The facility is nicely kept and the staff has been friendly and welcoming until covid arrived. The "apartment" is rather tight. The food, however, is deplorable. It is either overcooked or under cooked, and often what is ordered on the daily menu is not what they receive on the meal cart. These people have little to look forward to at their age, so one would think a facility which charges as much as they do would at least let them enjoy the meals they look forward to each day.
Brookdale Eddy Pond West
Offers Assisted Living and Memory Care
5 Reviews
669 Washington Street, Auburn, MA 01501
Call
(800) 385-2527
Reviews of Brookdale Eddy Pond West
Assisted Living Reviews for Brookdale Eddy Pond West
February 20, 2021
I am a friend or relative of a current/past resident
February 15, 2021
I visited this facility
I like Brookdale Eddy Pond West for my father. It was at the top of my list. The rooms were average, but clean. They were extremely friendly. The room that I looked at was a single studio, and there was a kitchenette, a bathroom and an ample space for a bed of your own.
October 21, 2019
I am a friend or relative of a current/past resident
My grandmother lives here and the building is nice along with the apartments however, for the price people pay to live here it is lacking in some important areas. One of which is that the activities are always the same which leaves my grandmother bored a lot of the time.
Provider Response
Thank you for taking the time to provide us with your feedback. We would welcome an opportunity to discuss with you further and encourage you to reach out to our local management team.
December 16, 2015
I visited this facility
The staff at Brookdale Eddy Pond West were all very nice to me. I had lunch there, and their dining room is nice, with a lot of tables for four. I can afford to stay at this facility, with the rent at $125 for a studio apartment.
August 16, 2015
I visited this facility
The location of Brookdale Eddy Pond was good for me. It was local and easy to get to, and it seemed like a nice enough place. For outdoor activities, they had a lot of trips and a lot of things planned on their calendar to take people out for ice cream or to different shopping centers. Inside, they have the usual cards and activities, and they pick a country and have like an Italian Day. They had dances, and they had quite a bit going on for elderly people. From a price perspective, it's aligned as to what you get. The rooms were relatively small. The dining area was large, and it looked fairly clean. The grounds were OK -- not exceptional, but nice enough.
Questions about Brookdale Eddy Pond West
What ongoing training does the staff receive in dementia care?
Monthly in services as well on going education seminars
Describe the overall population of assisted living residents at Brookdale Eddy Pond West. What is their average age? What are their favorite things to do?
Average age is 80
What programs or activities does Brookdale Eddy Pond West offer to enrich residents' well-being?
Offer a variety of programs inside and outside community. Be Fit (exercise) day trips to plays, lunch outings, casino, and so much more
What places are near Brookdale Eddy Pond West or within walking distance for assisted living residents to enjoy?
Restaurants, shopping malls and gym
What transportation services does Brookdale Eddy Pond West offer to assisted living residents?
Doctor appointments, out trips and errands
What makes the chef or dining program at Brookdale Eddy Pond West exceptional? What kind of menu can assisted living residents expect?
Brookdale’s substantial investments in culinary systems, staffing and training allow us to provide mealtime experiences that set our communities apart from the competition. From our culinary arts training program for community chefs to our select seasonings and bakery programs, we’ve created one of the industry’s leading dining services organizations. We continue to satisfy the preferences and nutritional needs of residents with dining choices that offer mealtime fulfillment while meeting dietary requirement
What safety features or security measures does Brookdale Eddy Pond West offer to assisted living residents?
Assess to licensed nurses med management personal service plan
How does Brookdale Eddy Pond West keep residents' families informed about their loved ones?
We keep or families informed by newsletters and monthly calendars
What is the care staff-to-resident ratio at Brookdale Eddy Pond West during daytime and nighttime hours?
Brookdale is unique in that our resident / ratio is determined by need level the higher level of acuity the higher number of care attendants
If Brookdale Eddy Pond West accepts dogs or cats, what indoor/outdoor areas can they enjoy?
yes
What ongoing senior care training does the staff receive?
Monthly in services as well on going education seminars
How many staffers are on duty in the daytime and overnight?
Brookdale is unique in that our resident / ratio is determined by need level the higher level of acuity the higher number of care attendants
What safety features or security measures does Brookdale Eddy Pond West provide to protect residents who wander?
Secured MC neighborhood attached to AL
What programs or activities does Brookdale Eddy Pond West offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our Memories care community follows the daily path… so we have many different activities the promote optimum life by focus on the , purposeful, emotional . Physical spiritual and intellectual
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our residents are assessed by our HWD director (RN ) and our memory care director..we reassess in 30 days then as needed
What techniques does Brookdale Eddy Pond West use to support memory care residents during mealtimes?
Hand over hand techniques and hand under hand to support muscle memory and dignity
How does Brookdale Eddy Pond West keep residents' families informed about their loved ones' health?
We are in constant communication with our families via news letter events and our nurses
Describe the neighborhood around Brookdale Eddy Pond West. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Off a main road
Services and Amenities of Brookdale Eddy Pond West
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Activities
- Offsite Activities
- Religious Services
Languages
- English
General
- Minimum Age: 65
- Pets: Yes
About Brookdale Eddy Pond West
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
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