Lake Charles Care Center

John2

My dad moved into Lake Charles Care Center in February. The facility is clean. The staff is attentive and numerous. The staff keeps me updated. They have my phone number. They call for every little thing, which is good. The food, they had an extra meal and they gave it to me. I'd pay money to eat that at a restaurant. It's clean. It's never dirty. My dad's linens are always fresh. His clothes are cleaned regularly. I can't say that I have constructive criticism or complaint about the location. Cleanliness. Good security. They make their rounds often. They renovated it recently, so it looks modern and smells clean. It's a care facility, but it's not a sterile medical facility, so it's not high and tight, but it's not stuffy. So, it's a good middle-of-the-road kind of feel to it.

Trudie J

The Staff at Lake Charles Care Center are very caring and attentive to the Residents. The residents room and facility is always clean the Residents and Staff raves about their meals, as well as the Activity Department .

kb3542

The Lodge is new and clean! I am thoroughly impressed by the therapy team and the private rooms. My loved one had a private room and was right by the rehabilitation area. The staff were always friendly with me when I was visited, and my family member was able to get something to eat anytime throughout the day when she wanted. I highly recommend The Lodge when looking for a skilled facility for rehabilitation services.

Valerie1711

They lost my fathers clothing, and remotero his tv. While visiting, thw nurse tried to give his 8pm meds at 3pm. They could not even find his release papers when we checked out.

Debbie Marler

I have a relative in this care facility; at first it seemed great; but then issues started and the response wasn't a concerned issue from the General Manager; I feel that residents are just a number to the office staffing; after the sale; the well being isn't a concern. A violent room mate was our issue and the response was "there would be issues no matter what room" Really??? I would also like to say, the workers work hard and they really try; but un-concernes and unfairness from upper Management and poor security is experience from having someone in this facility. When I go at night; there is only one door to enter which is locked, it is very dark; and has people loafing outside with vehicles and loud music; also have to wait sometime for a while for someone to open the door; which is very uncomfortable in standing in the dark of an unsafe area. I think it's Management is the problem, as it always starts with Management as a reflection of issues.

Briana83

There was Bingo practically every day and music and worship opportunities. There were meals provided, and special dietary provisions were made. However, sometimes the nurses were slow. There was no aural feedback when you pressed the call button, so you did not know if it worked or not. The televisions did not have remotes, and the nurses had to turn them on for the residents. When my mother was given a remote it would often turn on or change the channel of BOTH TVs in the room. Sometimes the the outlet expander would fall out of the wall, and although there was a hone jack in the room, there was no phone. There was also no internet, which more residents will be wanting as the baby boomers age.