Northpointe Health and Wellness Center
668 E. Bullard, Fresno, CA 93710
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Reviews of Northpointe Health and Wellness Center in Fresno, California
2.31
(16 reviews)
Facility
2.3
Staff
2.1
Food
2.0
Activities
1.6
Value
1.7
Deborah
4
|
June 22, 2022
North Point Health & Wellness Center provides physical therapy to my husband. I had a little bit of difficulty in the very beginning, but those issues have been addressed and there haven't been any issues since then. Cleanliness seems to be good. It doesn't smell or anything. They have quite a few activities for those who could participate. They have ice cream socials, coffee klatch, sing-alongs, church services, and arts and crafts.
Dutchman1932
4
|
November 13, 2021
My wife and I have been at Northpointe for three months now and service has been good, comparing it to two hospitals I was in lately,My wife who needs constant care is adequately taken care off and my exercise program is Ok. The meals have been good, with only complaint that breakfast is usually cold.. the only complaint I have is that the coolers, are on more than I like, but this is a hospital and air conditioning is probably needed even in the fall. Nursing care, with very few exception is good and friendly after they get to know you.Yes there have been times when service was slow, but there were emergencies which could not be prevented. I wish everybody who reads this good health but in case something happens Northpointe is Ok
ANGRYEXRESIDENTt
1
|
April 19, 2021
Lazy staff! Sometimes it took them six hours to answer call lights. Rude and disrespectful! SeeI. have half a mind not to pay my bill! I am a retired RN and fhey treated me like trash. Instead of helping me to the bathroom they just put on a diaper on me and told me to poop in my pants and pee in my pants!
charles green
1
|
April 12, 2021
I got my friend out of northpoint and brought him home. The people at northpoint was supposed to send someone to change the bandages on his leg. Nobody showed. The.next day i called again. Again they said they would send somebody, again nobody showed. So, i had to hire somebody to come and change his bandages. Now im trying again to get someone to come change his bandages. All im getting is the run around. Can i get the help he needs, and not the run around
Sara
1
|
January 13, 2021
My husband was in Northpointe Health and Wellness Center. I wasn't notified of different events, they didn't watch him carefully enough, they were over-medicating him immensely like an animal, I ended up with someone else's clothes when they handed a bag of clothes back to me; it was very pathetic. I heard over the phone, because one of the nurses didn't hang up, and they were arguing about what was done with my husband. I actually heard that yelling back and forth; very unprofessional. They need to improve their personal care, personal watching, realizing reading the chart, realizing what the man had when he came in there, don't be surprised he had dementia, don't be surprised he couldn't respond. I was ready to reach through the phone and choke somebody. It's very discouraging during this shutdown. If it's possible, I'd give them a zero.
fedup80
1
|
August 12, 2020
I have a family member who is here and has been for the last few weeks. He is competent to make his own medical decisions and had voiced over and over that he wanted to leave. We have also called and stated this. Once they knew of the families wishes they would transfer our calls to staff that didn't answer, would never call us back and would hang up on us. We finally reached someone there and they agreed to let us come the following day for pick up. Well, the morning of pick up we received a call that his oxygen had dipped into the lower 90s which is still normal and therefore he had been sent to the hospital and picking him up wouldnt be an option. And that Once he was released he would return there. We have had to get very rough and threaten legal action to get him out. Per the hospital theres nothing wrong with him and he will be sent back to the facility and we are now going to pick him up. If you dont want a heck of a fight, don't put anyone you care about here. Its a slaughterhouse.
What you can do with Caring
Medicare
Health
3.0
Overall
4.0
Quality
5.0
Staff
4.0
About Northpointe Health and Wellness Center in Fresno, California
Northpointe Health and Wellness Center is a Senior Living provider in Fresno, California that offers residents Nursing Homes services. Contact Northpointe Health and Wellness Center for more details on services and rates.
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