My father has moved into Brookdale Lake Charles. First and most of all, the staff is just excellent. They were very pleasant to speak with and answered every question that we had. The facilities are very well kept, and there's always somebody there to assist my dad if need be. Anytime I may have any questions or concerns concerning the facility, they're always there to answer any type of questions that I have. There's always someone there immediately. There's not been a time where I have called there and needed some answers to something where they didn't help me. They were always on time. They always made sure that if they didn't have the answers, they got someone who could answer.
My dad, being from the south, he's accustomed to seasoned type foods. So far, he's not complained about the meals at all. They have accommodated him very well. If it's certain things that he didn't like, or perhaps it didn't have enough seasoning or whatever, they always gave him the little extra salt that he may want, or whatever to spice up the taste. Other than that, I've not heard a complaint from him, and I'm always checking with him every day, asking him if he enjoys breakfast, his lunch, or his dinner. They provide snacks, of course, and he eats very well, three square meals a day. So, he just had a very minor complaint, and it was the seasoning. I understand they can't season it because some people or the other residents can't have it because of medical or health conditions.
It's very well-manicured, and I've never walked in the place and it was in disarray or there was a smell. They've always kept it very, very neat.
They make sure they give them the paper. My dad reads the paper every morning. They play games, and they have activities with them. Of course, it's up to them whether they want to come out, but they try to encourage them. They give them reading pamphlets, and they go over it with them just to make sure their attention span is still up-to-par, and to keep them alert and active.
They give you the whole tour inside, and of everything they have to offer, even with the memory care in the event that my dad would have to move from assisted living to memory care. They offered that to let me know what he would be entering, and what type of care he would be assisted in. I was pleased with that overall.
Their dining area gave you that feel of a restaurant appearance almost. They had the linen and everything on the table. That way, the residents felt like they were at their own home, and the things that they're accustomed to.
He has this little dining section, a full TV sectioned area, and his bedroom area away from his bathroom area. So, that made it feel more like home for him. They all have a microwave, so my dad can heat something up, and he can pop some popcorn, that kind of thing.
2420 Country Club Rd., Lake Charles, LA 70605
Call
(800) 385-2527
PROMOTION!
9 days
Contact us for our May move in special!!
Reviews of Brookdale Lake Charles
Assisted Living Reviews for Brookdale Lake Charles
April 21, 2022
I am a friend or relative of a current/past resident
April 04, 2022
I visited this facility
We went for a lunch tour and had lunch in the beautiful dining room. The staff was kind and friendly. The Chef came to our table and greeted us. The Manager was helping with everyone. The building was clean and everything looked nice. We are early in our search but this is number 1 on our list.
October 26, 2021
I visited this facility
Brookdale Lake Charles was a nice place. I saw both the assisted living and memory care. The staff were good people to work with. They take you around and explain everything. It was a good tour.
May 05, 2021
I am a friend or relative of a current/past resident
My mom moved into Brookdale Lake Charles yesterday. It's less than 2 miles from my house. The staff were very accommodating. The room is very adequate and very nice. The facility is clean and looks very inviting. Its close to my house so it's a good location. The place is very pleasing and its not run down. It looks like its in pretty good shape and its well-kept.
March 21, 2019
I am a friend or relative of a current/past resident
Brookdale is an assisted living facility. Very clean, friendly staff, my husband is quite happy living there.
October 29, 2018
I visited this facility
Brookdale Lake Charles is a lovely place. When you put your own furniture in the rooms, it looks like an apartment with a bedroom and a walk-in shower without a step over. They had a half kitchen with no stove, but had a microwave, mini refrigerator. They had a dining room and people who came to play music for them. The manager was very informative and helpful.
April 09, 2018
I am a friend or relative of a current/past resident
My father is at Brookdale Lake Charles, and so far, it's been good. He has three meals a day and laundry is included; they come and pick it up once a week, change his linens, and pass by and change his trash every single day. They also give him a ride to his medical appointments. The staff has been very nice. The facility is clean.
May 10, 2017
I visited this facility
I visited Brookdale Lake Charles. The staff was very nice and showed me around and answered all my questions. When I went there, they had only one one-bedroom available. All of the other rooms were taken. It needed some repairs, like replacing the lights. They served breakfast, lunch, and dinner. They had buses and provided transportation for doctors' appointments. There was a big courtyard where they could go outside by themselves because it was fenced up.
February 09, 2017
I visited this facility
Brookdale Lake Charles was very nice, clean, very pleasant, and didn't have odors. It didn’t have an independent living facility. The staff was very nice, caring, and understanding of the residents and their needs. They also had freshly prepared meals. The rooms were nice but small, and you can bring your own furnishings.
February 09, 2017
I am a friend or relative of a current/past resident
My father is in Brookdale Lake Charles. They have people within the same culture as my father, so that is why I picked it. He plays bingo every now and then. I know they have a cooking class that they do once a week that he likes. When he went there, he was injured, so he is just now starting to participate in things. I know he is doing some physical therapy right now. He likes going out and drinking coffee with his fellow residents more than anything, which is the culture in Louisiana.
August 17, 2016
I visited this facility
The rooms at Brookdale Lake Charles were like small studios and hospital-type rooms. It’s a really good facility. The staff seemed very nice and patient. They had outings at different times of the month, visiting entertainment, bingo, and cards. I know some residents did exercises and took cooking classes.
December 10, 2015
I visited this facility
The people at Brookdale are really very nice. I met the activity coordinator, who was excellent. The room was really nice and clean, and all of the people were very friendly. They were just getting back from a field trip when I visited.
May 29, 2015
I visited this facility
Brookdale Lake Charles had a lot of things to offer for the residents like activities to keep them active. The food smelled good, and the people that were there seemed happy. They had outings and trips to the malls and the park. The activities director was actually the person who gave us the tour. He was very energetic and outgoing. He seemed to want to involve everybody. A lot of residents responded to him during the tour. They served three meals a day, and I believe they had a snack area that residents can go to at certain times for snacks and something to drink. Everything I saw was clean and well kept.
December 26, 2014
I visited this facility
Overall, I thought Emeritus Lake Charles was good. It was very clean, and the people were friendly. They had bingo, I know they have exercises.
October 28, 2014
I am a friend or relative of a resident
The people of Emeritus at Lake Charles were very polite, very nice, and they have a really nice facility. It is a very good location. The residents seemed to be happy there. I was just looking for a place that was better and the Emeritus was something I think that my mother would enjoy.
July 29, 2014
I visited this facility
Emeritus at Lake Charles was very old, and when you walked in the old people were just sitting around, kind of not engaged and not visiting, and it had that old nursing home smell. They had very tiny rooms there too. The director was really friendly and very helpful, but it just felt like old people were kind of just sitting around. I couldn't picture my dad being happy to be there. The director, a young girl, was very helpful and very informed. I liked her. She was very easy to talk with. The place was not so great, but she was a great person.
May 29, 2014
I visited this facility
Emeritus was very good. There were several followup phone calls, lasting for months, just checking to see how things were going. I was very impressed both by the facility and the person who showed me around. There were three or four different styles of rooms. They showed me one of each. Personally, I thought they were small.
That's another thing that impressed me. While I was sitting there at the table and we were discussing the facility, all of the workers just showed up with a meal and put it in front of me. I was surprised. I wasn't expecting to be fed, and the lady encouraged me to go ahead and try it and gave us what was being served that night. It was excellent. I ate it all and felt really good about that. Apparently, they're very proud of it, and that's one of their selling points. Overall, I felt very good about the place.
September 26, 2012
I am a current client of this provider
This facility has a very caring family of employees. The administrator, Jeremy F. has really good management skills and has put together an excellent team.
September 12, 2012
I visited this facility
I was impressed by the services Emeritus had to offer, including several full time on-site staff members. The staff consisted of a nurse and events coordinator. The nurse cared for the patients and checked on their day to day needs. The events coordinator helped set up activities the residents enjoyed that also helped keep the residents fit and healthy. For example, some days they danced and others they had local hospitals speak on various topics. The facilities are nice, clean, and well kept. My only issue was the staff who can be slightly abrupt.
August 30, 2012
I visited this facility
This facility was extremely nice. Walking into this place was like walking into an upscale hotel. There was a beauty shop there that was small but well equipped to cater to any hairstyle that a resident might request. When I saw the dining room I gasped... it was like an uptown restaraunt complete with fancy dining chairs and great food. The guests rooms we saw were like a five star hotel room. The residents seemed very independant. They seemed to move about freely without needing much assistant. The residents also seemed very happy, full of smiles. I really liked it here. It was more of a community of slighty older people who just needed companionship more than medical care.
Memory Care Reviews for Brookdale Lake Charles
January 06, 2022
I visited this facility
When we visited Brookdale Lake Charles, a lot of the people in memory care were walking around like kind of comatosed, just wandering or so incapacitated. There was a lady playing out the garden like a child with a little whirly toy. One of the rooms they showed just looked over the parking lot. It was just like a nursing home. The memory care is all they had room for. They would not have any rooms in assisted living till at least April or May, and they have a waiting list.
It was very late in the day when we went. The lady that was in charge of people was getting ready to leave, and it was just a really rushed thing. The room might have been a little bit bigger than what they have at the other facility. In the room that we saw, the countertop around the sink was old linoleum. The grout was all dirty. It hadn't been updated in a very long time. I only talked to the lady that gave us the tour. I didn't talk to anyone else. She was wonderful.
Provider Response
Thank you for taking the time to visit and provide feedback about our community. Please know it will be reviewed and used to better serve our residents and their families in the future.
October 07, 2021
I visited this facility
I went to Brookdale Lake Charles. I thought it was nice. I went into the office. I sat down with a staff and a few of the senior persons. It was really pleasant. We did the tour. First, we had a conversation. They answered all the questions that I had for them. They shared some information with me about the comfort of Brookdale and then we did a tour. They invited me into one of the rooms to see how it was set up and it was very comforting. They gave me the activity calendar, and I thought it was pretty nice the way it was set up and how it is laid out in some of the activities that were scheduled to have. They have a form of schedule from 9:00 until 6:30 at night. It was pretty nice. The staff members were very pleasant. They answered all my questions. They provided a tour. They did everything that I had expected from them.
August 22, 2021
I am a friend or relative of a current/past resident
My dad had been in Brookdale Lake Charles. He has dementia, but it wasn't a good fit for him. The staff members were nice. As far as the community itself, they just didn't offer the best in memory care pretty much with my dad. He just sat in the hall and sat in his room all day. There was really no interaction with him, and he became depressed; it just wasn't a good fit for him. He can still communicate, and he needs to have that social aspect in his life. It just wasn't a good fit for him.
Actually my sister and I would have to go several times a week to give my dad his bath; otherwise, he didn't get a shower. They didn't get him in there to get a shower. He said he didn't want to do something like take a shower, and they just left him to it and you can't have that. Every time we went (which was a few times a week), the room was dirty. My sister and I would clean his room, and we would make his bed. We would bring his laundry home and wash it because they seemed to lose his laundry. It just wasn't a good fit for us. We cleaned the room. We gave him his showers. We did all of that.
My dad wouldn't eat the food, so we also brought food every day. They have two separate courtyards: one for just assisted living and one for the memory care unit. But with the dementia, these people don't even realize most of the time that it's even there. They need someone to bring them to that courtyard to be able to get out in the sun, and that wasn't anything that they did. The courtyard for memory is a very small courtyard. It's provided there, but it's up to the patient to remember that it's there. The staff members were nice, but they just didn't do enough.
Provider Response
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
March 06, 2021
I am a friend or relative of a current/past resident
My mom is at Brookdale Lake Charles. We chose it because of the memory unit, and we are satisfied. The staff are good so far. Mom would like to be outside more, but because they are in the memory unit they can't just wander. They have activities and an activities director. The place is okay; it looks like a nursing home. It looks clean. It is out of town, almost out of the city, and kind of out in the open. It is on a very busy street, though.
March 13, 2019
I am a friend or relative of a current/past resident
My loved one resides here and I must say she receives exceptional care and attention. The staff is in constant communication with me to ensure her needs are met and that we all agree that any decisions made are in her best interest. The facility is beautiful as is my loved one's private living quarters. The staff is friendly, patient, and genuinely cares about the residents. They do their best to make my loved one comfortable and happy. I highly recommend this for senior living.
Questions about Brookdale Lake Charles
What ongoing training does the staff receive in dementia care?
Brookdale strives to provide optimum Alzheimer’s and dementia care. In order for this to be possible, Brookdale ensures that our CB associates receive monthly training on a variety of topics that concern today’s memory care population.
Describe the overall population of assisted living residents at Brookdale Lake Charles. What is their average age? What are their favorite things to do?
The average age is 84 years old. Our residents really enjoy the variety in our calendar of events. From Bingo, cooking class, happy hour, band entertainment and religious church services. They really enjoy our weekly outings as well; we visit restaurants, shopping centers, casinos and farmer markets.
What programs or activities does Brookdale Lake Charles offer to enrich residents' well-being?
We start each morning with our B-Fit program which is backed up by the American College of Sports Medicine for physical fitness in seniors, which enriches their physical dimension. Our varieties of religious organizations that are involved here give opportunities to exercise their spiritual dimensions. Our signature program Flex your Brain challenges our residents 6 different cognitive areas (long-term memory, working memory, processing speed, executive functioning, multitasking and attention to detail). We offer Flex your Brain twice weekly to help sharpen the intellectual dimensions. Our resident lead programs like our resident ambassador and resident council programs give our residents a sense of purpose in our community. Our variety of activities like our outings, cooking class, bingo, etc give our residents many opportunities to be engaged and enrich their social dimension.
What places are near Brookdale Lake Charles or within walking distance for assisted living residents to enjoy?
We have several grocery stores, restaurants and pharmacies located within walking distance of our community. However, we encourage our residents to schedule transportation with our bus for their needs. The safeties of our residents are our top priority so we encourage the use of our transportation instead of walking along the busy roads.
What transportation services does Brookdale Lake Charles offer to assisted living residents?
Our bus is open to appointments Tuesday, Wednesday and Thursday. All medical appointments take priority over any other type of appointment. We also provide transportation for any scheduled outing for our residents.
What makes the chef or dining program at Brookdale Lake Charles exceptional? What kind of menu can assisted living residents expect?
Our signature seasonings allow residents to season to their own acquired taste. Our baked fresh and made from scratch programs set us apart for menu selections. We offer delicious entrees for meals 7 days a week, along with an always available menu. This gives our residents a wide range to choose from during meal times. Every resident is asked of their preferences in food choices and we honor those choices in our “We Say Yes” program. This program is our commitment to resident satisfaction.
What safety features or security measures does Brookdale Lake Charles offer to assisted living residents?
Safety is a top priority for our residents and staff. There is one main entrance into our community during the daylight hours. After dusk that door is secured and a door bell has to be ringed to enter the community. Any guests that enter our community are asked to sign in and out so that we know who is in our community at all times. We also ask that any resident who leaves the community sign out, this is in the event of a fire we know which residents are in our community or not.
How does Brookdale Lake Charles keep residents' families informed about their loved ones?
Communication is vital for the care of our residents. Our Health and Wellness Director and Coordinator, as well as other members of the Brookdale make it a top priority to keep our Brookdale families informed. In addition to notifying families of any changes in care, we also share memorable moments involving Brookdale residents with their families.
What is the care staff-to-resident ratio at Brookdale Lake Charles during daytime and nighttime hours?
Brookdale Senior Living utilizes an advanced tool called service alignment that determines our staffing ratios based on resident care. In other words, families can rest assured that the right amounts of care associates are available 24 hrs a day, 7 days a week.
If Brookdale Lake Charles accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Brookdale Lake Charles welcomes our residents’ furry friends. Many of our residents enjoy taking their pets for walks in one of our lovely courtyards or spending time with them in some of the common areas throughout the community.
What ongoing senior care training does the staff receive?
Brookdale Senior Living takes great pride in ensuring that our associates receive monthly training to ensure that our residents receive the best care possible. In addition to regular community trainings and safety meetings, Brookdale provides advanced care training each month.
How many staffers are on duty in the daytime and overnight?
Brookdale Senior Living utilizes an advanced tool called service alignment that determines our staffing ratios based on resident care. In other words, families can rest assured that the right amounts of care associates are available 24 hrs a day, 7 days a week.
What safety features or security measures does Brookdale Lake Charles provide to protect residents who wander?
Brookdale Lake Chares offers a safe environment for residents who wander. Our Clare Bridge program has been designed to not only enrich the lives of our residents but protect them.
What programs or activities does Brookdale Lake Charles offer to keep residents engaged? How does the staff engage residents' long-term memories?
Brookdale’s Clare Bridge Program has been designed to enrich the lives of our seniors. This program offers 6 purposeful activities daily as well as 3 served refreshments throughout the day. We utilize our residents’ life stories to ensure that we are meeting the social needs of our residents.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Brookdale residents are assessed by our Health and Wellness Director with input from our direct care associates. Each resident is assessed before move in, with in 30 days after move in and quarterly. We also assess if we observe a change in condition.
What techniques does Brookdale Lake Charles use to support memory care residents during mealtimes?
Brookdale Lake Charles utilizes many techniques to ensure that our residents receive proper nourishment. In addition to our signature dining programs, we use tools such as special utensils or diets, specialized hand techniques and verbal prompting.
How does Brookdale Lake Charles keep residents' families informed about their loved ones' health?
Communication is vital for the care of our residents. Our Health and Wellness Director and Coordinator, as well as other members of the Brookdale make it a top priority to keep our Brookdale families informed. In addition to notifying families of any changes in care, we also share memorable moments involving Brookdale residents with their families.
Describe the neighborhood around Brookdale Lake Charles. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Brookdale Lake Charles is located in the heart of South Lake Charles. We are surrounded by residential neighborhoods and minutes from hospitals, dining, and shopping.
Is Brookdale Lake Charles affiliated with a hospital if more care is needed?
Brookdale Lake Charles is partnered with each medical facility in Lake Charles. This assures that our residents will be able to continue to see the provider of their choice when it comes to healthcare.
Services and Amenities of Brookdale Lake Charles
Room and housing options
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
- Physical Therapy
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Computer Class. Happy Hour.
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
- Financial Aid
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Diet
- Low Fat
- Low Salt
Languages
- English
General
- Resident Capacity: 100
- Respite Care
- Minimum Age: 65
- Pets: Yes
Range of services
- Physical Therapy
Training Areas
- Memory Care Training
About Brookdale Lake Charles
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Get CostsMap of Brookdale Lake Charles
Senior Living Communities near Calcasieu Parish, LA
Other Senior Care in Lake Charles, LA
Helpful Articles
- 11 Signs It Might Be Time for Assisted Living
- Nursing Home, Assisted Living, or Independent Living?
- Assisted Living or In-Home Care?
- Assisted Living Checklist: What to Look for, What to Ask
- Cost of Assisted Living
- How to Pay for Assisted Living
- How Levels of Care Affect Assisted Living Cost
- Tips on Moving to Assisted Living
