Heritage Community of Kalamazoo

Offers Assisted Living and Continuing Care Communities

16 Reviews
2400 Portage Street, Kalamazoo, MI 49001
Call (844) 334-3818
Heritage Community of Kalamazoo (844) 334-3818

Reviews of Heritage Community of Kalamazoo

16 Reviews Write a review

Assisted Living Reviews for Heritage Community of Kalamazoo

Continuing Care Retirement Community Reviews for Heritage Community of Kalamazoo

April 17, 2016

By no regrets

I am a friend or relative of resident

My mother was a resident for two years. She progressed seamlessly through a continuum of care from assisted living, to memory care, to skilled nursing. Outstanding staff from maintenance, to housing keeping, to aids, to skilled nursing who interact with residents in a very personal way, caring for the heart and soul as well as the body. I explored several other options in Kalamazoo and think this provided the best atmosphere while many facilities were more focused on a business/money model. No regrets and could sleep well knowing my mother was safe with good care. I will move here myself when the time for that comes.

April 30, 2015

By Elinor1

I visited this facility

Heritage was very nice, but it’s an older facility around 70 years. It’s well-kept up, but it’s very modern. The buildings are new and well-kept, but the building itself is old. It’s comfortable and welcoming. The apartments were adequate. They have a lovely dining room, and the food we had was excellent. We didn’t meet as many as residents, but the staff that we met especially Maria -- the girl that showed us around -- was a gem!

July 31, 2014

By Harry23

I visited this facility

We looked at an apartment at Heritage Community of Kalamazoo and it all looked good. It has two bedrooms and one kitchen. The grounds are very nice. Their dining room is like a restaurant. The staff would come in and take your order. They have a regular menu and their food was very good. They have a library and lots of things going on. They play bingo. They also have a happy hour once a week, movies, popcorn nights, and various things. The only thing bad about this is their parking. The normal parking is quite small, but I would definitely recommend this facility.

July 10, 2013

By Caring4355

I am a friend or relative of a resident

My friend has an excellent experience in Heritage. She's getting a lot of physical therapy, the nurses are good and the people are friendly. There's no smell in the place and it's very clean. Her room has two beds and closets and she's on the side where she can look out of the window. They had caring and courteous staff.

October 23, 2012

By mitch13

I visited this facility

This assisted living home is better than most others that I've been in. The quality of the food is far superior in comparison with the ones I've visited. From what I could tell the staff seemed patient and friendly when dealing with the elders. From what my grandpa has told me there are always a lot of activities to stay involved in to keep busy so I found that a very important point. When activities are involved it allows for everyone to get to know each other a bit better and gives everyone a sense of belonging. However, there were a few negatives that I found about this home. One is that the bathrooms are not as spacious as I'd imagined they'd be. Another thing that I didn't really care for was the televisions that were provided with each room. The televisions were of an older style than I'm used to seeing so new flat screens (nothing big) could be introduced.

November 17, 2011

By cjzim

I am a friend or relative of a resident

This is a wonderful facility with care levels ranging from simply independent living apartments to assisted living ( two different faciliities on campus to acommodate differing financial needs), two Alzheimer's/dementia units and a nursing home. I have had loved ones living in nearly all of the various facilities on campus (independent living, assisted living, Alzheimer's unit and nursing home) and all experiences have been great with wonderful care, utilizing up-to-date methods and current best practices in caring for the elderly, particularly in the Alzheimer's facility. Staff is well-trained, compassionate, loving, for the most part.

September 12, 2011

By thepianoman

I visited this facility

Visiting this nursing home was not a pleasant experience. There were several sick elderly people that weren't receiving the help they needed. I can recall a time when a woman yelled help for around 3 minutes before she was tended to. However the home was clean and aside from the late responses from the staff, it was decent.

May 29, 2011

By Kzoo34

Friend or relative of resident

I visited this facility a few times a week for about six months while keeping track of an old neighbor. When she moved to the facility I said I would visit. The grounds were very well kept in the summer and the common areas seemed to be free of dust and dirt. I was invited to stay for a meal and while it wasn't fine dining my old neighbor had no complaints. Overall she seemed to be fairly happy there at least while I was able to visit.
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About Heritage Community of Kalamazoo

Refund Plans: 100% of Entrance Fee. Priority access to Assisted Living and Nursing Care on discounted Fee-For-Service basis.

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