Ventura Grand Chateau

Lissa

My sister was at the Ventura Grand Chateau for about a year. She got excellent care there. They were willing to adjust to her needs and provide everything that she needed. The staff was excellent. There were a few single rooms, but mostly shared dorm-style rooms. Some rooms were more on a memory care level, others were a higher assisted living level. They had limited activities and limited amenities. They've got a nice outdoor grass area, but there are no gyms, no pools, nothing like that. They don't have the facilities to take people on trips. It's just a very simple board and care. We chose it because my sister had multiple needs that other facilities could not meet, and they sort of provided one-on-one care when needed. They were able to help us with transportation. My sister was on dialysis, and they were very willing to modify their structure to fit her needs.

Priscilla

Ventura Grand Chateau was very small. The facilities were very minimal. People were sitting around with nothing much to do, although they showed me their activity list. I was not impressed with the rooms. It's like an older home that has been fixed up. It was very plain and not appealing. The person who showed me around was alright, but she wasn't into making a sale. The place was what really put me off, as well as the people just sitting around locked in their small area. The dining room was not appealing as well. They're way overvalued given what they offer. It was a clean facility.

Provider Response

Angie

My husband is at the Mound Guest Home. They help him with meals, bathing, and dressing. They seem to be doing a good job, the staff is excellent, and my husband thinks the food is excellent. However, some of the decor needs updating.

WarmInJuly

Mound Guest Home is a small assisted living facility set in a converted Victorian Home. Being set in an old Victorian house gives this assited living facility a comforting home-like feeling. The staff is exceptionally friendly and they treat patients with care and respect. Mound doesn't feel like a hospital; it feels like a home. Patients can enjoy quiet time in their room, go for a walk in the pretty garden, grab a snack from the staffed kitchen or sit in the living area and watch some television. Nightly staff guided activities liven up the place and promote a family like feel to the place. There are fancier assisted living facilities out there, but none of those places can top the experience at Mound. The Mound staff genuinely care about the residents and the whole place feels more like one big family than an assited living facility. It is a place where people thrive.