Prescott House

Michael

My wife is in Prescott House right now and she likes it. I was in there for three weeks. It was nice to be there. The food was really good. The service was good. The rehab got me up and running around pretty good. The CNAs were great. The nurses were good. I can't say anything bad about them. She and I had a shared room. She's got dementia, and it's good to have somebody else in the room with her because there's somebody to talk to and she likes to talk. There were activities because I was involved with them. There's a roommate I had that didn't want to get involved and I said, "Come on, let's do it," so they put him in a wheelchair. It wasn't anything strenuous. It was just moving your arms and just being there and they hit this balloon around. The therapist said that was the first time he'd been involved in anything in three weeks. I didn't find anything wrong. Everything was great. They were always there. If I needed something, they did more than they had to and the physical therapists there were very good. It's a nice place. They could have more things for people, but a lot of the people there were older. They didn't want to get involved in doing anything, but the staff would do everything they could to help them.

Sarah

We are keeping mom at Prescott House. It's a lovely place. Everything is always neat and clean. I've never seen anything that isn't. It always smells good, it doesn't smell like disinfectant or like a hospital. They are outstanding. It's a small community, and it is very clean, very neat, and orderly. They have caring staff. Mom has a shared room, with a private bath and a view of a very nice garden. Even though she has a roommate, they have their own space and their own privacy. I've tried their food and it's good. The dining area looks very neat and clean. They have different activities like cooking classes and community things. The therapy team there is very good. This facility's price is comparable with the others in the area, and we are very pleased to be there. Their care team is super and I am impressed with their social worker in particular.

Lwbeal

We are definitely living in a new Covid-19 world and Prescott House is taking advantage of it. My 88 year old Dad's stay was absolutely horrible, they treated him terrible, they outright LIED on his physical therapy documents, which are a legal document, and released him to us, we could not see him at all, he lost about 40 pounds and PT notes stated on the day of his release that he could go up 5 stairs and walk 50 feet, I needed the fire department to get him in his home, he couldn't even stand up, so how does this decline happen in a half hour on the way home?? Please don't send your loved one there.

Provider Response

zosia

I was in for rehab services... my PT's and OT's were great, always pushed me to do more....nurses and aides were pleasant and helpful...mostly impressed with few aids that went far and beyond to help out and always stayed cheerful. Had to ask few times to get the room swept/mopped because it was not cleaned daily, only restroom was wiped down daily. Food was horrible, cold, portions small which are ok for seniors but I was middle aged female that was always hungry.

jack-kathy

Everyone needs to be aware that this is an alarm-free facility. My husband was a patient in the rehab section for less than 12 hours to be strengthen because he is a high fall-risk person. Because the facility has no alarms, my husband got out of bed without being monitored and fell and hit his head on a pointed-corner dresser. This resulted in a broken rib, severe head gash (requiring 10 stitches), minor concussion, and a brain bleed. He underwent 9 brain cat scans to determine when the internal head bleeding stopped. The swelling is the brain will heal itself in time. DO NOT SEND anyone who needs care to this facility - - they are NOT qualified or equipped to handle your loved one !!!!!!!

AM207708

Prescott House was very good. They had private rooms where you can sit down and have family dinner. I saw the dining room, and saw that they had decent-sized portions. They had a salon, sing-alongs, exercises, and music. I would recommend them.