Bayleigh Chase

Intergrace Bayleigh was gorgeous. Everything was clean. The people were friendly and seemed very well-organized. They had security and people to help you with gardening. They had several dining rooms that were nice-looking and well-placed, and not too far to walk to. We liked it very much.

My mother was in Bayleigh Chase (formerly William Hill Manor). She had a private room with wall-to-wall carpeting. It had a big window with a window seat. It was excellent. She went back to the hospital from there, and when she returned, she went into memory care. She was there until she developed another urinary tract infection and was taken to the hospital for the last time. While she was there, she received excellent care. The food was excellent. My brother would have dinner with her every night after work. They were very good.

We were not impressed with William Hill. Their rooms were very small, and they didn’t even have a full kitchen. She couldn’t even cook in the room. The woman on the tour was rude, and she just seemed like we were an inconvenience for her. She was late getting to us. If it hadn’t been such a tour to get my mother-in-law there, I wouldn’t have even waited for her. However the surroundings were nice, and they have a big board that tells you what activities were going on for the week. That was very helpful; that was nice as you walk in the door. It’s a nice, big, open lobby; it's very welcoming. The woman at the front desk was very nice, and that impressed me. It seems pretty clean, but they could improve on putting a full kitchen in the rooms and expand the rooms for what they charged for their rooms, and they require a large deposit; there’s no way. I have been in hospital rooms bigger than their apartments. They were in their lobby when we were there, but sometimes I think we were there in the mid morning. I didn’t see a whole lot of interactions with the residents in there.

I visited this facility while searching for a nursing home for my father. William Hill Manor, (WHM) is located on Dutchman's Lane in Easton, MD and was established in 1981. WHM is approximately 2 miles from Easton Memorial Hospital, giving me greater comfort in case of emergencies. On-site healthcare is available to residents in order to provide for my father's needs. William Hill has levels of care from assisted living to skilled nursing care, comprehensive to rehabilitation services. William Hill Manor is designed as a CCRC or continuing care residential residential community where cottages are scattered throughout William Hill's large campus like facility. William Hill is designed for individuals aged 60 and up with home maintinence, housekeeping, meals and lawn care provided. A nice feature of WHM is a large building containing many apartments which offer independent living features with the option to interact with those who are living close by. WHM has doctors and specialists with offices located around the perimeter of their grounds, making access to health care very convenient. The largest of the buildings or facilities on campus is called the Manor House which has an auditorium, sunroom, library, cocktail lounge and a living room. WHM offers fine dining with chef prepared four course meals. The food that is offered at WHM may be ordered from a cafe or prepared and served individually within apartments and cottages. Food is delivered to those residents who require this. The menus change with each season. This provides a community like appeal to residents. Monthly resident association meetings are held in order to keep the residents involved with their standard of living which is a comfort, knowing that my dad will have a voice with his living arrangement. Another nice aspect is the cottage space designed to allow couples to live together with some degree of privacy. Musical groups, exercise, painting and aquatics classes along with excursions to the theatre, concerts, movies, gallery exhibits and shopping are among the activities offered at WMH. Many of the rooms in the common area at WHM have a rustic, traditional flavor which seems to appeal to the residents of WMH. Another comforting trait that's offered is the 24 hour nursing care and the specialized rehabilitation services that are available to those who need them. The staff at WHM can be described as caring and compassionate. All of the staff at WHM is required to maintain their skills through an ongoing training process. Patient to staff ratio with assisted living is 1 staff member for every 8 residents. WHM appears to be conscious of state guidelines regarding having an adequate number of staff to care for the residents.