independent Living, and Nursing Homes

42 Reviews
10500 Academy Road NE, Albuquerque, NM 87111
Call (800) 385-2527
The Montebello on Academy (800) 385-2527

Reviews of The Montebello on Academy

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Assisted Living Reviews for The Montebello on Academy

May 30, 2017

By mark-m-262165

I visited this facility

Montebello offered different levels of care, but the nursing home part was too close to the assisted living, and mother didn't like that. It's got nice views and entryway, and everything was pretty nice as you come in. The restaurant was pretty impressive. The staff was late in arriving, but otherwise was nice, followed up, and gave us chocolates. The rooms looked adequate and good. The only objection was when you tour the nursing room part and see the disabled and those that need more care, it would turn off the one doing the tour.

November 01, 2016

By Anthony343784

I visited this facility

The Montebello was friendly and seemed very confident, but there were not so many activities.

August 12, 2016

By Kevin271503

I visited this facility

The Montebello on Academy was a very nice and big place. The staff was friendly and helpful. It seemed like they had good activities, like exercises and games. They had a nice dining room.

December 16, 2015

By Marjorie20

I visited this facility

I thought The Montebello on Academy was very nice. The staff was friendly and accommodating. The apartments were clean, as far as I could tell, and spacious.

September 14, 2015

By Caring112816750

I visited this facility

I visited The Montebello on Academy, and it turned out to be something we would consider if the need arises. We found it to be quite satisfactory in meeting the needs that we had for any short-term experience. The staff was very cordial, and we had a tour with all of the different areas that would be appropriate for him to be in. It was so close to the house, and it was a nice place. Everything was clean and neat. The rooms had windows, and the ones I saw were bright and airy looking.

January 20, 2015

By Forrest1

I visited this facility

The Montebello is a really nice facility, and the staff was really helpful and informative. The food is really excellent, and the dining area was very clean -- almost like a restaurant. It has an activities director, -- who was really good -- and interacts with them. It would be a pretty nice place. The rooms were really nice. it was roomy with nice windows. They usually had a receptionist or somebody at the entry; it was pretty secured. It’s a gated parking.

December 26, 2014

By Caring103395850

I am a friend or relative of a resident

I was very pleased with The Montebello. I was impressed with the way they took care of my mom and the relationship between the residents and the staff. The room was small, but she wasn't staying there very long. They tried to make her involved in the activities, but she didn't want to. I would recommend them to others.

October 27, 2014

By Carol4393

I visited this facility

I visited The Montebello for my parents. The grounds were definitely well kept and they had lots of plants, bushes and grass. Landscaping was really good. In terms of location, it is not near a hospital, but there is a park close by. They had lots of activities. I would recommend this place to others. All the space they have in the community areas was really good. They have a lot of space for visitors and family and they have extra room in the dining room.

October 22, 2014

By Adele1

I am/was a resident of this facility

Could not be better. P/T took a 91 year old in 5 weeks from a broken hip and broken spirit to going home with a smile. Thank you all.

Provider Response

Adele, thank you so much for your feedback. We strive to create a positive, successful environment here at The Montebello. We are pleased you had such a rewarding experience.

July 20, 2014

By De14321

I am a friend or relative of resident

My Dad lived at the Montebello on Academy from October 2013 til February 2014. He lived in the assisted living section. The Montebello was outstanding. The staff is loving, caring and very good. They offer many activities everyday, including weekends. The aides that bathed him, cared for him on a daily basis were great. I would not recommend using the in house doctor at this facility. I found him to be rude and grossly negligent. But that is a choice families can make. It is expensive but as with these facilities, you get what you pay for. While he was dying, the care from the staff and residents was incredible. So much support, hugs and genuine caring for me and him. At the twilight of his life he was well cared for and he was loved by the staff. I am grateful I was able to have him live there. I will add ; I was there everyday. I found that even with the best care only a family member can oversee your loved one care.

July 18, 2014

By Phil Nelson

I am a friend or relative of resident

My Mother was a skilled nursing patient at the Montebello for about 4 months. The care was truly exceptional and the food was excellent. The nurses were very good and the CNA's worked their fannies off. I highly recommend the Skilled Nursing department at this facility.

April 21, 2014

By Caring82959450

I visited this facility

The Montebello on Academy was extremely good. We were very impressed with it, and they gave us a good tour. It was extremely clean and nice. The menu looked good. The rooms that we saw seemed to be laid out well. It looked like you could be comfortable in them, just not with a lot of stuff. It kind of reminded me of a cruise atmosphere. They had a bar and a little theater. They seemed very nice, except for one floor where the show room was, the smoke had stuck and it had a terrible odor from smoking.

Provider Response

We are delighted that you found your personal visit to The Montebello to be impressive, We appreciate the comparison to a cruise ship as our goal is to have excellent customer service, Five Star Hospitality and a full calendar of recreational and social opportunities. We are concerned that you noticed a smoke odor in that area. We are currently in the process of becoming a smoke free community. I would be pleased to discuss that process and the time line for completion with you.

Aaron Rance, Executive Director

November 22, 2013

By Caring71982150

I am a friend or relative of a resident

The Montebello on Academy is my facility of choice. I like their apartments, it's very nice. I also like their services. I could afford it. The food is always good every time I’ve been there and it's healthy. I have a good friend that lives there. I would recommend this facility very highly. I like the way it’s managed and the cleanliness of the place. They have lots of activities like movies and card games. Periodically, they take bus trips to various places. I especially like their evening dinner service. They have waiters and waitresses. They have tablecloths, cloth napkins, it’s very nice. I noticed too that in the evenings the people come in a little more dressed up. The staff seemed to be good. The rooms are of reasonable size, some are larger than others. The bedroom has lots of closet space and it also has a patio.

October 25, 2013

By Caring72395550

I visited this facility

Montebello was very, very nice. It was very up to date, bright and cheery. The rooms were wonderful. They also had activities for the residents. However, we couldn't afford it at that time.

September 25, 2013

By Lovely Wife

I visited this facility

From all the facilities I've visited, I probably would like The Montebello on Academy the best, but it is also more expensive. The people there looked happy. The marketing staff that I've talked to were very nice and very accommodating. The rooms were. It was my favorite place of all. The facility is generally situated in a pleasant location and they have some nice outdoor facility.

July 24, 2013

By GloriaV

I visited this facility

The Montebello on Academy was a beautiful facility. They just have about everything that you could imagine in terms of care. Their staff was very friendly. The common areas were not any better than any other facilities that I saw. I also looked at their two-bedroom apartment, there was not a lot of space and there was no full kitchen. For the price, it was not worth it. It was a beautiful facility, however, it was way too expensive for me.

June 26, 2013

By Caring 7546

I visited this facility

We were pleased with The Montebello and it's in the neighborhood. It's a large facility and they offer other levels of care like independent living and skilled nursing. It's clean.

February 18, 2013

By Roy3

I visited this facility

The Montebello On Academy was a very nice facility. The staff seemed all to be professional. It was a beautiful facility with a beautiful reception area. They had shuttle buses for the residents if they have to go places and they had several wings for different levels of care. But the cost is a little bit high.

October 29, 2012

By Eshow

I am a friend or relative of a resident

My grandmother was staying in this facility and seemed to really enjoy her stay there. After worsening physical health and some illness, we opted for an assisted living facility, as taking care of her began to be overwhelming and put stress on everyone. I must admit we were uneasy about the decision at first, having heard assisted living horror stories, but we had a very positive experience from the get go. The staff was understanding and welcoming, walking us through every step of the process and assuring we felt that our grandmother was to be well taken care of. My grandmother came to be very confortable there rather quickly, made some friends and was even able to have some fun. Concerned about what went on when I was out of sight, I asked my grandmother frequently how everybody was treated there. Still being very much coherent of mind, just ill in bodily health, my grandmother explained thoroughly that she was comfortable and happy there, and that very much put me at ease.

July 30, 2012


I visited this facility

The Montebello at academy is like no other retirement home I have ever seen. It is literally built like a resort style condominium homes with a scenic view of the mountains. The bedrooms span the size of a well sized apartment or condo, the bathrooms have amazing decor and the living areas are wonderfully laid out. The staff seem to be a cross between personal maids, chauffeurs, bellhops, chefs, personal trainers and medical professionals. The food is to DIE for. There are even holiday dishes offered amongst chef specialty dishes at the same time all year round. Unfortunately the prices are very steep and definitely not affordable to the average person, we were not able to place my mother in law here but if we were ever to have the money and need the cream of the crop this would be the place. It's like no place I have ever seen, and I have seen quite a few of these communities since cancer and dementia are both prevalent diseases running through both sides of our families. Whomever runs this facility deserves an award of some sorts.

June 30, 2012

By dmuzio

I visited this facility

Recently I had to put my husband in this facility due to his illness. It was quite overwelming for me to take care ofhim on my own. The location is perfect. I live right across the street in an apartment complex and the staff is very welcoming. I can visit every day... The stores are really close less than 2 blocks away. he is vet and uses the VA facility and they have no problems taking him to his appts. As well the staff is very understanding to each patients needs and are there for them . I personaly would not have him in there if I did not feel comfortable . He also feels comfortable and has been more relaxed since his move 6 months ago

October 20, 2011

By jsolo

I visited this facility

I have visited and performed at Montabello Assisted Living home and my experience with it was a very pleasant one. The place was very nice and the staff seemed to be very enthusiastic and really in to helping their residence. While I was there I noticed they were doing a few different things with their residence like bingo, arts and crafts, and some card games. I think the place seemed like a place I would send my grandmother if she needed to be in a assisted living place like that one. The only thing I didn't like about the place was the smell. This could be just something you get with all assisted living places, but that was really the only thing I can say I did not like about the place. I was in a good area of town and all the residence seemed to like where they were and didn't seem agitated in any way. The main thing I liked was that the staff seemed to be very in tune with all the residence and knew all of them by name and the attitudes with each one. I believe this helps with the comfort level of older people because it shows that the people taking care of them do actually care for them. Overall the Montabello assisted living home was a good one.

June 05, 2011

By TwinkleSigis

Friend or relative of resident

The Montebello on Academy is a beautiful facility. My grandmother lived in the independent living section for two years. It was a wonderful experience for both her and our family. There were many activities to choose from such as a daily happy hour, bridge, bingo, discussion groups, and outside activities. The restaurant is fabulous with wonderful food and a daily changing menu. The staff is kind, respectful and helpful. They know each of the residents on a personal level and really do care for the residents. The independent living facility was great because she had her own space, belongings, and could maintain independence. It was like living in a hotel. Even if she didn't feel like eating she could order room service for breakfast, lunch, and dinner. Also, the friends that she made there were wonderful and came from all walks of life. She maintained those friendships throughout her entire stay there. When my grandmother started having trouble on her own, we made the decision to move her to the assisted care. It was so nice that we could stay in the same facility but just up the care. It wasn't as nice as the independent living. The people living in the assisted living eat in a separate dining room. Frankly, it is quite depressing there. She had to share a room with a stranger and lost all privacy. She declined quickly and had to move to the nursing home section. That place is pretty good. The nursing care was good, but a little understaffed. She lived there in hospice care for only a few weeks till she passed. Overall it is a great facility. It is really pricy but you get what you pay for.
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Independent Living Reviews for The Montebello on Academy

July 04, 2015

By Caring106324150

I am a friend or relative of a resident

My parents are in The Montebello on Academy. It was exactly what we were looking for. It is independent living, and they have an apartment. They have limos and vans, they take them shopping and trips, and they have exercise classes. I found everyone helpful. What impressed me is they knew all the residents by name.

March 07, 2015

By Caring107266450

I visited this facility

The Montebello is a lovely facility, but it is quite expensive. The reason we didn’t choose it was because we didn’t like the transportation policy and what they had to offer. The apartments wasn’t as nice as the facility my mom is in, and my mother needed something to stay right away.

Provider Response

Thank you for the feedback. We appreciate you took the time to look into The Montebello when you were searching for a community for your mother.

June 19, 2014

By Carole11

I visited this facility

The one that we really liked was Montebello and I think that's the most expensive one in town. Considering that my sister has a health issue, it had the possibility that, if we lived there and she needed more care than I could give her, she could move down to another section of the building. Everybody was so friendly, and they had special things going on. The atmosphere was lovely, and we liked their several different rooms. There were a lot of cozy places that you could just sit by yourself if you wanted or participate with other people. It was very clean, and there was a community room on the third floor with a glass wall that we absolutely adored because it looked out to the mountains. They invited us for a meal, but we didn't eat there. However, we saw the dining room, and it was very cozy. If you don't want to eat there, you could just order your meal and eat it in your apartment.

January 29, 2014

By John84390150

I am/was a resident of this facility

We moved to The Montebello on Academy last December. We chose it because of its location. It's a three-story building built back in the late 80's. It is well maintained and it’s very comfortable and that's all we needed. The staff seemed fine. We have no problems with that all. The apartment that we have is very nice – two bedroom, two bath, a living room, and a kitchen. They have all kinds of activities that is going on daily like trips and they provide transportation to the doctors and shopping centers.
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Nursing Home Reviews for The Montebello on Academy

June 23, 2015

By Sara3535

I visited this facility

I had a family member in the skilled nursing facility for a few months. Hands done the worst I have ever seen. Many times I would help other people out that would be sitting in the halls calling for some sort of help. ALWAYS understaffed. Once we moved my family member she is thriving so well she is living at home again after going somewhere else. Really go there around dinner time and walk up and down the halls before placing your loved one in the skilled nursing unit.

Provider Response

We appreciate your feedback, and want you to know we take your concerns very seriously. As the Executive Director, the Director of Nursing and myself are very focused on creating exceptional customer service and providing quality care. We have provided additional team member training to ensure that we are responsive to residents and family members. In addition, we are making rounds to catch people at their best and to look for opportunities for improvement. The Montebello on Academy makes every effort to meet or exceed federal and state healthcare mandates for staffing. Our goal is to deliver excellent clinical and rehabilitation care in an environment with all of the warmth and hospitality of home. I have an open door policy and would love the opportunity to discuss your concerns in person.

Linda Weaver, Executive Director, Montebello on Academy

January 29, 2015

By NMLadie

I am a friend or relative of resident

"Visiting" this facility is quite different than being hospitalized there. While I believe their "Independent Living" units are fine, the three months of my mother's stay for rehabilitating her leg was a nightmare. Although the food was good and the facility appeared clean, we found this most important section of the facility poorly staffed. Many times we found my mother laying in urine for too long. On many occasions, I found the staff totally non-responsive to calls for help because they were too busy watching TV. When I had time, I began answering calls from the residents just to check on them to see if I could help or alert a staff member. I, too, would not recommend using the in house doctor at this facility.

Provider Response

I am Theresa, the Executive Director, and I would like to express my sincere interest regarding your comments. The Montebello has proudly served Albuquerque for decades. In our Healthcare Center, we strive to deliver clinical and rehabilitation excellence in an environment with all of the warmth and hospitality of home. We have a Medical Director and a number of physicians who attend our residents. We always want to know how the physician/patient relationship is progressing and can make arrangements to utilize one of the other doctors if they would prove to be more satisfactory. If a resident chooses to use their own physician, we will work to have that physician credentialed at The Montebello. During the holiday season we did have physicians who were spending time with their families and their colleagues shared their rotations to attend our residents. Our residents’ care, comfort and safety and the peace of mind of our family members are very important us. My door is always open. I would like to discuss your concerns and hear your insights. We are eager for all opportunities to deliver quality experience. I encourage you to contact me so we can speak in person. Thank you for your consideration.

November 23, 2012

By lilyrose

I am a friend or relative of a resident

The Montebello has one of the nicest nursing homes I've seen. The tables in the dining room had real table cloths, and the entire place was well decorated, which really impressed my grandmother. The food was very good, and did not taste "institutional." My grandmother was encouraged to eat all her meals in the dining room, and the staff was good about helping residents to the dining room if they could not make it there on their own.They had several activities during the week, so the residents had something to do other than watch TV. On the days there was an activity, the staff would come by several times to remind my grandmother and ask if she wanted to go. My grandmother particularly liked the hot chocolate in the afternoons. The staff was very friendly and would converse with the residents. When a resident pressed the button for help, someone would come check to see what they needed. If it wasn't urgent (such as a resident wanting to get ready for bed), the staff member would say they would be back. The wait for help (after the initial check) was usually about 20 minutes. The checking and coming back later annoyed my grandmother, but it did allow the staff to prioritize. The few times I was there when my grandmother really needed help, I don't remember waiting.My major complaint with the Montebello was that there were not phones in the rooms. Since my grandmother cannot operate a cell phone, she could only talk on the phone to my aunts and uncles when my mom or I was there. Everything else was about as good as you can expect in a nursing home. Overall, I would recommend the nursing home at the Montebello.
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Services and Amenities of The Montebello on Academy


  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $4500/month
  • Independent Living Starting At: $3250/month
  • Nursing Home Starting At: $9040/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Do Not Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library, Fitness Room/Gym, W/D In Apt.

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy
  • Psychiatric Care
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Computer Class

Financial guidance

  • Home Sale Assistance
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Diabetic
  • Low Fat
  • Low Salt
  • Renal
  • Vegetarian


  • English
  • Spanish


  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 325048
  • Ownership Type: For Profit Corporation
  • Date Certified: 10/01/2020


  • Resident Capacity: 209
  • Staff Patient Ratio: 1 To 8
  • Respite Care
  • Minimum Age: 55
  • Pets: Yes

Range of services

  • Physical Therapy
  • Occupational Therapy


  • State Licenses: 1079 and 2163
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About The Montebello on Academy

The Montebello on Academy offers compassionate senior care in Albuquerque, NM. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at The Montebello on Academy shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Albuquerque, NM.

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