PruittHealth - Covington

SavWages

The incompetence is truly unmatched at this facility. They are terrible. They allow patients to sit in their own urine for hours. They hardly pay attention to the residence that truly need care, and they are lazy beyond belief. My family member was at their facility for 20 days, and after they were discharged the "care team" provided no at home care instructions for their continued care. They do the absolute bare minimum and then complain when they are asked to get the patients fresh water. The facility smells of urine and mold, and I'm not sure if it's the age of the building or the fact that they do not clean it. I would not recommend this place for anyone that wants their family to get better.

gcn editor

Friend in center. Have tried calling for days. Friend has severe sore throat.. No treatment. Also wanted to message physical therapist. What a joke

sheba94

This facility isn't called Covington Manor any longer. It is PruittHealth-Covington. The staff are kind, but they are understaffed and don't have much time to pay too much attention to each resident. The place is often chaotic and a little smelly. It is an older facility that doesn't have cable in each room and doesn't have wifi that works, and the rooms are small and painted cinder block. Could definitely use an extensive facelift. The food is good, and the dietician is aware of what each resident needs.

Karen48

The facility itself is very clean and there was no smell. The staff was very helpful and very caring. It was more of a nursing home, but it was not quite the level that we were looking for at this time.

caringlady1

Wow! How pleased was I to notice, as I pulled up, that this faiclity has won an award presented by the state, for exceptionally great caregiving service. As I entered the facility it didn't smell like a sickness it had a great aroma and the plants were well kept. The clients greeted me as I walked in to find the director. They appeared to be happy and treated each other like family. Calling one another by name. I was there during breakfast and the meal looked nutritious and healthy. The portions were enough to fill the spot. My grandmother would love the attention here, as well as the beaty and clenaliness of the facility. Great staff.