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Genesis Laconia Rehabilitation Center

175 Blueberry Lane, Laconia, NH 03246

(800) 558-0653 (Call a Family Advisor)

2.6

(5 reviews)

Offers Continuing Care Communities, Assisted Living, and Nursing Homes

Photos of Genesis Laconia Rehabilitation Center

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Reviews of Genesis Laconia Rehabilitation Center in Laconia, New Hampshire

2.6

(5 reviews)

  • Facility

    2.0

  • Staff

    2.5

  • Food

    2.3

  • Activities

    1.7

  • Value

    2.0

Tiasdad

2

March 28, 2022

I visited this facility

My mother was a patient of Laconia Rehab after breaking a hip. The facility was terrible. The room was a single room that had been converted to a double. The bed was barely big enough for her. After two nights, the family couldn't stand it anymore, so we brought her home. The staff seemed caring, but shorthanded. There are very nice single rooms in the newer wing, but those are reserved for those who choose to be unvaccinated. I wouldn't send my dog there.

Provider Response

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

Avis654321

1

September 27, 2020

I am a friend or relative of a current/past resident

My family member was a patient here. Horrible communication, team members who just wanted to hear themselves talk, terrible care for my loved one. I would NEVER let anyone I cared about go to this facility!

Provider Response

We would appreciate the chance to turn your experience around. Please contact our Compliance Department so we can further investigate.

Helen

4

March 22, 2020

I am a friend or relative of a current/past resident

I like the Genesis Laconia Rehabilitation Center but they didn't have enough staff. They seemed fairly stretched out on the staffing, though the staff that they did have was very pleasant. I think they have too much to do to give extra attention. They didn't treat mom like a princess, but they took care of her needs. I didn't feel like they had as many activities as her current community. It's in a lot better condition as far as being updated including the building itself compared to the other place I toured. I ate a lot of times there with my mother, and the food was very good. The room that she was in was very nice and the atmosphere was also nice.

Provider Response

Hello Helen, thank you; we appreciate your feedback!

Miquel

1

May 27, 2018

I am a friend or relative of a current/past resident

At first sight the rehab facility seems nice but after spending a few days there helping to care for my Mom, I saw the real story. From over medicating her with insulin to lack of personal hygiene care, this place is an elderly person's worst nightmare. I inquired about their showering procedures there and was told by the social worker, that "typically it's once a week". This is totally unacceptable, especially considering the fact that she had contracted a C-diff infection from their facility. And after she re-infected we discharged her for her own safety. The best word to describe this place is "toxic".

NHgirl

5

April 23, 2012

I am a friend or relative of a resident

The people working at Genesis are very helpful and responsive. My father greatly enjoyed his stay. He found the therapists very helpful. At one point there was a family meeting which involved four employees, including social worker, nurse, therapist and recreation therapist. They were all very helpful and reassuring. The family was kept apprised of changes and issues. My father enjoyed the food and there were lots of snacks and activities going on. I was pleasantly surprised by the facility and people working there.

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About Genesis Laconia Rehabilitation Center in Laconia, New Hampshire

Genesis Laconia Rehabilitation Center is a Senior Living provider in Laconia, New Hampshire that offers residents Continuing Care Communities, Assisted Living, and Nursing Homes services. Contact Genesis Laconia Rehabilitation Center for more details on services and rates.

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