The Legacy at Boca Raton Rehabilitation and Nursing Center

Linda

My mother moved into Regents Park of Boca Raton. She is happy. She likes the food and the people. They are very protective with the COVID and everything. They have people that speak Spanish there, so that helps. She mentioned that, "Before I have to ask for anything, they're here already." So she is getting good care, which is good. They have a man there that plays piano for entertainment. Everyone is really good and friendly. They give you the menu for the week, and you can choose whatever food you want. If we were not there, they sit with her and ask her what she would like to eat. We feel really comfortable because she's very fussy, so if she's happy, then it's good. The outside area, she feels it's pretty. There is like a little water fountain.

Holly Susan

Never send your loved one here ever. They ignore patients who are bedridden and let them lay in dirty diapers for hours. They ignore call bells. My mother was a resident there. She is no longer alive to speak for herself. Once the administration leaves for the day no one ever answers the phone. I could go on and on. There are places that really care and take good care of your loved ones this is not the place

Your biggest fan

My 95 year old mom has been at Regent's Park for the past 18 months. My sister and I visit her, since Covid, the allotted 4X per week. Pre-Covid, we were there every day to join her for lunch. I have been very, very happy w/the care that the Aides and the Nursing Staff have provided for mom. While we hired a companion for weekdays, the employees have always been willing to help whenever they can. I also appreciate that Gilda, the Administrator for the skilled nursing facility, is calling us every week to give us a Covid update. The past few weeks have been 100% negative for the virus for residents/employees alike. They have been VERY rigid about following all of the protocols to keep everyone safe. We all hear such awful things about "homes" (you know, the places we promise our parents that we will never put them) but Regent's Park has been a very positive (as in "good") experience for her as well as for the family. Thank you, staff!!!

stateofficial

The place has an odor. The staff could care less about being helpful. Getting someone on the phone then answering my questions were an issue as they spoke such poor english. My fathers stuff (hundreds of dollars worth is missing). My fathers roommate slept with the televison on all night it made sleep impossible. Food that is supposed to be hot is delivered cold...because again the staff doesnt care. They are on Carribean mental time....on time is any time in the next 6 hours. The place is shabby and run down. If you love your friends or family members dont bother sending them here. So disgusted.

eugenec

Maggie and Hope and all of the nurses who took care of me were wonderful, caring, and concerned. They never made me feel like I was asking too much of them. Berne’s, Bill and all he PT/OT were great to work with and had me walking again after a broken shoulder and pelvic bone. Claudette was the best of the aides—the daytime aides are all helpful. The problem is with the overnight aides, some of whom act like they don’t want to be there and are doing you a favor by answering your call. Thanks to everyone.

epicjack

Avoid!! Very shabby and with only a few exceptions, very poor and unhelpful staff. Communication with some of them almost impossible. Response times to requests for assistance ridiculous. Therapy frequently cancelled. Very little compassion from most staff...(there are some exceptions). Do not put your relatives in here!!

heathkits

I spent about 3 months in this facility with a shattered knee joint. Never did I encounter anyone who was not caring, pleasant and competent. I had serious complications following knee surgery and they brought me back from being in serious pain, and unable to even sit up on a gurney - to walking bipedal with a wheeled walker at discharge. After discharge, and subsequent home care and out-patient care - I am now walking normally and healthy. The facility is Kosher as are the meals - but they were nutritious and tasted quite well to a non-kosher individual. Overall, I would equate it to a cruise, without the ship; they will give you as much as you can eat and I actually gained weight along with considerable strength through daily physical and occupational therapy. I learned something about another culture, and thoroughly enjoyed the recovery experience. Visitors were allowed to bring me pizza and cheeseburgers - they just aren't served. It is not an acute facility, but my healing process needed a less strenuous recovery anyway. I received 2-3 hours of therapy each day, including Saturday and Sunday to the limits of my safe endurance. One of the better features is that they assigned me one individual, who worked with me primarily, except on his 2 days off per week. Robert and Bernie were big men, capable of catching me if I fell, and they saved me every time I faltered. Even the aide, who bathed me when I was immobilized, was there to save me one time when I slipped in the shower. Further, I would emphasize that the Occupational Therapy” is a key part of successful recovery. The strength training accelerates one’s metabolism and the healing process. My devoted wife was with me constantly following my accident and the staff did everything possible to accommodate and enable her. Negatives: 1. The facility is in a cellphone black hole - but that is AT&T's fault. Cellphones only work in certain spots. Find another carrier. 2. On Saturday, all the food is cooked the day before (Kosher rules) and breakfast especially is basically cold and spartan. 3. One additional problem is not with the facility - but with some of the other patients, who treated the aides and nurses as if they were servants. It was hard to watch and hear. My advice to anyone who enters any Rehab center is that politeness will go a long way. You need those who assist your recovery. Learn people’s names, learn to say "please" and "thank you". Fill out the forms for exemplary employee performance. Don't assume that you're better than those who are rehabilitating you. Also – go back when you are well and personally thank the people who saved your life – I did!

annab43

This facility is really well done. I've been looking for places for my mom and this is definitely our top! She also thinks it's great and thinks she'll be excited to join the community which makes me so happy! It's really beautiful here and I might actually be a little jealous that my mom gets to live here and not me lol

Mike212

This place is beautiful, clean, and full of smiling and friendly faces!

ellabella66

This is by far one of the best facilities I’ve looked at considering where to move my mother into. I think she would be really happy here as it looks beautiful and she seems like she would be well taken care of here

babsnj326

My mother was admitted to the rehab facility after a stroke. She stayed for almost three months. The therapists were great. She seemed to be getting better. Then we were told she needed long term care. Very poor care. In the beginning she was cared for but then left in bed all day. She developed pneumonia from aspirating,She was taken to the hospital where we were told her sugar was o, hemoglobin 7, severe uti and bed sore.She is now in hospice care. Very upset with her medical care. Staff was not paying attention to her needs.he was always crying come home.

Lynn Newton

If you care at all about your family member, this is not the place for them. The aesthetics begins and ends in their main lobby. The rooms are drab and barely clean, the staff is inattentive (taking hours to respond to a bedridden patient) My husband was recovering from back surgery, with his attending surgeon stating no physical therapy beyond walking with a walker until his next office visit). My husband was bedridden as he was not allowed a walker until the attending resident doctor examined him for final admittance - which took 2 full days. He was not provided a urinal for use until then either. He could not get up on his own to walk to the bathroom without aid of that walker. When they finally got him into the bathroom, after hours of ringing his bell, they left him on the toilet for 2 full hours, even though he pulled the cord to say he was done, he could hear them talking right outside his room in the hallway as they continued to laugh and converse totally ignoring his attempt to reach them. The food was barely edible, the staff was inattentive. We personally discharged him on the 3rd days as we feared his successful surgery would be compromised due to their lack of care. We brought him home and began his home care with the aid of home health aids. They were wonderful, attentive, professional, caring. What a contrast from the horrendous nightmare experienced at Regents Park of Boca Raton.

karina dunn

my father is doing really well here at this facility . it very much peace of mind

fonz19

My Mom was admitted about 7:00 PM Dec 2nd. By early Saturday morning she was almost dead as a result of neglect and negligence . The night staff just did not care and left her in her own urine and then failed to adjust her oxygen. My mom begged them to call 911 after her heat rate sky rocketed (atrial fib). The eventually did and she ended up in an ICU. Don't believe the promises from the sales staff.

Can not believe how bad

This place is horrible...the staff is incompetent...my Mom was having seizures and the head nurse said it was nothing...she just needed rest...They would have killed her if we didn't take her to the hospital. They took up to an hour to answer the call button...and threw her around like a sack of potatoes...Keep your loved ones out of here!

GHo

I can’t begin to tell you what a great experience it has been for our family to have an association with Regents Park. From the moment my mother has been there, I have been able to see the caring and attentive nurses as they tend to the needs of all the patients. The administrative staff is available and always ready to provide any info we may need when questions arise. The facility itself is first class; clean, pleasant atmosphere to be around when we visit. Many great amenities for the residents. Fun activities. Most of all, not only can our mother, but we, can rest confident that she is getting everything she needs and is receiving quality care; physically, mentally, spiritually and socially as well. We’ve been fortunate to meet some of the residents who enjoy their life there We thank God for Regents Park and the role that it will play in a personal, caring, quality of life for our dear mother.

Bessie C.

The quality of services I received was very efficient in helping patients. The facility was very beautiful and well-kept. The food was very good. Everyone was helpful and friendly.

Phyllis49

My stay with Regents Park has been excellent! I have been here for two years now. The environment is definitely home-like. I have my own big apartment with a great lounge. The food here is great. The staff are very nice and friendly.

Caring117497750

They provide excellent therapy. However, I feel that sometimes they don't respond right away to call button.

Zipporah Dvash

Dignity, skill and compassion...that's the care my dear mother received at Regents Park Boca Raton. The staff is attentive and professional. They always involved the family in the her care. Everyone knew her name. When your loved one needs skilled nursing care, this is the place to go. I recommend them very highly.

Irmine Micourt

I am a private aide and my patient stayed with Regent Park. She was quite difficult and everyone has patience with her. I would recommend this place. The quality of care is great. The staff is caring and patient. The place is clean. Everyone was great!

Caring116721850

My mom has dementia and she came to Regents because she broke her hip. She was very confused at first and the staff was so caring and so attentive that she adjusted beautifully and didn't want to leave! Thank you everyone for the caring and kindness you all showed to my mom!

Caring116658450

This place is friendly. I find it very comfortable. I have a very nice room and a roommate. I do games and reading. I just came from a cooking class and we made pizza bread. It was very good. The staff has very good rapport to the residents.

sweatpeas

The administrator (Gilda), case managers, director of nursing love to promise you the world and its the biggest sales pitch I ever heard. The nurses in this building shouldn't have licenses to work because they don't care, but they sure no how to "work the system; if they think your going to go to administration and complain they run their first to cover the behind". My dad was their with a L total hip replacement and he has high blood pressure. Never, ever once did a nurse ever put a stethoscope on his chest to listen to his heart or lungs. they gave him meds that were the patients in the bed next to him. he went out to the orthopedics for a follow up appointment and they forgot to send him with his packet of info so it had to be rescheduled. He got a DVT and the issues is I had to identify it NOT the nurses because they never assess the patients. The only thing the nurses do in this building is pass out pills, that is it'! and if you ask them what the pill is for, they don't no! you can get a robot for that. The aides are so rude and walk around with attitudes. Its one thing after the other and all you'll hear is excuses, excuses, excuses. All the administrator does is protect her nurses. Their sweet as pie to get you in the building. If you have any sort of heart condition do not go here the food is ssooooooo salty your blood pressure will be very elevated. Its sad because when your family is away from home its stressful for the whole family. Regents park has lost their compassion, the patients are just a body to fill a bed to them. I'm not trying to be mean, just upfront so someone else will thing twice. Just because a place looks nice isn't everything. There are plenty of other rehabs in Boca trust me try 1 of them.

DNoto

I took my mother out of here after 2 days! My mother had surgery in Boston, then I brought her back down for rehab. They literally fill the therapy room with patients, with a ratio of 15 to 1 therapist. They sit around and wait their turn, so instead of 3 hours of therapy it's only 20 minutes. The most troubling to me though was that my mother had a drug resistant infection MRSA, and they had no protocol to protect the other patients.

valmontvalmont,msw

Right next door is an elementary school and after speaking to some residents the students at times come over and spend time with the residents. The facility is very nice and the layout is not so bad. There are a few activities throughout the day for the residents and ice cream socials are very popular. Nurses are available as residents need but, as in most nursing homes, if you want the best care, you need a private aid. The best part of this visit was the residents saying hello as people walked into the main lobby.

myboocla

My father was admitted into Regent's Park after a major surgery. When we went to our tour of the rehab facility, we were impressed at the appearance and the grounds. The rehab director Eddie reassured us that my father would be taken care of, even after he was told of the complications that my father had and our concerns for his care. We were told that the facility housed skilled professionals that would be more than able to handle my father's care fully. Almost immediately, my father grew depressed, was agitated and left to deal with his pain, awaiting help and medication from the nurses and nurses aides, while family members were present. We were informed that my father grew restless at night, was attempting to get out of bed and suffered several falls. My mother was continually called and complained to about my father's nighttime behavior. The calls increased to demands that my mother hire a sitter to stay with my father from 6:00 p.m. through 6:00 a.m., at my mothers expense. The care that we were originally promised was not what we received, the compassion for my father was lacking. I would not recommend this facility to anyone. Do not be fooled by the promises of care that your loved one will receive.