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Quail Park on Cypress

4520 W Cypress Ave, Visalia, CA 93277

(800) 558-0653 (Call a Family Advisor)

5

(15 reviews)

Offers Memory Care, Assisted Living, and Independent Living

Photos of Quail Park on Cypress

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Reviews of Quail Park on Cypress in Visalia, California

5

(15 reviews)

  • Facility

    5.0

  • Staff

    5.0

  • Food

    5.0

  • Activities

    5.0

  • Value

    5.0

Brad

5

September 14, 2022

I am a friend or relative of a current/past resident

We put my father into Quail Park on Cypress. Overall, it's a wonderful facility. It fits his needs in that they provide all the meals. From his viewpoint, the food is excellent. Their housekeeping does a great job. There are a lot of social activities. They provide some transportation also. We've thus far been very happy. They got so much over there. They've got a library, a mini movie theater, several different meeting rooms, a fitness center, and a very nice dining area. They have an RN nurse on staff there, so that's pretty neat. They have a linen service, which is part of housekeeping. They've got washers and dryers for personal clothes. There are spaces for indoor and outdoor for seating, and they have a good-sized parking lot, too. Their outdoor is kind of a patio more or less. They have seating in front of the facility and in the middle part. It's like a hub. There's like three sides and it comes together, and that hub is where all the stuff is situated.

Provider Response

Thank you, Brad, for leaving a 5-star review for Quail Park on Cypress-Visalia. Our friendly staff does an amazing job of creating a comfortable, safe, and happy home for everyone. We are pleased to know that our standard of providing compassionate care aligns with your wishes for your father. We truly appreciate you choosing to reside with us. Best, Lenetter Otero Gross - Executive Director

Tamara

5

August 10, 2022

I am a friend or relative of a current/past resident

My mother is in Quail Park on Cypress. They have very good care and are very kind and attentive individuals. They provide what my mom needs. She's in memory care. The rooms are very nice. They all have private rooms and we took her furniture from home so that she would feel at home and put up different pictures and so forth. They try to make it as comfortable as possible, so all the residents feel at home. I know they've had board games and church services. I had some of her food and it was very good. The grounds were very well kept and very well maintained. She's in the most expensive part right now because of her memory issues, but based on other facilities, the value for money is a 5.

Provider Response

Thank you, Tamara, for your generous review and 5-star rating for Quail Park on Cypress. Our team feels very privileged to do our job of caring for our lovely residents. Thanks, too, for entrusting us with your mother's care. We are delighted to know how satisfied you are with our community's quality of service, and we appreciate your support. Best, Lenetter Otero Gross - Executive Director

Susan

5

March 31, 2022

I visited this facility

I went to Quail Park on Cypress. It was a little more upscale. This was more of an independent living. They lived in their own little room that looked like a condo in a cemetery. They had their own bathroom facility and a little living room space and a bedroom. And then all the activities and their meals were all included in that. But they did have their own separate rooms for privacy. But that person would need to be able to get around easily enough. The tour was very inclusive and had lots of information. When I walked through the door, I was like, this is very nice. This would meet my mom's needs very well. Everything was great. They had a salon, a library, and a separate space. If you wanted to watch TV with a group of people rather than in your room isolated.

Provider Response

Thank you for your thoughtful review, Susan. We’re happy to hear that the privacy offered by our suites and our wonderful amenities and activities would meet your mom’s needs well. We appreciate your interest in Quail Park on Cypress, and look forward to assisting you with this transition. Best, Lenetter Otero Gross - Executive Director

Cleona

5

June 22, 2021

I visited this facility

We took a tour at Quail Park on Cypress for my mother-in-law, and the place was very nice. The staff was very friendly, and they gave a lot of help. They were knowledgeable, and they seem very compassionate with people. The person who helped us with the tour was very nice and very knowledgeable. The rooms were nice and were of good size, but it wasn't what we were looking for yet. She would have her own room, but it's just a room. She would like to have a living room and a bedroom. Where she is now, she goes to her living room and when it is time for bed she goes to her bedroom. That's what we were looking for. They have games to play, they have movies, and they have a bus that takes them for outings and stuff. They have all kinds of things for them. They have a nice cafeteria, which is a restaurant style dining.

Provider Response

Thank you for taking the time to share your feedback with us, Cleona. It’s great to hear our team’s knowledge and compassion and our incredible amenities made a positive impression. If your family has any questions or there is any way we can be of further assistance, please don’t hesitate to let us know. Best, Lenetter Otero Gross - Executive Director

Vicky

5

May 21, 2021

I visited this facility

I took a tour of Quail Park on Cypress for my parents, and it was very good. I was very impressed with the facility and what they had to offer. The person who gave us the tour was very informative, she was very detailed about what they offer, and she answered all our questions. The facility was very impressive. They have twenty-four-hour nursing service. The ratio of employees to clients was three-or-four to one, and I thought that was impressive. The feeling we got was that no one was going to be just left in their room, buzzing with nobody coming. The dining area was really nice, too. It was almost a little café where they kind of make meals to order.

Provider Response

Thank you, Vicky, for your generous comments. It’s wonderful to hear that you were impressed by what we have to offer at Quail Park on Cypress. We take pride in being able to provide the level of care and attention our residents deserve, and hope you will let us know if we can further assist your family. Best, Lenetter Otero Gross - Executive Director

Lanell

5

March 28, 2018

I am a friend or relative of a current/past resident

My mom is in Quail Park. It's a great place, they take good care of their residents, and it's very clean. The staff is great. If you need anything, they're right there. They have a lot of staff and a lot of caregivers.

Provider Response

Thank you for your kind words, Lanell! We value feedback from the loved ones of our residents, and are delighted to hear your family is enjoying a great experience with us at Quail Park on Cypress. Best, Lenetter Otero Gross - Executive Director

Jody

5

August 22, 2017

I visited this facility

Quail Park Retirement Village was very nice, but it was expensive. They had a very nice cafeteria, and the food was much better than any other facilities. It's affiliated with a hospital and they had their own lab, so they could do blood work if they needed to. They had physical therapy and exercise rooms. It's definitely top of the line. The independent living and the assisted living unit are in the same building.

Provider Response

Thank you for taking a moment to comment on your visit, Jody. We’re delighted to hear you enjoyed our delicious food, dedicated health and wellness options, and top-of-line amenities. Please don’t hesitate to reach out to us with questions regarding pricing or any other concerns. We’re always happy to help. Best, Lenetter Otero Gross - Executive Director

Betty603120

5

November 22, 2016

I visited this facility

I have a lot of friend that lives in Quail Park. It is a lovely place, but it is very expensive. My friends are very happy there, but it was too hotel like for me. I eat there a lot, and the food is very good. In the dining room, you can sit at the table, but they do have a salad bar type-thing in the center of the dining room. You can eat at any time you want. Their outside appearance is fine. It has lovely grass with a walking trail around it.

Provider Response

Thank you for sharing your comments with us. We’re happy to hear you enjoy our delicious food and lovely atmosphere when you visit. If there’s anything our Quail Park on Cypress team can do for you, please let us know. We’re always happy to help! Best, Lenetter Otero Gross - Executive Director

Caring114036850

5

October 28, 2015

I visited this facility

We visited Quail Park for my parents, and this is the one I like the best. To me, it looked like a very comfortable environment. It was new, clean and well-used by the residents. Everybody seemed to be active and doing stuff. Everybody seemed moving around, going places and taking advantage of all of the extra facilities that they have, like the weight room, the nurses office, and the beauty shop. Everything was being used, and all the residents seemed to be very happy and cheerful like they're moving among friends. Also, the person that was showing me around seemed to know everyone by first name and greeted everybody and visited with them. It just left a very nice impression.

Provider Response

We are thrilled to hear how much you enjoyed our friendly, welcoming atmosphere and amazing amenities during your visit. It’s always rewarding to receive such positive feedback and know our community made a lasting impression. Please don’t hesitate to reach out if we can be of further assistance. Thank you. Best, Lenetter Otero Gross - Executive Director

Brent5

5

August 31, 2015

I visited this facility

I only visited one -- Quail Park. The surroundings were beautiful, the people were professional and pleasant, and everything was A plus-plus. I've decided not to do anything at this time; otherwise I would pick Quail Park. The dining area was set up with individual tables meaning that maybe four people sit at the table, and they have a choice of meals. The rooms were nicely decorated with beds and chairs, carpets, and drapes, and they were very well done, very pleasant. From what I saw and experienced, they do a good job, and it has very pleasant surroundings and very pleasant people, and like I said it is an A plus-plus situation as far as I am concerned.

Provider Response

Thank you so much for your kind words! We are delighted to hear that our beautiful surroundings and pleasant, professional service made such a positive impression. It’s wonderful to know that Quail Park on Cypress is your first choice, and we will be here to answer questions or assist you whenever you need us. Best, Lenetter Otero Gross - Executive Director

Caring81540950

5

March 31, 2014

I visited this facility

Quail Park is a beautiful place, and I would love my mom to be there. Everybody was very kind, and they had a happy spirit. They have a piano in the main area. I saw people doing crafts and physical therapy. Their dining just felt like you're at home. It was just beautiful and didn’t feel institutional at all. Their apartments are so cute. It's just a beautiful facility.

Provider Response

Thank you for your kind words for our beautiful community! We are so happy to hear you had a lovely visit and enjoyed the endless options we offer to stay engaged. Our team is grateful for your generous comments, and we would love to assist your family with this transition. Please reach out to us anytime. Best, Lenetter Otero Gross - Executive Director

jenene

5

September 26, 2012

I visited this facility

When my Dad got sick and we had to look for assisted living we had no idea what to look for. After being in 4 different facilities I have a better idea.I am so happy with Quail Park. It has been such a blessing for my Mom.The staff are so kind and friendly. They seem to really care. The facility has lovely cozy lounge areas with music playing and beautiful decor.The food is good. This is important! Good food. Many choices and options. The dinning room is also a place for socializing so it needs to bee comfortable and inviting. The staff are friendly and the boys flirt with the ladies and make them feel special. they can pretty much ask for anything. On their birthdays they are celebrated and given a choice of what they want for dinner. They have no set seating like some other places I know of. This is good for your loved one to have freedom of choice.Quail Park also has options for the kind of care my mother needs. The staff is reliable and makes my mom feel safe. The last place she was in was abusive and bullying. They have nurses on staff and great caregivers. They also have a little workout gym which has made a great difference in my mothers health.They have all kinds of fun activities to keep the seniors busy if they want.Nice size rooms, cleaning and laundry service. If something is broken it gets fixed fast with a smile. They also have another wing for when a parent might need more help because of mental issues. So if it came to that my mom could be moved across the st.Overall this place makes my mother feel taken care of, safe and loved.

Provider Response

We are honored to hear your kind words, Jenene. Thank you for sharing that our compassionate and dedicated service makes your mom feel safe, well cared for, and loved. That is our hope for all of our residents, and we are so happy to see that reflected in your family’s experience. Thank you again. Best, Lenetter Otero Gross - Executive Director

LizZemke

5

July 1, 2012

I visited this facility

Lovely facility, they have all levels of care from independent retirement living, to dementia, to hospice................

Provider Response

Thank you for sharing your lovely review! We are so happy to know you enjoyed your visit. Please let us know if there’s any way we can be of further assistance. Best, Lenetter Otero Gross - Executive Director

AmiR4663

5

December 8, 2011

I visited this facility

The grounds and the buildings at this retirement community are beautiful and clean. This is assisted or retirement living at its best. Between the lobby entrance and the dining room, I felt like I was at a hotel. I was impressed with the wellness center because it's partnered with the local hospital. The food is fresh and includes a big salad bar in the dining room. The dining room is treated like a fine dining restaurant. The cottages include studio and two bedrooms with a courtyard. Pets are allowed along with laundry facilities. I was impressed that they maintain 24 hour staffing. This is a beautiful community and centrally located.

Provider Response

Thank you for taking the time to share your lovely feedback! We’re delighted to hear that our beautiful grounds, fine dinning, and quality services and amenities made a positive impression during your visit. We appreciate your kind words and hope you will reach out if there’s any way we can further assist you. Best, Lenetter Otero Gross - Executive Director

Annabell

5

October 10, 2011

I am a friend or relative of resident

I have personally sen the wonderful care and attention they give to their residents. It is incredible how social and engaged the residents are with the staff and each other. My mom said she was a little nervous at first, but after acouple of days, she got right into the swing of things and now I have to work my visits around her fun time.

Provider Response

We are absolutely delighted to hear this wonderful feedback, Annabell. Thank you for sharing how happy and engaged your mom feels and that she has settled into her new home beautifully. This is the type of experience we aim for at Quail Park on Cypress, and we love knowing we achieved that for your family. Best, Lenetter Otero Gross - Executive Director

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Costs for Quail Park on Cypress in Visalia, California

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,485

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,772

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,895

Starting Price

Services and Amenities of Quail Park on Cypress in Visalia, California

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We do not offer companion suites.

General

  • Resident Capacity: 175
  • Minimum Age: 60
  • Pets Allowed: Small pets allowed.

About Quail Park on Cypress in Visalia, California

The values of Quail Park on Cypress center around providing care that can enhance each resident’s quality of life. Core to the Quail Park mission is the goal to help each senior live in place. In line with this, Quail Park provides each resident and their family members options and choices, welcoming feedback to continually improve the available services. This is matched with a warm demeanor and compassion from each team member as residents are viewed as individual people.

1 TO 1 ASSISTANCE IN OUR WELLNESS CENTER

Quality of life involves both mind and body. Our Wellness Center addresses both aspects to ensure that the quality of life your loved one has is the best it can be.

  • Dental Services
  • Beautician & Barber Services
  • Nail Care
  • Support Groups
  • Exercise Classes led by Personal Trainer
  • Pet Therapy
  • Private Dining Room
  • Furnished Lounges
  • Library/Business Center
  • Lifestyle Center
  • Emergency Communication System
  • Outdoor Putting Green
  • Art Gallery
  • Laundry Facilities
  • Private Storage Units
  • Cypress Bistro

Map of Quail Park on Cypress

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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