Concordia Village of Tampa

My dad was a resident of Concordia Village. The best thing about this community is its location to area hospitals. It's three blocks away from a large hospital, so transporting my dad if he needs hospital care is right down the street. He's seconds away from an emergency room, should he need it. The word of caution I have for any family considering Concordia Village Tampa is the population level. They have a high number of patients and staff, which has a high amount of turnover. During these pandemic times, it has made visiting my dad nearly impossible. He can't have any visitors, and they have been quarantined multiple times. He contracted Covid 19 in the nursing care facility by a staff member, and he had been transported to another hospital, not down the street, but clear across town. I was not satisfied with their level of care and communication. It had been over a year since I was able to see him. Had they been a smaller community with the smaller staff, I think the COVID would be more contained or isolated and be a rare incident. My dad was in the rehab building, but he was a long-term care patient. He had access to the assisted living shower of residents. He was in the rehab building, but he was not a rehab patient. He was a long-term full care patient. They do have all the amenities, and it's a beautiful campus. It needs to be updated, and they did do an interior update, but the campus itself needs to be updated. When I went to pick up my dad's possessions, they had his wallet in the lockbox, but they didn't provide a key to me. They specifically told me he was sent to the hospital with the keys to his lockbox around his neck, which was not the case. They were actually in one of the bags they had put his laundry in with some other items. Has he not been able to speak, I would never have known where the keys to his lockbox were. That means they lied. They lied and said where they were just to get me out the door, and I don't appreciate that. If you don't know something, don't make it up. My dad has some dementia, so he doesn't always talk about reality. So I don't know what has transpired over the last few years there. I did try their food and it was fair. It was nothing to write home about, but it was not bad. The place is overpriced. The protocols were fine. It's just the volume of staff they have. The staff that is coming and going to and from work are the ones that have contracted it and given it to the patients. It's not the visitors, it's the staff. I would get updated weekly from them letting me know that so many staff members are under quarantine. The campus is outdated. The location is good, but the volume of staff and the volume of patients is so high that during the Covid pandemic, it's been too risky and detrimental to my dad's health, which is counterproductive. You would think that a nursing facility would be the safest place on Earth, but it's exactly the opposite. Just because there are so many staff members like a hospital, but they're not observing the same discipline and safety practices that a hospital does. They are much more casual, and it is similar to going to the mall. The employees there really are not health care focused; it's a job for them.

My mother did rehab at Concordia Village of Tampa. It had a great physical therapy team, but the rest of it was not up to par. It's not super clean, and it smelled urine in the air. I was very happy with the therapy department because they were very good. They give them a balanced meal, but they forgot to feed her one day. Her room was too small. It had no TV, just two beds in the room, and a shared bathroom. They would not come to pick you up for activities; you have to be mobile. They've got Wii Fit in the morning, Bingo, church, and exercise. The facility was bad, but the physical therapy department was excellent. They're understaffed because of the amount of people they need to take care of.

St. Joseph's John Knox Village looked like a very good facility. Everything was positive, but I didn't care for the location due to traffic reasons. They have the most complete recreational things for the residents that I saw. The apartments were adequate in size and they were clean. The menu looked good. The person who took me on a tour of the place did a good job.

I had a good visit at St. Joseph's John Knox Village, it was a nice place. The apartments were not furnished and you have to bring your own furniture, but it was nice and roomy. However, I was looking to rent and not a buy an apartment. The people who live there were very friendly, cordial, and the place was very clean.