The Alton Memory Care

My mom is living in The Alton. It makes a great impression. The staff is friendly. The maintenance is excellent. Nobody complains about the food. Everybody seems to like the food. The dining area is average. It is a nice building, and I think their program is kind of unique. They have a lot of activities for people who need memory care. I have to say some of the staff is probably what makes the place work the way it does. However, I see a huge need for improvement in that both of my parents are able to go in there after an assessment, but they cannot take care of my dad. Every time he tries to live there, he ends up leaving in an ambulance and going to the emergency room. So, I regret that my mother is there because I don't feel like I can move her although I may have to. They cannot live together because I made a wrong choice although they told me they can take care of my dad, but they can't. If their parent is very healthy and just needs memory care, I will recommend it. However, if they need anything more than that, I will advise them to be very careful.