Buckley- Greenfield Healthcare Center

Emily Greene

The experience at Buckley/Regal Care was excellent....from the talk with Alicia in admissions to all the wonderful staff on 3rd floor to Cassie from hospice who was there within minutes after I arrived the day Ellen passed on. Thank you so much, Emily

Ms Gordon

My best buddy, friend, colleaque and mentor was admitted for observation, assessment and rehabilitation after given a difficult diagnosis of "Lewy bodies' dementia in 2018. Buckley-Greenfield Healthcare has provided a home away from home for my beloved friend. They offer meaningful activities both in house and into the community and go above and beyond to work with family members, friends and other contracted Hospice and palliative care workers from the community They take their time to get to know each resident and meet them where they are at emotionally and physically. They have an excellent admissions Director "Bonnie" and a social worker on staff by the name of Sarah. They have pulled through this pandemic with a staffing shortage and many obstacles , always prioratizing the needs of their patients. The facility has done an excellent job following CDC protocals to keep their patients and staffing safe. This is no minor task. This facility has an excellent activities director who is concerned with the patients spiritual well being and goes above and beyond to make sure the residents have activities specific to whom they are. The facility has a great room for inside visitation and a large Patio outside for Visitation. They allow support animals to visit the patients on a weekly basis. They are responsive to the needs of their patience and visitor feedback. The front desk/ receptionist are great. I see a lot of team work all for the good of their patients. There are four floors. I have given this facility a 4 star rating only because the facility would benefit from a facility up-grade and remodel of the patient floors and rooms. The first floor is a good example of what the entire facility should look like. I commend this facility on pulling through a very difficult time in history! Thank you for being extended family to my friend and family. I look forward to working with you in the future! Ms. Gordon

Mrs.F

My husband was admitted to Buckley in the Autumn of 2019 for the next step to recover from Guillain Barre Syndrome. He appreciated having a single room for greater privacy, took his meals in the Dining Commons and enjoyed the meals immensely; the care and empathy shown by all staff boosted his morale as well. We'd stay on the veranda and simply talk, watch the passing of people (and sometimes their pets!). It was a comfortable and clean spot. An appointment was made at the Beauty shop for a haircut and it was excellent. Another boost to his morale. Didn't participate too much in activities but often from the veranda we could hear various live music programs. I must share the fact Physical Therapy provided him the means to come home. Tenacious, pleasant, but firm with their therapy, Robert slowly increased his abilities to achieve discharge home. I'm glad to have found Buckley. It was close (Belchertown) as the drive to Wallingford's Gaylord Hospital was long and always at peak drive times. THANK YOU Buckley.

Dianne

Buckley-Greenfield Healthcare Center is basically a good place to live. It's by far one of the best I have ever been to. I can't say enough about it. It's very clean. The staff members were not only professional, but had genuine compassion. We're actually looking at this particular place for my mom. They have a beautiful dining room with great food. The grounds are very nice. It's also known to be one of the better nursing homes in the area as far as extracurricular activities go.

Linda83132850

Buckley-Greenfield Healthcare Center was a very clean facility. The sanitation was very good. They have a dining room area that was very nice for socialization, and the food was really good. Actually, the rooms were very nice as well. Some of them were singles, and some of them were doubles. There were plenty of rooms. If their patients are going to be there for a length of time, they are encouraged to bring things from home and decorate with them so they can feel homier. They really seemed to care about their patients. For the most part, the people who were there seemed to be as happy as they could be. They seemed to be getting good care, and it seemed to be a place with good care.

kazabba

My beloved brother, John stayed at Buckey for a number of months after his automobile accident. I visited him there quite often. John spoke very highly of the staff at Buckley, especially Carol, his caretaker for most of the days he was there. The level of care was outstanding. The staff were very kind, courteous, and treated everyone with respect and dignity. John was treated like family by everyone at Buckley. The way you would want your family to be treated.