The Glades at ChampionsGate

Barbara92750

I toured here once and was planning to put down a deposit. The second time around my experience was very different. The original sales girl who was lovely was no longer there. I didn't feel the same warmth from the older woman that took me around the second time. It felt like a high pressure timeshare pitch. As I waited in the lobby, lunch was taking place amid vocal complaints about the food & service. I ate here during the first trip but those complaints are concerning. As I sat there, a resident told me that most of their neighbors hate living there, and went through a litany of problems with the place from pests to pricing and said they've had many residents move out in the last few months. The pool is nice but they don't heat it modt days. Then the head nurse didn't answer my daughter's calls. I gave all of this a lot of thought and decided not to choose the Glades.

Alan

The Glades at ChampionsGate was very good. We thought it was perfect for us. Everything we needed was there. The problem is, it's a bit expensive, but all these places are. Two meals a day are included in that, plus TV and internet. The staff was good. They answered all our questions and took us to several rooms to look at and around the site itself like the pool area. They just gave us a complete tour. They also have meeting rooms where residents can get together and play cards and things like that, as well as several dining rooms.

Dee L

My husband and I moved into what is now The Glades in Championsgate in January 2021. We made the decision to sell our house and to look for an easier lifestyle. We wanted an apartment that meets our needs (2 bdrm, 2 bath, and a balcony). We were fortunate to find just want we wanted, AND, fortunate to live in a mostly inclusive place. This place is unbeatable - the care, the cleanliness, the staff, 3 meals daily, and best of all, happy residents who become family. We feel fortunate to live out our years here and welcome anyone looking for either assisted or independent living to come by and take a look! You will be pleased.

Robert

The Glades at ChampionsGate was tired and old. We were shown a room that was dirty. I was pretty disappointed with that. The lobby looked good though. The restaurant area looked good as well and the people who gave me a tour were very nice, but when we walked around and got into the hallways, it was dated. The rooms were very small. The activity room and therapy room had a musty smell. The pool looked OK.

Gloria

I'm going back to Merrill Gardens at ChampionsGate tomorrow. It's a beautiful place. Everybody there really cared. I had therapy there. They were all wonderful and just everybody was friendly and nice. The food was delicious. I couldn't say anything bad about Merrill Gardens. I have a little dog, so now we're going to be on the bottom floor, and I will have a gated screen, a little tiny lanai, and French doors, and he gets to run out on the court without a leash because it's all fenced. The pool is right across.

Dottie

I found Merrill Gardens at ChampionsGate. It was reasonable and in my price range. I'm moving there in December. I toured it. I saw my room. I'm very happy and excited about it. It was excellent. They showed me from the dining room, to the bedroom, and the bathroom. I saw what would be my apartment. They showed me all the facilities. They also have a swimming pool where I can exercise. They have on-site physical therapy if the doctor wanted to order that. They just seemed to fit everything that I needed, and they were wonderful. The lady, Heidi, was just amazing. She was very nice to talk to and very informative. I was very pleased with everything from Merrill Gardens. I can take my scooter and go on the crosswalks. I can go right across the street to Publix or I can use my scooter and get down if I want to have breakfast or a lunch out. My scooter will take me, and I can go do that. The swimming pool was important because that way I can walk. I use a walker, but in the pool, I don't need anything. I can walk by myself and I love doing that. It helped me decide too. I think it has all the facilities I need, and I was very pleased with what I saw. They were very friendly and very nice. They took my temperature when I got there. I wore my mask all the way around. The residents don't have to, but I did being an outsider (which is fine with me). They even showed me where my mailbox would be, and I thought that was neat. They showed me the dining room and showed me the menu. I used the restroom. It was nice and clean, well taken care of. Everyone was very nice and it was a thorough tour and I enjoyed it. I didn't get to have a meal or anything like that. I saw people in the dining room because we were there over lunch. But I saw the menu and it had a great variety and I would be happy with the food on the menu, what you can get, and what I saw. We were sitting next to the dining room and the portions looked too big to eat, but they looked very nice. I think it's going to be fine. I'm going to be on the first floor, I have two big windows that look out in the courtyard. I can have a small pet if I want it. They have a picnic area outside, they have a swimming pool. It just seems like they have everything you'd be looking for. They have a nice courtyard with chairs that you could sit out there and read a book or do things like that. I love to do puzzles. I'm bringing puzzles, I told them I would donate some of them so that other residents will have new puzzles to do. So I am very happy with my decision, I think I've made the right decision.