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Brookdale North Oaks

300 Village Center Drive, North Oaks, MN 55127

(800) 558-0653

Verified Partner

4.3

(13 reviews)

Offers Memory Care
Top rated on Caring.com

2013

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Reviews of Brookdale North Oaks in North Oaks, Minnesota

4.3

(13 reviews)

  • Facility

    4.3

  • Staff

    4.2

  • Food

    4.0

  • Activities

    4.0

  • Value

    2.5

Top rated on Caring.com

2013

Mark

5

July 29, 2022

I visited this facility

We liked Brookdale North Oaks. It seemed like a nice, clean, kind of bright facility. They had courtyards which are pretty nice for people to get outside. The rooms were decent-sized. They showed common areas, places where you could have a birthday celebration or that type of thing or if they had family come, and bathroom shower areas they set up separately from the rooms just for safety purposes. Everything looked good.

Cathy

5

March 31, 2022

I visited this facility

Brookdale North Oaks is very nice. The rooms are kind of in little groupings or areas, and then they do activities in those small little areas, they kind of call them neighborhoods. The rooms are nice, they're kind of like a studio type of apartment where it just has a room for the bed, a private bathroom, and an area where you could put some chairs. They're not big, but they're nice. The staff was very friendly. The dining area is very nice, it's one big dining area for the whole building, but it's a relatively small area. They all eat together in the same room. The facility is very nicely kept up and very clean and nice.

LJP62

1

March 24, 2022

I am a friend or relative of a current/past resident

Keep your loved ones far away from this facility. The incompetency of so many employees is not to be believed. The very first day my dad was there, they checked his medical records and ordered every single prescription or supplement he had used in the past several years, even though he wasn't on any of them anymore. We got a bill for $1700 because they didn't bother to ask us if he actually used any of them. We're still fighting the bill for this 6 months later. Also, they can't keep employees very long. We've been dealing with admin people there regarding the bill but there have been at least 3 different people in the position in a very short time, and none of them seem to know what's going on. We keep getting bills for all kinds of different amounts, including $0. When we try to call someone to find out what we actually owe, no one returns the calls. If we show up at the facility, the admin person is not in. The corporate office sent a letter stating we had 5 days to pay an invoice (that now has a late fee of $250) or it will go to a collection agency; however, after speaking with someone in the corporate office, it had already been sent to a collection agency a while ago. The person I spoke to at the corporate office placed the blame 100% on my family, even though we have tried repeatedly and have gone to a lot of trouble to find out what we actually owe and to get rid of amounts we never should have had to pay in the first place. These people have no compassion, common sense or integrity.

Provider Response

We have shared your feedback with our management team for review. Thank you.

Mary

4

December 1, 2021

I am a friend or relative of a current/past resident

My husband has already been established at Brookdale North Oaks. They have a friendly staff and it's reasonably clean. The rooms are nice. They have exercise class and music, my husband doesn't want to be involved but they have activities every day. They go on a circle and they do exercises and sing, everybody's pretty much in a wheelchair so they can't do too much. My husband says the food is very good, and he's pretty fussy so I would say it's good. Price-wise, they're about the same as the market everywhere else. Some places are $1000 more than what I pay or what everybody else is charging, but there are not many places that are cheaper than this one.

Marilyn

5

September 15, 2021

I visited this facility

Brookdale North Oaks was a smaller community. I liked the employees that I met there, and the director was nice. They were all just lovely employees. The place appeared to be very clean. There were people sitting in one room, and they were playing a game when I was there. They had a small patio area too. The rooms were also smaller; but then in order to take a shower, you had to go across a hall.

Judy

4

June 22, 2021

I visited this facility

Brookdale North Oaks was very nice, it's very clean and it smells good. Everything about it is fine; my mother just doesn't want to go there right now. Everybody was very nice. They were doing different things, but it's something my mother would never do anyway because she's not social. They have a beauty shop, they had the different things that the people could do there, and they had a place where they can go out to. They can't go outside, but it's like being outside. They have some offsite activities, games, fitness room. It was nice; my dad was very happy with it and I was happy with it but we just know that my mom won't be happy with it because she wants to be home.

Sandi

5

August 31, 2017

I visited this facility

I liked Brookdale North Oaks because it was strictly memory care. It was one floor and the apartment doors were locked when they are inside their room or in the dining area. The residents had a band around their wrists. The food smelled really good, but we didn’t get to taste it. They had TVs in three or four rooms and they had a couple of different patios. The staff was very nice, very pleasant, and very informative. The place was very clean.

Anonymous115969150

3

November 30, 2015

I visited this facility

What impressed me the most at Brookdale North Oaks is the intimacy of the place. The atmosphere and staff are very nice. The rooms and apartments are all very nice but expensive. They were having pickle chips for snacks when I was there.

Caring104208550

5

April 3, 2015

I am a friend or relative of a resident

I chose Clare Bridge because it is close to my home, the number of staff available, and the program they have has the same routine every day. It has a very friendly and caring atmosphere. The room is a good size; she can have a personal things in the bedroom. I felt good about it, and I’m very impressed.

Caring74552950

4

November 23, 2013

I am a friend or relative of a resident

I have my dad now in Clare Bridge. This was our choice because first of all it was close and also that we were aware of them before. They also seemed to be very experienced in taking care at the level of care they're catering for. The facility is very well maintained and as I said, it's very close to my house. The staff is very friendly and helpful. They try to work quite a lot in fact for the residents. They try to keep them occupied almost all the time, so they're very active. They don't want them sitting in their rooms and they try to have stuff going on all the time. It's a nice place.

Mary18

5

August 14, 2012

I visited this facility

I had a chance to visit Clare Bridge of North Oaks. I find Clare Bridge very nice and accommodating. The facility is equipped for people with dementia and the staff are all friendly. The place is really wonderful. It is a very clean place. But it's expensive. My friend actually referred this facility. They have happy appearing residents and I guess they are enjoying their stay at Clare Bridge. Very clean, safe, and comfortable home. The residents look and sound really happy.

Shavontay Keomany

5

June 16, 2012

I visited this facility

Having never visited a nursing home or assisting living facility in my life, I had a bad image in my head. I thought that people that lived in nursing homes were treated badly by the staff. After visiting North Oaks, my perception changed. The staff were very friendly, kind and helpful. They had different activities set up for the residents. I stayed to have dinner with my grandmother and the food was great. My grandmother did not have any bad things to say.

April2

5

April 25, 2012

I visited this facility

My family and I visited my husband's grandmother several times over the few months that she was living at the facility. The staff was always very generous with their time and were wonderful to her and to use when we would visit. They facility was very clean, nicely decorated, they had great food, and excellent staff. They had a lot of activities and made sure that the residents were not bored while they were there. They brought in things for the residents to do and they arranged off site events as well. She always had nice things to say about the employees and about the place and when she passed away her nurse even came to the funeral. The grounds were really nice and they were well cared for just like the inside of the facility. The rooms were nice sized as well and I don't think that she would have received better care elsewhere.

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Costs for Brookdale North Oaks in North Oaks, Minnesota

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$4,805

Starting Price

Services and Amenities of Brookdale North Oaks in North Oaks, Minnesota

Costs

  • Rent Plus Care Fees

Room and housing options

  • Companion Suites: We offer companion suites
  • Studio Apartments

Dining options

  • Dining Room Shared Meals

About Brookdale North Oaks in North Oaks, Minnesota

At Brookdale North Oaks we know that memory losses due to Alzheimer's disease and other forms of dementia are progressive and residents' needs are continually changing. That's why we provide balance in our residents' capabilities, personalities, and preferences to create daily routines that enhance their spirits and increase their sense of purpose. We believe the amount of satisfaction our Alzheimer's and dementia care residents receive from the tasks that fill their days goes a long way to maintaining their sense of purpose and overall satisfaction with life. An integral part of this is our promise to encourage each resident to find Daily Moments of Success. To help our residents achieve these moments, our associates receive the tools and training needed in such key areas as specialized dining and the ongoing monitoring of healthcare and behavioral needs, to name a few.

We provide Alzheimer's and dementia care residents with the lifestyle, housing, and services they need in comfortable surroundings combined with the amenities, programs, and care to help stimulate recognition, recall, and wellness in a safe environment. Through years of caring for individuals with dementia, our professional care staff has learned to create optimal surroundings and approaches to care. Familiar environments that our residents have enjoyed throughout their lives are recreated to help them feel reassured and comfortable. The Alzheimer's and dementia care programs at Brookdale North Oaks are built to embrace, not restrict our residents' desire to wander and to provide a sense of belonging.

Map of Brookdale North Oaks

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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