Genesis Laconia Rehabilitation Center

DRM53

I recently spent 80 days the staff was great very responsive to all of my request, I attended weekly meetings with social worker, heath care providers, physical therapist to discuss progress or lack of progress They arrange home care thru the VNA that included PHYSICAL THERAPY and Ocupational therapy and offered other services if needed My experience at Laconia Genisis was better than expected

Provider Response

Tiasdad

My mother was a patient of Laconia Rehab after breaking a hip. The facility was terrible. The room was a single room that had been converted to a double. The bed was barely big enough for her. After two nights, the family couldn't stand it anymore, so we brought her home. The staff seemed caring, but shorthanded. There are very nice single rooms in the newer wing, but those are reserved for those who choose to be unvaccinated. I wouldn't send my dog there.

Provider Response

Avis654321

My family member was a patient here. Horrible communication, team members who just wanted to hear themselves talk, terrible care for my loved one. I would NEVER let anyone I cared about go to this facility!

Provider Response

Helen

I like the Genesis Laconia Rehabilitation Center but they didn't have enough staff. They seemed fairly stretched out on the staffing, though the staff that they did have was very pleasant. I think they have too much to do to give extra attention. They didn't treat mom like a princess, but they took care of her needs. I didn't feel like they had as many activities as her current community. It's in a lot better condition as far as being updated including the building itself compared to the other place I toured. I ate a lot of times there with my mother, and the food was very good. The room that she was in was very nice and the atmosphere was also nice.

Provider Response

Miquel

At first sight the rehab facility seems nice but after spending a few days there helping to care for my Mom, I saw the real story. From over medicating her with insulin to lack of personal hygiene care, this place is an elderly person's worst nightmare. I inquired about their showering procedures there and was told by the social worker, that "typically it's once a week". This is totally unacceptable, especially considering the fact that she had contracted a C-diff infection from their facility. And after she re-infected we discharged her for her own safety. The best word to describe this place is "toxic".

NHgirl

The people working at Genesis are very helpful and responsive. My father greatly enjoyed his stay. He found the therapists very helpful. At one point there was a family meeting which involved four employees, including social worker, nurse, therapist and recreation therapist. They were all very helpful and reassuring. The family was kept apprised of changes and issues. My father enjoyed the food and there were lots of snacks and activities going on. I was pleasantly surprised by the facility and people working there.