Nursing Home Communities in Leeds, MA

"The staff was nice and helpful at all times, they took very good care of my aunt, Wingate's are one of the cleanest nursing home I've been in, I work has a EMT and go into a lot of different Nursing homes and you can tell which are good or bad. I give the Wingate a high rating and would place another family member in if I had to. Most nursing homes have a smell to them when you walk in but you don't get that with most Wingate nursing homes. this one is def on my top 5 nursing home to put family members into. "

"My mother stayed at RegalCare at Holyoke for one day. It was good. The place wasn't as clean, but the staff was great. They are very caring. The room wasn't the greatest, but it was nice. The building is older, but it was a nice place. They did physical therapy with my mother."

"St. Vincent’s Nursing Home was very old. The staff seemed to be very caring, and everybody was clean. The dining area looked OK. "

"My father was at Mont Marie for rehab. Their nurses were fabulous and overworked. I think there weren't enough of them, although it was COVID. I was only inside once, but the nurses were wonderful. Every time I spoke to them on the phone, they were just overworked. The administration and the social worker were noncommunicative. My father arrived there and I didn't even get a phone call; I had to call them. Just the communication was terrible. I think the food was fine; my father never complained. There were activities, and he painted a trivet. The care he got was very good; it's the communication that was very bad. I loved the care, but I didn't like the communication. The building itself was mediocre. It's a shared bathroom for two rooms with two people in each room, but everything was clean."

"My dad was at Mary's Meadow at Providence Place. They were great. The staff was awesome with my dad. I have no complaints whatsoever. It was great. It was helpful. Dad had a great time there. The staff was friendly. I work in customer service, and it's one of the best customer service that I've had. Everybody was answering any issues, and everybody was always pleasant in a timely fashion and would return calls. So it was nice. My dad was in a private room. He participated in activities, so they were good. I know there's church on Sundays and there's physical therapy. There were a lot of different activities. The people received a calendar of activities."

"I was at Bear Mountain at West Springfield. It's a nursing home, but they do have rehab. I was there for maybe nine-and-a-half weeks at two different back-to-back admissions. The staff was excellent and the food was excellent. They provided three meals and snacks. I was mostly in my room, but I knew that they had activities every day. From what I could see, they were very good. Everything was excellent."

"The experience at Buckley/Regal Care was excellent....from the talk with Alicia in admissions to all the wonderful staff on 3rd floor to Cassie from hospice who was there within minutes after I arrived the day Ellen passed on. Thank you so much, Emily"

"When I brought my mother to the facility they had a very small wheel chair to bring out to the car. I asked for a larger more comfortable chair. The staff asked another staff where another wheel chair was and the other staff just shrugged her shoulders and walked off. The first staff member could not locate another chair. Since my mom has moved in, I have asked 3 different staff members over a 72 hour period for a remote control for my mothers tv. At this time she does not have one. She lies in bed or sits up in a chair. She has no form an entertain. The staff seem nice and caring, but they don't follow with with the simplest of request and do not know where to get what they need to make a resident comfortable. This concerns me. If they can't do these things, will the be attentive to her medical needs as well? "

"My husband was at Charlene Manor Extended Care. We chose it because it was like 20 minutes away from our house, and I got good recommendations from different people. It was rehab care. They showed him how to walk with one leg, or move around and get on chairs, and get off chairs, and stuff like that. Most people were kind and good to him. Regarding food, I ate supper with him, and it costs me $3 to do that. It was OK; it wasn't bad. Because they're short-staffed, some things didn't get done. Nevertheless, when I went in and visited, they welcomed me. Everything was pretty. They had flowers out, they had a big piano there, they had people singing, and a little guy was playing guitar. It was lovely. They really sold the place. They had television, bingo, and exercises. They had a lot of books there to read. They offered a lot of activities. They had a schedule, and each day they would tell you what was going on, so you could go with that activity if you wanted to or not."

"My experience with the Farren Care Center in Turners Falls, MA was a good one. I found the nursing staff to be caring and compassionate and most importantly they were very patient with my loved one. This is a long term care facility for people who have a medical diagnosis as well as a psychological diagnosis, so the patients are often difficult and they are always testing boundaries. I think it's important for the nursing staff to maintain the set boundaries, but they find a caring and cheerful way to redirect their residents. Residents follow a relatively tight schedule (which serves this facility well) and they are paired up with aides and nurses that are familiar with their requirements for care and who become their friends and family over time. It's important to say that this is a charitable facility and many of the residents have no family or friends come to visit them. The Farren provides a large family for people who were given up on years ago. "

"Excellent rehabilitation staff good care. Smoking facility.. dining area for patients a patio... hardworking staff care about the patients "

"The facilities were well landscaped, the front office employees were always pleasant. The nurses and care assistants weren't so friendly, and often (despite labeling my neighbor's clothes with her name) socks, undergarments, and clothing would go to the laundry and were never returned. I will say this-we visited during lunch once and soon afterwards one of the activities employees had a "tea party" complete with hats for the ladies and nice attire for the men. This woman seemed very attentive and brought out smiles in even the most unresponsive residents. The facility was very secure, complete with locked doors and a proper check-in system. The parking lot was at an angle, so I imagine this would be quite difficult for residents or visitors in wheelchairs to handle. The food appeared sufficient, many patients deemed "flight-risks" were equipped with monitors that would beep if they were outside appropriate boundaries. Ultimately, I feel this was a decent facility but the care staff should be brought up to a higher standard. "

"My wife is at Poet's Seat Health Care Center. She still needs assistance with walking, sitting, and standing, but she's improving, she's not agitated, and she's cooperative. I like the staff. I'm pleased. I have not been able to see the rooms because of COVID. I visited her once, and it was in a common area. They don't let you in to the rooms. She's working with PT and with the social worker. She certainly needs nursing care assistance and care with toileting. They have some activities, but she's very limited in what she can do."

"We're very pleased with Loomis Lakeside at Reeds Landing. I liked the whole community, the surroundings, and the care of the grounds and the facilities. Just very professional, very welcoming, updated. My mother is going into an independent apartment. It's being renovated, but from what I saw they looked wonderful, updated, clean, and bright. The dining area was welcoming, just lovely, and inviting. They have exercise, entertainment, a walking trail, and a recreation area. And I know they have yoga classes and fitness classes, special event parties, and holiday sort of celebrations. There was a lovely library that was well stocked and a beautiful cafe that's outside the dining area, so that visitors coming in could engage with the cafe."