Vintage Care Senior Living is a nice facility. I'm not real pleased with some of the management that's here now. We've been locked down for six months now and all of us here on the assisted living side have some level of depression and they don't act like they give a damn whether we have it or not. They talk about they're a very compassionate organization, but no one has ever asked me how I'm doing and I've struggled the last two months with massive depression. You can imagine being locked down. I haven't seen my family in six months, and they could care less. All the management who's in place here now cares about is getting our check every month. I'm very unpleased. In fact, I'm gonna call corporate and I'm gonna file a formal complaint. The managers they have here before were very compassionate people, but the lady that's the manager now could care less. They have exercise classes. As far as the facility, I don't have any complaints about it. I'm not real happy with the management here and there's a whole bunch of people that's not happy with the management. The food is not great, at best it's marginal. I've lost 30 pounds in the last two months. They load you up with a lot of noodles and rice and potatoes because they're cheap. As far as giving you nutritionally-based diets, it isn't there. They need to show more concern for the people that's in here.
Provider Response
"Your concerns are extremely important to us, and we are sorry to hear that your experience with us was not a positive one. Our goal is to always treat others the way we would like to be treated. We would like to have an opportunity to speak with you about this. Please call our Customer Service line."
