Sheltering Arms Retirement Residence

Sheltering Arms just didn’t have the best levels of services. It wasn’t quite on the level of assisted living, and that’s why it just wasn’t working for my mother anymore. I can say that it was a good place; she just needed more services. When she first went there almost four years ago, it was fine for her, but by the time she left, it just wasn’t enough for her. It was a good facility. They’re very clean; it’s just not for her at this point. They don’t do that much for people. The staff and I talked about that, and they were the ones who told me I would either have to get more assistance in there or move her, because they could not provide the services that she needed. The staff was very good. They were very nice, but they didn’t have quite enough, so they couldn’t give her the assistance with dressing, changing, bathing and things like that. They weren’t understaffed; it was their level of care. I knew that when she went there. Mom just got a little older and deteriorated a little more, so it just wasn’t right for her toward the end. She would’ve stayed there a few more years, but she couldn’t. It just didn’t have the services that she needed. They had daily activities as well. Because the high school is close by, they have volunteer students that would go over and do things.

Sheltering Arms was okay for daycare but not good for someone to live in. It was a clean place, but it had a small area for anyone to walk around and it was not near a grocery or a restaurant.