Pacifica Senior Living Union City

Offers Assisted Living and Memory Care

24 Reviews
33883 Alvarado-Niles Rd, Union City, CA 94587
Call (800) 385-2527
Pacifica Senior Living Union City (800) 385-2527

Reviews of Pacifica Senior Living Union City

24 Reviews Write a review
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Assisted Living Reviews for Pacifica Senior Living Union City

September 13, 2019

By Kaly

I visited this facility

We liked the smaller, homey atmosphere at Pacifica. We felt like we were already residents when we toured the community. The people were friendly, diverse, and happy to be there. It’s in an ideal location, in a residential neighborhood. The rooms were super clean and spacious. The layout of and accessibility to the cafe, courtyard, sundry store, activity room, library, laundry room, exercise room, etc. were perfect.

Provider Response

Hi Kaly, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. Thank you again, we hope you have a wonderful day!

September 12, 2019

By awgo

I am a friend or relative of a current/past resident

The staff is friendly and well-trained. The care about your experience while you visit. It made me feel more comfortable and happy that my mother is there even though she is new. The community is clean throughout and the food is tasty and well-prepared. The management staff from the executive director on down cares and does a professional job. My mother is already enjoying the many activities available daily.

Provider Response

Hi, thank you so much! Your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 11, 2019

By inquirervisit

I visited this facility

I am doing research for a friend who is looking for assisted living for his parent in the bay area. Pacifica Senior Living in Union City was highly recommended. I stopped by for a preliminary site survey and glad that I did. The staff was very friendly and the facility was clean and had a great atmosphere. I rank this facility at the top of my list to recommend my friend to consider for his parent.

Provider Response

Hello, thank you very much for taking the time to consider our community and leave a review. We are glad to hear this and agree with you. With our modern boutique-style setting and the cruise-like amenities, our award-winning community sets new standards for high-quality senior living near Fremont, CA. Please feel free to come by at any time, or join us at one of our upcoming events. Thank you again, we hope to see you and your friend soon.

June 14, 2019

By Christine

I visited this facility

Representative Sherrie R. was of great assistance showing this lovely facility to me one day, then again with me and my two family members on two other days. Place was sparkling clean, fresh, new, airy, secure; and staff members were cheerful and welcoming. I loved it on each visit and would move in, myself, in a heartbeat when it's my time!

Provider Response

Thank you for sharing your comments, we love to see reviews like yours and look forward to seeing you again.

January 30, 2019

By Maryanne

I visited this facility

The facility's tour was wonderful! Caroline gave us great feedback and guidance on the expectations in transitioning my mom into an assisted living.

Provider Response

Hi Maryanne, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Union City. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

March 27, 2018

By Bernard

I visited this facility

My visit at Pacifica Senior Living in Union City was great. Their studio and one-bedroom apartments were all good. They provided three meals a day for the residents. The place looked great, so I want to move there.

Provider Response

Hi Bernard, we are very happy to have provided you with such a positive experience. We are happy to pass along your comments to the team here at Pacifica Senior Living Union City!

February 07, 2017

By Happy Visitor288607

I visited this facility

The rooms at Pacifica were pretty nice. I was quite impressed with the person who showed me everything. She was pretty knowledgeable, so I walked away thinking that in the future, she could probably help me. It was a nice facility. She showed me a shared room that had all the amenities my mom might like. That was one of the nicer ones I visited. They had a sitting area, a TV area, a reading area, a game room, and a cafeteria.

Provider Response

You really made our day today. Your opinion is very important to us. We have a great staff and genuinely care for all our residents! Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Thank you again, we look forward to seeing you again. Please feel free to contact with any and all questions, (510) 279-8114.

December 06, 2016

By Past Resident445681

I am a friend or relative of a current/past resident

Pacifica Senior Living needed to hire more people to care for the people that stayed there. The residents have this panic, but did not have a button that they can wear on the wrist. They need to upgrade that system because it wasn’t working that great. The advice they had to get in and out of the main door was inoperable. I didn’t think it was a very good facility. He had an incident where he fell and they failed to let the family know that he had a fall; two weeks later we discovered he had a fall. He had symptoms to emergency. I wouldn’t recommend it to anybody. They don’t have enough staff on duty, and they were shorthanded at the time. I don’t know if they resolved this issue, but I have discussed it with them if they’re going to take care of it. However, they had some really nice facilities, and the staff was cordial; they weren’t rude.

Provider Response

We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (510) 279-8114. We hope to hear from you to resolve this matter.

October 14, 2016

By Tessajo

I am a friend or relative of a current/past resident

Every time I visit the Pacifica Senior Living community in Union City I am greeted with a smile and a warm welcome. The staff here are compassionate and you can tell they are happy working here. I love joining the special community events, especially the Hawaiian Luau, Oktoberfest and Christmas Holiday celebrations! I highly recommend Pacifica Senior Living in Union City for your loved one.

Provider Response

Tessajo, thank you for leaving this detailed review about your experience with our community. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We appreciate it and look forward to seeing you again.

September 13, 2016

By Sue, who loves Pacifica

I am a friend or relative of a current/past resident

This was one of the hardest decisions of my life and Pacifica made things move through smoorth as silk. I just took my Mom to her MD for her physical and she said that my Mom has looked better than she has looked in years. There is great follow through; it's not just get 'em in here and forget about 'em. My Mom, bless her, needs a lot of assistance and my health was deteriorating but they have taken super great care of her. I feel so blessed to have these folks in our lives

Provider Response

Thank you for your 5 star positive review, we are so very happy to hear this! Thank you so much for sharing, it means a lot to us. We are extremely dedicated to our residents and consider them family. We appreciate the kind words.

May 26, 2016

By Caring Visitor240186

I visited this facility

I like Pacifica Senior Living Union City (formerly Almavia), but I'm too far because I work in Oakland. It looked clean, and there's no smell. I liked the rooms, which are air-conditioned.

Provider Response

Thank you for your positive review!

March 08, 2016

By Waiehu

I visited this facility

I immediately liked Pacifica Senior Living Union City because the receptionist was friendly and nice. The place was bright and cheerful looking. All of the residents were decorating the place for Valentine's Day, so there were hearts all over the place. There are physical activities done with the memory care patients and always something going on for all of the residents, like arts and crafts. There are residents in walkers and wheelchairs, but they are always doing something, too. The furnishings at this facility looked new and were nice pieces of furniture. They are doing a good job taking care of my husband.

Provider Response

Thanks for the positive 5 star review, Waiehu. We strive to provide excellent service to our residents and their families at Pacifica Senior Living Union City. We are very proud of our community and the level of care we provide! We foster an atmosphere of acceptance and warmth in our community. Our staff genuinely cares for all our residents, and their families. We hope to see you around and would love the opportunity to shake your hand and say thank you in person. Thank you again for your review!

December 29, 2015

By DH4

I visited this facility

I liked many things about Pacifica Senior Living Union City, including the size, the friendliness of the staff, and the good food. I really liked Robin, the marketing/sales guy. He was very personable and future-oriented. I also liked the price; it’s the most reasonable price among all that I have visited. I like its location, which is just across the street from a high school, so they get volunteers. I also like that it is close to grocery stores and restaurants.

Provider Response

Hello, we appreciate you taking the time to leave us this feedback.

October 16, 2015

By mayalm

I am a friend or relative of a current/past resident

My Mom stayed here at Pacifica for 3 weeks respite care. She has short term memory issues and is a little unstable on her feet ("walker dpendent"). It is important that she has a lot of social stimulation and time-place orientation every day. They promised they would look after her and provide for her needs while I was out of town. THEY DID! I can tell when Mom hasn't been getting the social interaction she needs because her mind is more dull and her spirits are low. When I picked her up to bring her back home, she was perky, in good spirits, and as agile as she can be. Clothes and person clean. No clothes were lost, no injuries sustained. Staff is just great (I'm a former Director of Nurses of a SNF so have a very high bar for them to meet). Her apt. was clean and new, really nice. The meals were tasty and of good variety. The activities were varied. Staff ensured Mom attended all they had (per our request). And while I was gone, they texted me pictures of her (I gave prior permission) and I texted pictures of me back to them so they could show her. - If I need respite again, I would definitely want Mom here. Top marks for this facility in my experience.

Provider Response

We really appreciate your positive review!

August 28, 2015

By IWolfe

I am/was a resident of this facility

I am a resident of this facility and I love every minute of it. When I walked into Pacifica I knew this was the right place for me The building and grounds were nice and clean, The management team that greeted us and explained everything to us were very professional. Along with my family we were able to pick out our own apartment. yes, we were downsizing but furnishing the apt. was a joy. It is nice and comfortable. I was afraid that coming from a different lifestyle I would be board but OH how wrong I was. There are plenty of different activities to keep me busy all day long and I take advantage of all of them to keep myself well and happy. The chef and kitchen staff are well trained to cater to us. The food is delicious/ The maintenance crew here at Pacifica is top notch. They take good care of our needs. The nurses, med tech's, care givers, housekeepers. With all of this help we do have a comfortable and carefree life. I LOVE IT.

July 21, 2015

By Wynn1

I visited this facility

Pacifica Senior Living was nice, gorgeous, and huge. It’s next to the senior center, and the library is across the street. They gave us lunch; I talked to the chef and the people in the kitchen, and the people liked the food. We had some residents come up to our table and talk to us; they were very happy and very independent living there. It’s just very costly. They said they’d have to have 2 people because my dad weighs 260 lbs to lift him up, and then it was going to be about $7,000 a month; who has $7000 a month? The rooms are very nice and adequate for what they need. They had a whole calendar full of things. I like the staff; they’re very good. I talked to some people who came to visit their parents; their parents love it, and they’re very grateful that their parents are there.

Provider Response

Thank you for your review, we appreciate your time and are happy to hear our residents and their families are happy there! We understand that senior housing can be expensive and we have conducted a comprehensive market study and found our rates are in line with other facilities. In fact, we are confident Pacifica Senior Living offers a better value for you and your loved ones.

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Memory Care Reviews for Pacifica Senior Living Union City

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Questions about Pacifica Senior Living Union City

What ongoing training does the staff receive in dementia care?

Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.

Describe the overall population of assisted living residents at Pacifica Senior Living Union City. What is their average age? What are their favorite things to do?

Average age is 84

What programs or activities does Pacifica Senior Living Union City offer to enrich residents' well-being?

Sittercise, Noodle ball, Bingo, Board games, Word games, Garden Club, Happy Hours, Worship Services on Sundays, Rosary on Tuesdays and Thursdays, Happy Hours on Fridays, Card Games (with quarter, dimes, and nickel betting), nail care/manicures, Last Sunday of the Month Lunch Outing, Shopping Shuttles, Live Entertainment, Arts and Crafts, Painting, Seated Yoga, Birthday Celebrations, Yearly Luau, Resident Council Meeting, Town hall meeting, Ice Cream Social (Just to name a few)

What places are near Pacifica Senior Living Union City or within walking distance for assisted living residents to enjoy?

Union City Senior Center, Union City Lake/Park, Grocery Stores, CVS, Restaurants, 4 major banks, Logan High School (entertainment), Library

What transportation services does Pacifica Senior Living Union City offer to assisted living residents?

Bus and a car

What makes the chef or dining program at Pacifica Senior Living Union City exceptional? What kind of menu can assisted living residents expect?

Our chef prepares amazing meals. We have other communities try to steal her from us. She plans all kinds of American and ethnic meal. Our residents are very happy with the selections of alternative food available. Our Chef was a bakery chef in the past and owned her own bakery. She makes the best sweets.

What safety features or security measures does Pacifica Senior Living Union City offer to assisted living residents?

Cameras on the outside of the building

How does Pacifica Senior Living Union City keep residents' families informed about their loved ones?

Mailed flyers in statements, emails coming up activities, care directors and med techs inform families of any medical changes in their loved ones

What is the care staff-to-resident ratio at Pacifica Senior Living Union City during daytime and nighttime hours?

Assisted Living Day time is 14.5 to 1 and Noc shift is 29 to 1 Memory Care Day time is 6.5 to 1 and Noc is 13 to 1

If Pacifica Senior Living Union City accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We are Pet Friendly.

What ongoing senior care training does the staff receive?

Monthly in-service training

How many staffers are on duty in the daytime and overnight?

We have adequate staff throughout all shifts of the community. We determine the correct number of staffing based upon the current needs of our residents.

What safety features or security measures does Pacifica Senior Living Union City provide to protect residents who wander?

Front and back doors locked at 5:00 pm –Residents need a key fob to enter the front and back doors

What programs or activities does Pacifica Senior Living Union City offer to keep residents engaged? How does the staff engage residents' long-term memories?

Pacifica Senior Living offers a robust activities program staffed by an activities director and an activities assistant. Group activities including, but limited to, exercise, gardening, movies, baking, putting golf, and singing are scheduled seven days a week from 9:30am through 6:00pm. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Each resident is assessed by the registered nurse every 90 days. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, registered nurse, and activities director.

What techniques does Pacifica Senior Living Union City use to support memory care residents during mealtimes?

As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding.

How does Pacifica Senior Living Union City keep residents' families informed about their loved ones' health?

The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.

Describe the neighborhood around Pacifica Senior Living Union City. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Residential behind our community. High School and dentist offices in front of us. Low income Senior Apartments on either side of us. Near shopping.

Is Pacifica Senior Living Union City affiliated with a hospital if more care is needed?

Kaiser, St. Rose, and Washington Hospital (Palo Alto Medical Clinic is near us too)

Costs for Pacifica Senior Living Union City

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Services and Amenities of Pacifica Senior Living Union City


  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $3200/month
  • Memory Care Starting At: $5050/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Garden And Patio
  • Resident Parking
  • Security Gate

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms

Health services

  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes
  • Pharma


  • Offsite Activities
  • Religious Services
  • Fitness Room

Guest services

  • Guests At Mealtime
  • Overnight Guests


  • Diabetic
  • Low Fat
  • Low Salt
  • Renal
  • Vegetarian


  • English
  • Spanish
  • Tagalog


  • Resident Capacity: 100
  • Pets: Yes

Range of services

  • Physical Therapy


  • State Licenses: #019200509
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About Pacifica Senior Living Union City

Welcome to Pacifica Senior Living Union City, our beautiful, safe and friendly community of quality caregivers, well trained professionals, and most importantly, satisfied residents. Located in the San Francisco Bay Area, our community offers a full spectrum of assisted living and memory care services administered by a specifically trained, caring and experienced staff.

We are proud of the outstanding reputation we’ve earned. It is a reputation built on strong values, a solid work ethic and the best care and outside medical services available. At Pacifica Senior Living Union City, you will enjoy retirement lifestyle provided in a stunning setting; a lifestyle rich with services, amenities and endless possibilities.

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Pacifica Senior Living Union City

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