Provider Response
Hi Sandra! We are so glad you had a great experience with Jackie! We love that she is a part of the Atrium at Boca Raton family. We will pass on your kind words!
January 07, 2019
Provider Response
Hi Sandra! We are so glad you had a great experience with Jackie! We love that she is a part of the Atrium at Boca Raton family. We will pass on your kind words!
April 11, 2018
May 06, 2017
Provider Response
Thank you for taking the time to write a review; we appreciate your feedback and are so pleased that you enjoyed your visit with us!
November 09, 2016
Provider Response
Thank you for taking time to visit The Atrium and provide us with your feedback. Our team was disappointed to learn you had such a negative experience with some of our apartments, as we are committed to top-of-the-line care and service. We would appreciate the opportunity to learn more about your visit and where you feel we can improve, and invite you to reach out to our team directly at our community number. Thank you again for your time, and we look forward to hearing from you.
October 05, 2016
Provider Response
Thank you for posting your feedback. We were disappointed to learn you did not have a positive experience with us, and would appreciate the opportunity to learn what we can do to become a five-star experience. If you have any additional input, please reach out to our Executive Director, Sandy, at our community phone line. Thanks again for your time.
December 30, 2015
December 28, 2015
November 17, 2015
October 27, 2015
July 02, 2015
Provider Response
The Atrium at Boca Raton is disappointed to learn that you did not have a better experience during your visit to our community. It is our priority to deliver the best quality services and care for our residents. Please contact myself, Shawna Johnson, Executive Director at 561-750-7555 to share more information on how we can better meet your expectations going forward.
June 28, 2015
June 09, 2015
Provider Response
The Atrium is disappointed to learn that your loved one did not have a better experience. It is our priority to deliver the best quality services and care for our residents. Please contact Shawna Johnson, Executive Director at 561-750-7555 to share more information on where we failed to deliver or meet your expectations and how we can improve going forward.
May 03, 2015
Provider Response
Making our residents feel happy is one of our primary goals at Atrium Village. Each day, we work tirelessly to ensure that every aspect of our experience is positive and fulfilling. I am so glad to learn that your family member was happy here and liked our dining experience. Over the past year, we have expanded our menu selections and instituted new levels of service; we are so glad to hear that your loved one recognized these changes. There have been some management changes in our community, but during my first few months leading this community, I have found our department heads and staff to be incredibly capable and caring. I am confident with such a great team in place in the community and supportive corporate leadership group behind me. I am looking forward to providing a focused vision to this community for many years to come.
Thanks, Reuben Rosenfeld, Executive Director
April 20, 2015
November 14, 2014
August 29, 2014
August 08, 2014
June 17, 2014
October 05, 2013
August 30, 2012
August 21, 2012
March 01, 2012
The Atrium at Boca Raton is a senior living provider in Boca Raton, Florida that offers residents Assisted Living and Memory Care. Contact The Atrium at Boca Raton for more details on services and rates.
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