Brookdale North Oaks is very nice. The rooms are kind of in little groupings or areas, and then they do activities in those small little areas, they kind of call them neighborhoods. The rooms are nice, they're kind of like a studio type of apartment where it just has a room for the bed, a private bathroom, and an area where you could put some chairs. They're not big, but they're nice. The staff was very friendly. The dining area is very nice, it's one big dining area for the whole building, but it's a relatively small area. They all eat together in the same room. The facility is very nicely kept up and very clean and nice.
300 Village Center Drive, North Oaks, MN 55127
Call
(800) 385-2527
Reviews of Brookdale North Oaks
Memory Care Reviews for Brookdale North Oaks
March 31, 2022
I visited this facility
March 24, 2022
I am a friend or relative of a current/past resident
Keep your loved ones far away from this facility. The incompetency of so many employees is not to be believed. The very first day my dad was there, they checked his medical records and ordered every single prescription or supplement he had used in the past several years, even though he wasn't on any of them anymore. We got a bill for $1700 because they didn't bother to ask us if he actually used any of them. We're still fighting the bill for this 6 months later. Also, they can't keep employees very long. We've been dealing with admin people there regarding the bill but there have been at least 3 different people in the position in a very short time, and none of them seem to know what's going on. We keep getting bills for all kinds of different amounts, including $0. When we try to call someone to find out what we actually owe, no one returns the calls. If we show up at the facility, the admin person is not in. The corporate office sent a letter stating we had 5 days to pay an invoice (that now has a late fee of $250) or it will go to a collection agency; however, after speaking with someone in the corporate office, it had already been sent to a collection agency a while ago. The person I spoke to at the corporate office placed the blame 100% on my family, even though we have tried repeatedly and have gone to a lot of trouble to find out what we actually owe and to get rid of amounts we never should have had to pay in the first place. These people have no compassion, common sense or integrity.
Provider Response
We have shared your feedback with our management team for review. Thank you.
December 01, 2021
I am a friend or relative of a current/past resident
My husband has already been established at Brookdale North Oaks. They have a friendly staff and it's reasonably clean. The rooms are nice. They have exercise class and music, my husband doesn't want to be involved but they have activities every day. They go on a circle and they do exercises and sing, everybody's pretty much in a wheelchair so they can't do too much. My husband says the food is very good, and he's pretty fussy so I would say it's good. Price-wise, they're about the same as the market everywhere else. Some places are $1000 more than what I pay or what everybody else is charging, but there are not many places that are cheaper than this one.
September 14, 2021
I visited this facility
Brookdale North Oaks was a smaller community. I liked the employees that I met there, and the director was nice. They were all just lovely employees. The place appeared to be very clean. There were people sitting in one room, and they were playing a game when I was there. They had a small patio area too. The rooms were also smaller; but then in order to take a shower, you had to go across a hall.
June 22, 2021
I visited this facility
Brookdale North Oaks was very nice, it's very clean and it smells good. Everything about it is fine; my mother just doesn't want to go there right now. Everybody was very nice. They were doing different things, but it's something my mother would never do anyway because she's not social. They have a beauty shop, they had the different things that the people could do there, and they had a place where they can go out to. They can't go outside, but it's like being outside. They have some offsite activities, games, fitness room. It was nice; my dad was very happy with it and I was happy with it but we just know that my mom won't be happy with it because she wants to be home.
August 31, 2017
I visited this facility
I liked Brookdale North Oaks because it was strictly memory care. It was one floor and the apartment doors were locked when they are inside their room or in the dining area. The residents had a band around their wrists. The food smelled really good, but we didnt get to taste it. They had TVs in three or four rooms and they had a couple of different patios. The staff was very nice, very pleasant, and very informative. The place was very clean.
November 29, 2015
I visited this facility
What impressed me the most at Brookdale North Oaks is the intimacy of the place. The atmosphere and staff are very nice. The rooms and apartments are all very nice but expensive. They were having pickle chips for snacks when I was there.
April 02, 2015
I am a friend or relative of a resident
I chose Clare Bridge because it is close to my home, the number of staff available, and the program they have has the same routine every day. It has a very friendly and caring atmosphere. The room is a good size; she can have a personal things in the bedroom. I felt good about it, and I’m very impressed.
November 23, 2013
I am a friend or relative of a resident
I have my dad now in Clare Bridge. This was our choice because first of all it was close and also that we were aware of them before. They also seemed to be very experienced in taking care at the level of care they're catering for. The facility is very well maintained and as I said, it's very close to my house. The staff is very friendly and helpful. They try to work quite a lot in fact for the residents. They try to keep them occupied almost all the time, so they're very active. They don't want them sitting in their rooms and they try to have stuff going on all the time. It's a nice place.
August 13, 2012
I visited this facility
I had a chance to visit Clare Bridge of North Oaks. I find Clare Bridge very nice and accommodating. The facility is equipped for people with dementia and the staff are all friendly. The place is really wonderful. It is a very clean place. But it's expensive. My friend actually referred this facility. They have happy appearing residents and I guess they are enjoying their stay at Clare Bridge. Very clean, safe, and comfortable home. The residents look and sound really happy.
June 15, 2012
I visited this facility
Having never visited a nursing home or assisting living facility in my life, I had a bad image in my head. I thought that people that lived in nursing homes were treated badly by the staff. After visiting North Oaks, my perception changed. The staff were very friendly, kind and helpful. They had different activities set up for the residents. I stayed to have dinner with my grandmother and the food was great. My grandmother did not have any bad things to say.
April 24, 2012
I visited this facility
My family and I visited my husband's grandmother several times over the few months that she was living at the facility. The staff was always very generous with their time and were wonderful to her and to use when we would visit. They facility was very clean, nicely decorated, they had great food, and excellent staff. They had a lot of activities and made sure that the residents were not bored while they were there. They brought in things for the residents to do and they arranged off site events as well. She always had nice things to say about the employees and about the place and when she passed away her nurse even came to the funeral. The grounds were really nice and they were well cared for just like the inside of the facility. The rooms were nice sized as well and I don't think that she would have received better care elsewhere.
Questions about Brookdale North Oaks
What ongoing training does the staff receive in dementia care?
Providing excellent dementia care is a complex task that requires ongoing guidance and teaching for Clare Bridge associates. All associates receive initial and on-going training in proper techniques, approach and care of persons with dementia. All executive directors also attend Brookdale’s Clare Bridge Leadership Competency Training.
What programs or activities does Brookdale North Oaks offer to keep residents engaged? How does the staff engage residents' long-term memories?
The Clare Bridge Daily Path offers a gentle daily structure (seven days per week) choreographed with a minimum of six programs per day. All are designed to maintain the resident’s abilities and to encourage the use of their current skills. The Daily Path gives each resident a sense of security that they are “right where they need to be.” Daily Path activities include the following: • Morning Mental Workout with discussions, brain-stimulating games and reminiscing • Daily Physical Activity with exercise opportunities including Brookdale's Fitness B-Fit group exercises, walking programs and dancing • Daily Life Skills provide a sense of purpose, meaning and belonging individually or as group activities. • Person-Centered Programming includes activities designed to use the resident’s social history as a foundation, by honoring past interests and involvements, programs tap into current skills and support successful experiences.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
The communities Health and Wellness Director, a Registered Nurse, assesses the residents prior to move-in, 14 days following move-in and every 90 days. In addition, if there is a change of condition an assessment will be completed.
What techniques does Brookdale North Oaks use to support memory care residents during mealtimes?
Designed by a team of culinary associates, experts specializing in dementia care and registered dieticians, the unique Clare Bridge Dining program sustains the resident’s opportunity to enjoy and master the dining experience. The program offers such specialized aspects as: • Dementia-Friendly Menus providing diverse offerings that help prevent weight-loss; selections are easy to manage, familiar and appealing to the senses. • Individualized Dining Assistance includes evaluating each resident to determine the level of prompting assistance needed to preserve their use of utensils as long as possible. • The Supportive Dining Environment, which incorporates small dining rooms with consistent seating to support the challenges of those with dementia, encourages familiarity and socialization while supporting the needs of the residents through the assignment of resident care assistants. Music, centerpieces, warm, scented wash towels and fresh linens enhance the dining experience.
How does Brookdale North Oaks keep residents' families informed about their loved ones' health?
We hold regularly scheduled care conferences to verify that the resident is receiving the care and services they want and need. Our community leadership team coordinates individualized wellness needs in collaboration with the residents additional care providers.
Describe the neighborhood around Brookdale North Oaks. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Brookdale North Oaks is located between a residential neighborhood setting and business district. Fantastic amenities available including a Kowalski's grocery store, shopping and restaurants.
Costs for Brookdale North Oaks
Services and Amenities of Brookdale North Oaks
Costs
- Rent Plus Care Fees
- Memory Care Starting At: $4670/month
Room and housing options
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Security Gate
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Wifi
- Technology Extra: Emergency Call System
Health services
- Medication Management
- Physical Therapy
- Nurse On Staff: Available During Business Hours; Some Availability Outside Of Business Hours
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Monthly Family And Friends Night
Financial guidance
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
Languages
- English
- Spanish
General
- Resident Capacity: 52
- Staff Patient Ratio: 6 To 1
- Respite Care
- Minimum Age: 65
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
Licenses
- Licenses: Class F license
About Brookdale North Oaks
At Brookdale North Oaks we know that memory losses due to Alzheimer's disease and other forms of dementia are progressive and residents' needs are continually changing. That's why we provide balance in our residents' capabilities, personalities, and preferences to create daily routines that enhance their spirits and increase their sense of purpose. We believe the amount of satisfaction our Alzheimer's and dementia care residents receive from the tasks that fill their days goes a long way to maintaining their sense of purpose and overall satisfaction with life. An integral part of this is our promise to encourage each resident to find Daily Moments of Success. To help our residents achieve these moments, our associates receive the tools and training needed in such key areas as specialized dining and the ongoing monitoring of healthcare and behavioral needs, to name a few.
We provide Alzheimer's and dementia care residents with the lifestyle, housing, and services they need in comfortable surroundings combined with the amenities, programs, and care to help stimulate recognition, recall, and wellness in a safe environment. Through years of caring for individuals with dementia, our professional care staff has learned to create optimal surroundings and approaches to care. Familiar environments that our residents have enjoyed throughout their lives are recreated to help them feel reassured and comfortable. The Alzheimer's and dementia care programs at Brookdale North Oaks are built to embrace, not restrict our residents' desire to wander and to provide a sense of belonging.
What Makes Us Special
Alzheimer's and dementia care specialists meeting individual daily needs of residents to the end of life. Dedicated associates have training and experience providing person centered care as the residents' needs progress. Residents enjoy a daily Life Enrichment Program of meaningful activities to enhance their self-esteem and maintain their sense of purpose.
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