Eastpointe Nursing Care Center

My sister is a resident of Eastpointe Nursing Care Center for 1 ½ years now. Overall, there were many good things, but from time to time, we have issues there with care. There were some CNAs who were not helpful, but some go above and beyond. She's in a private room, but she shares a bathroom with individuals in a shared room. The activities there are very good, they have entertainment from time to time on the second floor in the area that they use as a dining room, they schedule it in between dinner and supper time. They do some kind of bowling, they do bingo, and trivia. She's covered by Medicare and Medicaid.

My sister spent a week here & left even though she should have had post-surgery rehab for 2 weeks. The care was so poor she did not want to stay any longer. The night time care was non-existent. She would buzz for help & no one would answer. She arrived on a Friday & stayed in her bed until Monday even though her doctor expected that she start therapy immediately. The therapists were very good but the rest of the place is poor.