We visited my mother-in-law at The Inn at the Terraces of Chico. She has this tiny patio outside of her apartment and she's on the first floor, so we're able to visit her outside. They also have set up a room in the lobby area where residents can meet with family for a brief period of time, and they also allow family to take the residents out for the day for lunch or to go to the park as long as they come back on that same day. If they stay overnight, they have to quarantine them for another three to five days.
For an extra cost they have someone who will come and administer medications, provide shower assistance, and meal reminders. Included with the cost are a housekeeper that comes once a week and food onsite for family. We sat outside on the patio with my mother-in-law and had lunch, and the food was provided to the family for free. They have transportation for the residents several days a week, they have activities, movies, and a hair salon onsite.
However, I would like more timely communication. Sometimes it can take days to get a response to my email, which I'm not happy about. As far as the care she is receiving, and the quality of the apartment, the food and amenities, it's good. There needs to be a really high level of communication, particularly during this COVID time because we can't go into the apartments to make sure that everything is in order. She has no complaints about the staff. The staff is very friendly and very kind to her, and treat her well, so I'm happy about that. I just want quicker communication. To me, 24-48 hours is reasonable, but anything beyond that is not reasonable. The food was pretty good. Her needs are pretty minimal, and to me the baseline price seems quite pricy.
The Inn at the Terraces of Chico
Offers Assisted Living
2 Reviews
2950 Sierra Sunrise Terrace, Chico, CA 95928
Call
(800) 385-2527
Reviews of The Inn at the Terraces of Chico
Assisted Living Reviews for The Inn at the Terraces of Chico
November 23, 2020
I am a friend or relative of a current/past resident
September 02, 2020
I am a friend or relative of a current/past resident
This facility is new and beautiful, but you must not judge this book by its cover. They have now burned through 6 Executive Directors (including Acting EDs) in the 2.75 years they have been open. The rest of the on-site Executive Team has also been a revolving door although at a slightly lesser rate. This is likely all due to incompetence in the Westmont Living Home Office. My mother lived in this facility from its opening in late 2017 until she passed away in May, 2020. She loved the facility but was quite troubled by the incredible staff turnover. I corresponded with the Owners at one point about the problem, but nothing has improved. They apparently are real estate developers.
Questions about The Inn at the Terraces of Chico
Describe the overall population of assisted living residents at The Inn at the Terraces of Chico. What is their average age? What are their favorite things to do?
The inn currently has 54 residents. Mid 70's - late 90's. Our residents enjoy a large variety of activities that include; Bingo, walks around the lake, outings on the bus, arts & crafts, movies in our theaters, exercising, live music and entertainment.
What programs or activities does The Inn at the Terraces of Chico offer to enrich residents' well-being?
Exercise, outings & day trips on the bus, wii bowling, socials with food & drinks, live music, arts & crafts, bingo, poker, roulette and brain games.
What places are near The Inn at the Terraces of Chico or within walking distance for assisted living residents to enjoy?
A beautiful lake, The Lodge independent Living and a coffee shop.
What transportation services does The Inn at the Terraces of Chico offer to assisted living residents?
Our community offers transportation by bus. We offer weekly trips to & from doctors appointments, fun outings and shopping trips.
What makes the chef or dining program at The Inn at the Terraces of Chico exceptional? What kind of menu can assisted living residents expect?
The dining program at The Inn is exceptional. What makes it unique is that we offer farm-to-table style of cooking. We serve fresh, healthy ingredients and food. Our Chef is an expert at creating a wide variety of meals & menu options. Residents enjoy meals prepared to perfection that include protein, fresh vegetables and delicious homemade deserts.
What safety features or security measures does The Inn at the Terraces of Chico offer to assisted living residents?
We offer a fob type key to get in and out of the residents rooms. This helps monitor all activity in all rooms. All outside doors are locked at a specific time each day. We also have a camera monitoring system, pendant system, and wireless call buttons to ensure safety of residents at all times.
If The Inn at the Terraces of Chico accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Yes, animals are accepted at The Inn. Residents are allowed to take their pets on all 3 floors of our community. Residents & their pets also have access to the terrace, outside in front of our building, walking paths, walks around the lake and grass areas.
What ongoing senior care training does the staff receive?
Training is of course an ongoing process. Our staff is required to attend "All-Staff" meetings each month.
What safety features or security measures does The Inn at the Terraces of Chico provide to protect residents who wander?
Our staff, employees & directors keep a close eye on change of condition. If a resident becomes a wander risk we will place the resident in our Memory Care-Compass Rose program. The family will be notified & informed with what the next step will be. The resident will be asked to get a check-up with their physician as well as the resident service director. Our community provides a pendant system and alarmed doors for residents safety. Our staff constantly kept up to date on all residents and changes in conditions; this includes our after hours staff as well.
Costs for The Inn at the Terraces of Chico
Services and Amenities of The Inn at the Terraces of Chico
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $3575/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
General
- Resident Capacity: 80
- Minimum Age: 62
- Pets: Small Pets Allowed
Licenses
- State Licenses: 6024151740
About The Inn at the Terraces of Chico
Our Assisted Living Program is focused on helping residents to maintain their full potential. Our team members seek to foster resident independence, not dependence and are sensitive to respecting each resident’s individuality, choice, dignity, and privacy. We also believe in getting to know our residents; together we create an Individual Life History to identify each individual’s passions, interests and preferences.
At The Terraces, we seek to provide inspiring life experiences that lead to full and enriching lives. We believe that a purposeful life is a meaningful life.
We create an Individual Service Plan that is tailored to each resident’s abilities to perform activities of daily living. Services are available for those who need some help with routine activities of daily living, such as bathing and dressing, along with a menu of other services. Additional services are available, including escorting to meals and activities and laundry.
What Makes Us Special
Our park-like, eleven-acre setting is at Sierra Sunrise Village in Chico, California, just north of Sacramento along the foothills of the beautiful Sierra Nevada Mountains. Discover a nearby weekly Farmers' Market, cafes, museums, theaters and more — perfect for a leisurely stroll and engaging activities.
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