
Resthaven Nursing & Rehab Center, LLC
Offers Nursing Homes
8 Reviews

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Reviews of Resthaven Nursing & Rehab Center, LLC
Nursing Home Reviews for Resthaven Nursing & Rehab Center, LLC
October 05, 2020
I am a friend or relative of a current/past resident
My mother was admitted to Resthaven in June 2020. Two days after admission to the quarantine floor her personal cell phone went missing and was never recovered. No compensation was offered. The patients there have no phones in their rooms, so speaking to her was difficult. They have an employee who sets up face time appointments and this is the only way I was ever able to speak to my mother. The nursing staff has no clue when you call for an update. My mother was essentially a hostage. No visitors allowed to "protect" the patients. However, my mother caught cover-19 from their staff who brought this horrible virus to the facility by not following basic PPE guidelines. My mother suffered and died alone in the hospital due to their negligence and COVID-19 restrictions. This facility staffs the bare minimum to get by all to make money. That is their only goal.
July 04, 2020
I am a friend or relative of a current/past resident
This is a for profit facility and they do whatever they can to make that profit!! My father again began receiving bills from the facility a year after she passed away. His bill was paid in full each month. I have attempted to contact the financial person each month since the bills began but no one ever answers the phone and will not call me back.
There were issues with his care and the employees while he was there. I would have to file a formal complaint before anything would be resolved. The facility is nice but that does not help the residents. The CNAs were good to my father but that was because I was good to them.
The nurses actually stood by and watched as my father threw up with me trying to assist him. The only move that was made toward him was to tell me to move him from the hall. This was one of countless issues in the short time he was there
May 10, 2019
I visited this facility
I visited this facility 2 weeks ago. The building is VERY beautiful. Not what I expected from a nursing home. The staff was very friendly, caring, and all the residents looked very happy. This nursing home has a lot of amenities including its own movie theatre, very large chapel, a sports lounge with actual sports memorabilia, and several other lounging areas.
The design of the rooms are unique. Instead of residents in a semi-private room divided by a curtain as I've always seen, the rooms are divided by their own bathroom and shower which makes the room feel like a private room.
Overall this home is very nice. I would recommend this home to anyone trying to find a loving and caring atmosphere for your family.
September 10, 2017
I am a friend or relative of a current/past resident
Very caring and helpful staff that are stretched thin. Direct care staff professional and genuinely concerned. Calls to Director of Nursing were delegated to other staff to return is only time I was less than satisfied. Had to also repeatedly remind staff my dad was in hospice and why we were pushing for certain decisions
September 10, 2016
I am a friend or relative of a resident
Clean, friendly and caring! The nurses, CNA'S and staff are warm and eager to help. I see everyone smiling and tjey really seem to caee about the resident's needs.
July 17, 2015
I am a friend or relative of resident
The care at this place is terrible. The nursing staff seems competent, but the CNA's do as little as possible. The management doesn't seem to be aware, or doesn't seem to care what's going on. I would never recommend this place.
July 06, 2014
I visited this facility
I have a friend who had to go to Resthaven Nursing and Rehab Center, and she was telling me how nice they are, how everything is pretty clean, and she enjoys being there. I thought it was clean. When my memory gets to be too bad, that is where I will go. It is nice; really, it is. It is a little high, expense-wise, but the people were very nice. I liked the way it was cleaned; that was my first impression.
July 12, 2013
I am a friend or relative of resident
do not put a love one in this facility. Quality of help is poor.
Services and Amenities of Resthaven Nursing & Rehab Center, LLC
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 195414
- Ownership Type: For Profit Partnership
- Date Certified: 10/01/2020
General
- Resident Capacity: 150
About Resthaven Nursing & Rehab Center, LLC
Resthaven Nursing & Rehab Center, LLC is a senior living provider in Lake Charles, Louisiana that offers residents Nursing Homes. Contact Resthaven Nursing & Rehab Center, LLC for more details on services and rates.
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