San Miguel Villa

Daughter of Memory Care patient

I am the daughter of a patient in memory care. Because I live out of state, I am very grateful for the caring staff who has shown real concern for my mother. The facility is old, and not fancy, but my mother's happiness is of paramount importance, and she is happy and content there most of the time. The main challenge is that the phone system needs work, and it's hard to get someone to answer the phone at times. Over the 5 years my mother has been there, I have learned to trust the level of her care. My mother often sings and dances in their musical evening events.

J Keane

Very difficult to call my brother. Unit 1 phone rings incessantly but is seldom answered. On the rare ocasion it is answered, they only have one portable phone that is likely being used. It’s like my brother is already dead. Disgraceful facility.

Jeri Brown

I would not recommend this facility, it is almost impossible to get through on the phone to speak to a resident to find out how the are doing. It is very disturbing not to be able to go in but surely someone should be able to share her status. The phone service needs to be drastically improved. I spoke to one gentleman there that was very helpful he actually went over to station 2 and asked them to answer the phone this is one time I was able to get through.

FELIX_PFEIFLE

Correct, San Miguel Villa is no country club of a nursing home, but they admit patients of very complicated conditions and my family is simply grateful they admitted my father—no one else would (not even private pay facilities, when we offered to pay privately). My father has been there 7 years and the staff has done a very good job caring for him.

gloria-l--2

My husband moved into San Miguel Villa. It's an older facility, but they're very conscientious with what they're doing. My husband seemed to like it, they're really nice to him, and he's eating good. They're doing rehab therapy for him. The room is average size, and he has a roommate.

ScarletFuschia

Miserable place. Large very institutional, and poorly kept. Walls and floors dirty and stained. Rooms unkempt, dark, dingy and very obviously not clean. I didn't know a place like this existed. Where is the Medi-Cal/Medicare oversight? Could not imagine living there, or having my parent there. Who owns this depressing place?