Sandalwood Creek

Reviewer#RD1204d

I toured Sandalwood Creek. I liked that the people that work there were very nice. However, I think they could have updated some of their furniture and it could have looked neater. I wasn't impressed with it. The staff who gave the tour was very nice. But I think the building needed improvement. The rooms were on the small side.

Patricia

We only went to Sandalwood Creek for a visit and I was not impressed with them, to be honest. Everyone was just kind of sitting around. They were not interacting and they were not engaging. It was just a bunch of folks sitting in front of TVs. I didn't find the facility clean. The staff was nice but was not very professional. The lady didn't know I was coming. There's laundry everywhere and she was scrambling around.

Alicia

We went and visited Sandalwood Creek. That place was a little dumpy. They had one cafeteria. I asked them if the family comes and visits, can they go anywhere in the facility with them? And they're like, no, the only place you can go in is their bedroom. Their rooms didn't have kitchenettes in there. They didn't have an activity room. Most of their patients were sleeping. I wasn't that impressed at all. The room was just a room, a bed, and a bathroom, and it was old. Nothing special. It didn't have a TV in it. I didn't try the food, but they did have a menu and it wasn't as elaborate as the other facility. The staff did not look that great. The one that I talked to looked like she had been in the same scrubs for like three days or her hair looked like she'd been in that for two days. They didn't have any amenities that I know of. They have the option for the doctors to come in and you don't always have to take the patient out to the doctor, which is nice.

Diana

The tour with Sandalwood Creek was great. The people there were nice. Right now, there are only twelve residents there. The staff was very good. Her office was a mess, and she says she does some cooking and stuff like that, so it's more of a home atmosphere, with the people that are there. They have more buildings, but they have them shut down because of COVID, they said. It's very clean, the place was spotless. They have a kitchen facility, if it's a shared apartment they have a bathroom and a shower, and that's what I was looking for. They have some games, but the only game I saw was the puzzle sitting on a table. They said they do things outside. They said that they can take them out during the day, but they cannot leave the building. The only part I did not like was that they are locked in full-time. You have to be let out and they don't let the patients out unless they're going with somebody.

Bill

It was pretty nice; it wasn't bad. The person who gave the tour was also pretty nice, the atmosphere was OK, and the people seemed like they were taking it pretty easy. Their dining area looked nice and fairly roomy. They provide the residents with help bathing, doing laundry, they provide food and shopping.