Cambridge Post Acute Care Center

stevieB.

My Mom was at Cambridge for four years. I checked on her every week. Neglect! Neglect! Neglect! Staff did not acknowledge my presence. Uncaring! Towards the end my Mother was left in her wheel chair for seven hours. She finally transitioned to her bed on her own and fell. Mom had to call the police for help. I filed a report. Nothing was ever done and the the report just resolved in Incompetence like nothing ever happened. The director of the facility has some impressive Credentials but is less than hands on. The rehab is good but long term look somewhere else! Sad! Sad! Sad!

scohan

I rarely write reviews to anywhere, but this one required my attention. One of my best friends was being released from the hospital and needed further rehab. She didn't qualify for acute rehab and only qualified for sub-acute rehab. We couldn't find a place as quickly as we needed with a bed and Cambridge was the only place available. Well, I can tell you that she, her family, and her friends all would have never made that move if we had followed the lead of reviews. We left her there for 3 days and that was it. There were roaches in the lobby and the place was just simply not the place where you would want anyone you know. While the staff was nice, there was little to no care for the patients. Please read all reviews on this place and make the call. If you don't camp out with the patient 24/7, they won't get the care that you would want them to have. Please, please don't subject anyone to this facility.

qquiche

You need to have someone with your loved one there checking on them every day. I never saw any kind of regular checking on patients. The nursing staff was generally nice but did very little unless asked - including showering. They do not do hygiene things like brushing your loved one’s teeth. They rarely put my dad in a wheelchair and let him sit somewhere outside his small, boring room. And once we punched the nurse button twice in an hour and no one came. So then the PT lady came and she said helping take my dad to bathroom (which is why we pushed nurse button) would count as part of his 30 min of PT that day. So he only had 20 min of PT that day. No activities. No amenities.

bossdiva974

Nursing staff with the responsibility of actually caring for patients, don't. Staff is 1 nurse per hallway of approximately 20 rooms per. Found meds on the floor behind and under the bed even after personally cleaning up room. Bugs on the countertops in room. Meds not given to patients on time,prn pain meds many times weren't given at all. Residents calling out to the hall for help, stating they were being ignored and to please help. PT was decent when with patient but if patient had any other appts like dialysis, they generally would not get PT. Showers for bedridden patients have to be requested or else they don't get washed. My diabetic family member came out with green on their feet from not being washed. After neglecting to care for a medical device (even though they were questioned several times as to concern for the care) patient ended up in the er, non-responsive, put on life support and has been an uphill battle since. These are generally elderly they are caring for so in my opinion care should be impeccable. BC of age, most patients neglected because there are plenty other "reasons" for them to have the issues they have. However, when you are a caregiver (which they did not know I was) you see all the flaws in the system. and many of these patients are afraid to tell anyone bc they are afraid of being mistreated when family leaves.

Rita

I was in Cambridge Post Acute Care Center and it was a nightmare. It was horrible care. The only reason I stayed was because they had terrific physical therapy. It was a long-term facility, but they did rehab, too. At the long-term building where I was getting my hair done, there were poor people all lined up in the hallway hanging out of chairs. I hope that it would be shut down. They were one of those that were written up in the paper. When they had those 20 places that they investigated about six months ago, it was on that list. For instance, they had the gal that was attending me worked in the kitchen, but she also had to clean my diarrhea, and that could be at a time she's working in the kitchen with food. It was horrible. I didn't like the way the long-term building was. The people were so poorly cared for. I guess the staff makes minimum wage, and I don't think they're well-trained. These places really have a lot of problems, and for somebody that would have a stroke and doesn't know better, you would be sunk in a place like that. They needed to be cleaned. I'm a very clean person and I felt like it was very mediocre. Think about this, diarrhea and the gal had to come from the kitchen. The food was pretty good. They had activities, but I never really did the activities. They had a few people that were really good, but for the most part left a lot to be desired. One night, about 11:00 p.m., I vomited, and I'm in the dark in the room. The gal that came on that was there for the night had moved the button, so I couldn't reach it. I thought that was done on purpose, so you leave them alone. I called my husband and he came over there. I was in the dark vomiting, and you could aspirate there very easily. I was laying in diarrhea one day for hours. They'd give you a number of different people. I called the head nurse, and she sent somebody in. They didn't really care. I know they had an ombudsman, but I wasn't sure to call them, and I didn't know if he was in on it. At night, they had parties in the front foyer. The TV or whatever it was they were playing was so loud with that canned laughter, and nobody cared. There were a couple of really nice RNs, but that's all. I didn't think it was very clean. I'm a very clean person, and I wouldn't have taken a shower in the shower in my room. The corners were filthy.

Kelly Jones

The place was clean staff was very friendly updated information each time my Fad fell I got a call . Didn’t like not getting a call from the Doctor that was seeing my Dad about his care . Not able to visit him due to COVID was awful on all of us but Thankful he didn’t get it and no one else that we know of there had it either. Yes I would us there devices again .