My mother was at this facility for one month and that’s all we could take. Food is terrible yes she lost weight. What finally broke the straw was they allowed her to run out of her heart medication and did not contact her emergency contacts. When she told us she wasn’t getting her medicine we took her from the facility. By that time it was very apparent that she was going into heart failure. We are very upset and dissatisfied with her care and hope that the other patients are not going thru this.
Willow Creek Macon
Offers Assisted Living
5 Reviews
Reviews of Willow Creek Macon
Assisted Living Reviews for Willow Creek Macon
October 08, 2020
I am a friend or relative of a current/past resident
June 18, 2020
I am a friend or relative of a current/past resident
My mother was in here, and was complaining of swelling in her leg. The staff would not allow her to see a doctor and told my father she was making it up. Hospital records show she has a fracture in her tibia that caused a blood clot, in addition to a sprain in her wrist. They're saying she does it herself, as she's trying to move her wheelchair from being half paralyzed from a stroke. She said someone pulled her wheelchair so hard she fell out of it. Regardless of how it happened, she should never have been in a place for it to happen. Their refusal to get her medical attention is criminal. Do not send your relatives here.
August 21, 2017
I visited this facility
Willow Creek Macon was very dark. The common area was very small, depressing, and dark. The room we saw was extremely small and without a private bathroom; you had to go down the hall for the bathroom. There was nothing about the place that we liked. Outside, it was not well maintained. The storage building was rusty and needed painting. It looked like you were going back in time because it had old furniture. I had a hard time finding somebody and even when I had an appointment, they said they didn't know anybody was coming. They didn't impress me.
September 30, 2016
I visited this facility
Willow Creek Macon seemed depressed ,and they didn't have a lot of staff. It concerned me that they didn't have a lot of people there on a Saturday. It's a nice area, and they were in the process of doing some remodeling and new management, but I just wasn't impressed.
Provider Response
I'm sorry you felt like it was depressing out there, on Saturdays we have 2 pca's on staff during the day and the state regulation is 1 per 15. There are 12 residents living there and on weekends a lot of them leave to visit with their families, that's most likely why it was quiet. During the week we have activities and exercise class. The ladies in Macon are a fun bunch that enjoy chatting with each other as well as with anyone who comes in to visit. Yes, we are undergoing a lot of changes in the facility at the moment and the residents and myself are looking forward to the end product. I would like to invite you to lunch during a week day so you could at the very least see how we are during the week.
January 14, 2014
I am a friend or relative of a resident
Willow creek is small, more personal and less of an institutional type feel. It's a house type setting with individual private rooms and they only have 20 to 23 residents. Everyone knows everybody and they accept Medicaid. The only issue we have and we're working on that right now is I don't think they have enough activities to keep the residents stimulated. It has a more homey feeling than others I've been in and the staff is very nice. I think my mom in law is comfortable there. They can improve by putting more safety measures like hand rails in the showers, more activities and food.
Costs for Willow Creek Macon
Services and Amenities of Willow Creek Macon
Costs
- All Inclusive Rent
- Entry Fee
- Assisted Living Starting At: $2150/month
Room and housing options
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
Dining options
- Dining Room Shared Meals
Features
- Garden And Patio
Cleaning services
- Housekeeping
- Laundry For Clothing
Health services
- Medication Management
Languages
- English
General
- Resident Capacity: 24
- Minimum Age: 50
- Pets: No Pets Allowed
Types of care
- Meal Preparation
Licenses
- State Licenses: 8247
About Willow Creek Macon
Here at Willow Creek, our philosophy is simple. The best way to care for people is to treat them like family. We believe in customer service. The residents and the family are our customers, and are always treated with respect. We believe in Southern Hospitality. Visitors are always welcomed warmly by our staff. We believe in independence. We like for our residents to do as much for themselves as possible but urge them not to hesitate to ask for help. If you or a family member is interested in our facility, we would love to meet you. We are conveniently located in Perry, Centerville and Macon.
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Willow Creek Macon 2738 Walden Road, Macon, GA 31216
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