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Gardens of Gainesville

3315 Thompson Bridge Road, Gainesville, GA 30506

(855) 638-0838 (Caring Family Advisor™)

4.0

(16 reviews)

Offers Assisted Living, Independent Living, Memory Care, and Continuing Care Communities

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Gardens of Gainesville

Gainesville, Georgia 30506


4.2

(16 reviews)


Bedroom Type

one bedroom apartment, two bedroom apartment, studio


Starting Price

$3,750/mo



Care Types

Assisted Living, Independent Living, Memory Care, Continuing Care Communities

View Community

Magnolia Senior Living Dawsonville

Dawsonville, Georgia 30534



Bedroom Type


Starting Price

$4,500/mo



Care Types

Memory Care, Assisted Living

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Reviews of Gardens of Gainesville in Gainesville, Georgia

4.0

(16 reviews)

  • Facility

    3.5

  • Staff

    4.3

  • Food

    2.7

  • Activities

    3.5

  • Value

    3.5

LauraM

1

October 3, 2024

I am a friend or relative of a current/past resident

Phone, internet, TV are all down constantly, and management doesn’t seem to care. This may not sound that important, but I can’t call my mother, and she can’t call me. She has dementia, and when we can’t talk, she starts to believe we’ve abandoned her or we’re hurt. Her inability to communicate with anyone is wreaking havoc on her mind and her heart. We contact the Gardens and Five Star Senior Living constantly about this, but they don’t fix the problem, and their responses indicate no sense of urgency. “We put in a help ticket” is not a good enough answer for why phones have been out for 18 days straight (and counting) this time around. She’s been there only three months, and she’s been unable to contact us 35 days so far — more than a third of her time there. And do they pro-rate the exorbitant monthly cost when this keeps happening? They do not. If they’re incapable of getting phones to work, what else in that building is on the verge of breaking? What will be the next problem they refuse to solve? The staff on the ground is wonderful, and I feel sorry for them, because they have to work for a management team that really doesn’t seem to care at all.

Provider Response

I am the Executive Director and want to thank you again for your feedback and for speaking with me directly about this situation. We understand how critical it is for families to stay connected. Unfortunately, recent severe weather has caused several phone and internet service disruptions. We’ve been working closely with technicians to resolve the specific issue impacting your mother’s line and will continue to push to make sure it is fully resolved. To ensure continued communication during this time, we provided a temporary solution with an additional phone for your mother. We had hoped that would bridge the gap and I appreciate your patience as we’ve worked through issues related to making sure the phone is always available for her use. I’m so sorry for the frustration these issues have caused and want to assure you that resolving this remains a top priority for our team. I will keep you updated on the status of this, and in the meantime please feel free to reach out to me directly at any time if you have further concerns. Regards, Anthony.

Penny

4

November 8, 2023

I am a friend or relative of a current/past resident

So, far we have been very pleased with Gardens of Gainesville. They are very attentive to the residents. They have great activities for them that keep them moving. They have pet therapy. My dad is in the memory care and he is on a routine compared to the last one he was at where he had none of that. This is a great change. I have not eaten the food but I have been there with my dad while he's been eating. They give him plenty. There are three meals a day and they also give him two snacks a day. The food looks amazing and he eats every bite. He loves it. The facilities are very clean. They are always either sweeping or mopping. There's always someone on the floor, even if it's doing laundry or anything like that. It's good value for what you're getting. Yes, it's a little more expensive than others, but in our experience, you're technically going to get what you pay for and this facility has been wonderful.

Provider Response

Penny, it was wonderful to read that you've been very happy with your experience at the Gardens of Gainesville. We're glad to hear that your dad loves the food, that the breadth of activities offered is keeping him very active, and that the cleanliness has impressed you. Thank you very much for sharing this feedback.

C.J.

1

April 18, 2023

I am a friend or relative of a current/past resident

My mom is at the Gardens of Gainesville. They are unable to keep an executive director or administration position. My mom's been there for less than a year, and they've had four different directors already. There's very poor communication between the staff. They always have to have temporary help come in because they don't have enough employees. My mother says the food is terrible. They're just incompetent. It's very disappointing to have to work with them. They are very lacking in activities. They do the same thing all the time, like trivial pursuit and bingo. They always have televisions on everywhere in the common areas. The actual aides that are taking care of my mother are wonderful.

NJ

5

August 22, 2017

I am a friend or relative of a current/past resident

Gardens of Gainesville is very clean and very well taken care of. The caregivers are very friendly and they are kind to the residents. I noticed the first time I visited how calmly they talk to their residents. Mom is already playing games because of the encouragement of the caregivers. The food is wonderful, and the place is well laid out. The activities director is engaging and she encourages my mom to participate. Tiffany was very helpful and the other staff members were very good. They answered all of our questions and were very friendly.

Denise121738950

3

March 16, 2016

I visited this facility

Dogwood Forest was nice, clean, and beautiful. They were really nice, but it didn’t fit with my dad because he felt it was too snooty, and it did not have a family atmosphere. It felt more like, "This is your home, and that’s where you’re going to stay.” They didn’t say it that way, but that was the feeling we got. They need to have more residents visible for when people come to visit. I didn't see any residents at all. It looked empty, but I know it's not because I know a lot of people whose family is over there. It was just barren and not a warm, inviting atmosphere. They were clean, but they weren’t warm.

Denise121738950

3

March 16, 2016

I visited this facility

The hallways at Holbrook were dark. The rooms were very nice, but there weren't any residents or people to talk to. The outside was beautiful, but the inside needed to be brighter. To me it was dark and needed more natural light. The doors were glass, but other than that there’s nothing else made of glass. We saw an occupied room, but the resident was not there; I thought it was unusual that they didn’t show us a room that was available. We just didn’t feel welcome there.

Visitor 100050

4

February 29, 2016

I visited this facility

We’d been to The Holbrook of Lake Lanier a couple of times and she likes it. It’s not as fancy but it’s close to my house and they have a pool; it’s close to hospitals so it’s probably what she would decide to go with when she decides.

Paula115871850

5

November 16, 2015

I visited this facility

Dogwood Forest of Gainesville was very nice, fancy, professional, and organized. It seemed to have tons of activities going on. It was pricey but very nice. They did not have a room to show me, and to me, it's important to be able to see a room. That’s the only drawback I had. Also, it was out of my way, 30 minutes from where I work. Nevertheless, the people were very nice and explained everything. It was a very nice facility. It just wasn’t what I was personally looking for, but I would recommend it to anyone.

Julie106551250

5

May 30, 2015

I am a friend or relative of a resident

Dogwood Forest is probably the favorite of all the places that I visited. I find the staff to be very friendly and very caring. They were one of the only communities that took the time to introduce me to some of the residents, which gave me a feel for the place. I was looking for my father, and they actually have a decent male versus female ratio. It is a beautiful facility and fairly new. The rooms were of the large type compared to some of the other places that I have visited. My dad is diabetic, so in evaluating their menu, they have a good variety so that is a positive for me. In a lot of the places that I have looked, the menus were extremely simple carb heavy, which is not a good idea for a diabetic. The dining room setup is comparable to most everywhere else I visited. It was clean and attractive. It was easily accessible by wheelchair. My father is in a wheelchair from time to time depending on pain level. They do regular outings to restaurants and grocery stores. I kind of understand why they do it, but their care charge system was a little bit more complex compared to some of the others. Theirs was a point based system which is perhaps more relevant because you are only paying for exactly what you need, but it was kind of complex and hard to plan for exactly what the cost might be down the road. They do have a cap on it. One thing that was important to us in looking is they were licensed as an assisted living and not just a personal care home which meant that he will be able to stay there through a much higher level of care.

Bruce W.

5

April 27, 2015

I am a friend or relative of resident

My mother-in-law was a resident of the memory care area-Inspirations. The staff was very helpful and kind. My mother in-law received excellent care all the way through end of life. We are most appreciative.

Provider Response

Thank you Bruce for your kind words. We're glad we were able to serve your mother-in-law and your family.Thank you for taking the time to review us.

Mabel1

5

June 30, 2014

I visited this facility

The Holbrook was good. The staff and rooms were excellent. We saw the one-bedroom and the studio. One person could be in the studio, and I guess two people could be in the one-bedroom. They had game rooms. They had crafts. They had people come and entertain.

Fredirick

4

May 20, 2014

I visited this facility

I visited The Holbrook, and the staff are very pleasant. They are very, very nice, personable, and accommodating people. They are also very helpful and answered all my questions. They gave me a tour of the facility, and I think I had lunch there, and it was very good. The chef came down and sat down with me for lunch, and we had a nice conversation. They do have a whole series of recreational activities. The facility itself is very clean and neat, and it offered very nice amenities. I would definitely recommend this to anyone who needs this facility.

Caring80050850

5

February 28, 2014

I am a friend or relative of a resident

Dad chose Holbrook himself. And the only main reason was because it had a full kitchen and a washer and dryer unit in the apartment. That was the determining factor. Tiffany, I think was the director. She was wonderful and very informative. They gave us a tour and they were very patient with all our questions. It's very clean and well-organized. The rooms were small, but nice. They do give free Continental breakfast that's not included in their monthly fee. The lunch in my opinion leaves a lot to be desired. It is like a little bistro. It's just soup and sandwiches or salads. There's not a lot of variety, and there are only two meals included in the amenities as opposed to three meals like other facilities, which I was impressed with. It seems like their lunch menu should be a little bit more variety. They have different games. The bus takes them to different places like Goodwill store. They have a nice workout room, a happy hour where they can all gather and get to know each other, and special events like at Christmas time. They have indoor pool as well. It is a very nice and clean facility. They're very accommodating. It's everything they promised and it seemed to be top notched.

Jennifer28

5

December 30, 2013

I visited this facility

I heard The Hollbrook from a friend. What l like about the facility is that it's an active community. It wasn’t people just sitting in wheelchairs. They have a very nice party room and a piano bar. It's just a superb facility. They have a café – it's just like a fine hotel. They have courtyard with a fountain. They have different kinds of rooms. They have a one bedroom and they also have a full kitchenette although they are very small, but they also have a full kitchen, a separate bedroom, and a balcony. They have a washer and dryer in the room. The staff were excellent.

Caring67086650

5

December 24, 2013

I am a friend or relative of a resident

I'm pleased with everything at Dogwood Forest. The staff, the accommodation, the food, the services, they're all good. It is a dog-friendly facility, which is very nice. The rooms are just beautiful and they look like a brand new apartment with a little balcony/patio thing. They have good appliances and good space. They're all good, nothing bad. It looks like they also have a nice schedule of activities as far as I know, and they're also good.

Concerned Social Worker

4

August 5, 2011

I visited this facility

This facility is very nice, but it's located on the main road"”which is very busy, and can be rather noisy next to the four-lane highway. Dogwood Forest looks like a brick two story house, and is made to look like a home environment inside, with fireplaces and other nice touches. The look and feel is not at all institutionalized, and the whole place is very well maintained. There is a friendly receptionist who greets visitors at once. It is small, with about 36 regular assisted living rooms and about a dozen memory care units. Inside the assisted living portion, there are several different sitting areas equipped with recliners. The dining tables feature family style eating"”offering residents several choices daily. Offsite activities are offered"”including fishing trips, movies, and shopping. The memory care is in a secured unit. Residents there have no meal choices, but do have snacks and offer good hydration throughout the day. The set-up here is open"”with a main big area, where residents do activities during the day. The activities offered are a drawback; there's a bit of music therapy, but nothing too creative; it's an area that could be improved. The staff is very friendly and very well trained. The nurse is smart and on her game, with a good knowledge of every resident's condition. The staff is very hands on, not condescending. I never saw a resident there who was not happy "” although the staff is rather cliquish with one another. The cost is based on needs and varies accordingly.

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Costs for Gardens of Gainesville in Gainesville, Georgia

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,750

Starting Price

Services and Amenities of Gardens of Gainesville in Gainesville, Georgia

Aquatic Amenities

  • Swimming Pool

Fitness & Wellness Programs

  • Fitness & wellness facilities/equipment
  • Salon Services

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services

Outside Amenities

  • Garden

Pets

  • Pets
  • No Cats
  • No Small Dogs
  • No Large Dogs

Kitchen Types

  • Kitchenette

Financing & Payment Options

  • Rent And Care Fees

Diet & Nutrition

  • Low Salt

Games Hobbies & Recreation

  • Facilitated Field Trips/Outings

Languages

  • English spoken

Parking Options

  • Parking Lot

Therapies

  • Physical Therapy/Rehabilitation

Resident Information

  • Offers Respite Care

Dining

  • Communal Dining

Health Services

  • Medication Reminders

On-Site Services

  • Religious Services

Personal Care

  • Meal Preparation

Transportation & Shopping

  • General Transportation Services

Room Amenities

  • Kitchen Appliances In Unit

Additional Amenity Information

  • State Licenses: PCH008613

About Gardens of Gainesville in Gainesville, Georgia

Gardens of Gainesville offers compassionate senior care in Gainesville, GA. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at Gardens of Gainesville shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Gainesville, GA.

Our community features:

  • Independent, Assisted and Memory Care neighborhoods- easily accessed on the same campus.
  • Aging-in-place options
  • In-Door Salt Water Pool
  • Fitness Center
  • Theatre
  • Gardens and Courtyards
  • Exceptional Dining options
  • Specialized programming for residents with cognitive impairment
  • Purposeful wellness programs
  • Expertise in dementia
  • Caring and optimistic team
  • Partnerships with medical resources - including hospice
  • And much more!

To learn more about this provider’s license and review other available state reports, please visit:
Georgia Healthcare Facility Regulation - Find a Facility

Map of Gardens of Gainesville

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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