Aegis of Aptos
125 Heather Terrace, Aptos, CA 95003
4.35
(14 reviews)
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Reviews of Aegis of Aptos in Aptos, California
4.35
(14 reviews)
Facility
3.0
Staff
2.3
Food
1.0
Activities
1.0
Value
1.0
Michelle
1
|
February 28, 2024
As a neighbor residing in the development behind Aegis, I must caution against considering this place for loved ones. While the facilities are pleasant, there are serious concerns about the staff's handling of emergencies. Numerous residents have experienced significant falls in the back walking areas, leading to delays in assistance. Regrettably, it has fallen on nearby neighbors to alert Aegis to these incidents. Subsequently, the response time from staff to come outside and contact emergency services has been unacceptably prolonged. This alarming pattern has left many of us in the community worried about the safety of residents in the event of falls along the backyard paths. Additionally, there have been unsettling instances of residents becoming disoriented and lost. If this were my cherished parent, I would seek alternative accommodations due to these concerning safety lapses.
Frank
5
|
April 23, 2023
Aegis of Aptos was gorgeous. It was like a 4-star hotel. The apartments were unfurnished but clean, bright, good-sized, and comfortable. The staff who assisted us with the tour was fantastic. She was thoughtful and she engaged us well. She paid attention to what we had to say. This was a large facility, I think there were about 70 residents. And as she walked around, she addressed every single resident by name. I saw the menu of what they're offering, and the food looked terrific. They had trips, music, and lots of games. There are outdoor seating areas for people to talk. All the residents seemed engaged and happy.
Debra
5
|
January 20, 2021
My friend will be moving into Aegis of Aptos. It's beautiful, the people are friendly, and I got a nice tour. I didn't see the food, I just passed by the dining area. The room I chose for him is being refurbished. It's gonna be painted, have new floors and new rug. It's a 1-bedroom, it looks spacious, it has a nice view, and it looks nice. The staff during the tour was very nice, easy to talk to, I can call her anytime and she answers. They play games in the game room, they had a library, they had a room with exercise if they wanted, they had an outdoor area that's beautiful, and they could garden if they felt like it. By looking at it, it looked wonderful, but we haven't experienced it yet. The staff was very helpful and very clear on what the cost is. I liked that the facility was really spacious.
Memory care area- Deplorable
1
|
June 27, 2019
My mother was here - Started in the main area- moved to the Memory care area after stroke.. 1. Bed was put near a window- ( large room) on any sunny day she was hot and got very thirsty. Staff was unattentive. Water pitcher was across the room - about 15 ft. away from bed.- She needed water/ tried to get to water since no one was in the area for some time. she fell/ cut her palm rather deeply. when we arrived the same day mid day- she was back in bed- we asked waht happened. they said she tried to get out of bed and fell- we asked for the incident report- none was on fole - ewhich is a cardinal ruke- They came back to us i about 1/2 hour with a inpromptu version. This is actually aagainst the rules I'm told. then then we came back a wek later- she was in the dining area. all she had was a bowl of what I would call soup broth-it had one carrot floatin in the broth. You get better food at Salvation army. Then we walked back towards her room - there was a trail of. shit up food/vomit from another person in the care there. I told the care givers- about the several spots on the carpet- many had been wal;ked through by the patients already-- I asked that they clean it all up- Their response was-- oh that is from a male patient ( they said his name I don't recall the ame.. the employe said .. Oh he does that all ther time. We are geting new carpet soon so-- It's ok. Bottom line-- out in the common area it's all cute / seems really nice// with the activities etc. but when you are put in mermory care- It's basically in humane. DO'T PUT YOUR LOVED ONE HERE. UNLESS YOU VISIT DAILY- You Person is going theough Hell SAD....
Provider Response
Kathy223371
5
|
November 23, 2016
Aegis of Aptos seemed like a very nice large home. It was very clean. Everything was modern. They had a dining room where you could choose your meal. They had religious services. They had day trips. They had garden activities, and they had a nice outdoor area. It was very upscale. They had a lot of good activities. They had singers that came in to sing for the folks there. They served 3 meals a day, and you could get food anytime you wanted. They had a nice little area that had fruits, ice, and coffee. It was like a little café. They provided free travel on certain days of the week. The staff was excellent.
Provider Response
Kathy, thank you for taking the time to share your experience at Aegis of Aptos. We always love to receive great feedback.
EA881626
5
|
November 6, 2016
Aegis of Aptos seemed really nice, and from first glance, I’d give it a 5. But it is more expensive. The order they were serving was amazing. They were just an amazing order of trays in the middle of the day that anybody could help themselves to between meals. They had live entertainment, they had what looked like a really nice menu, and the seating in the dining area looked like a fine restaurant. The rooms were nice looking, and everything looked really clean.
Provider Response
Thank you for sharing the experience you had at Aegis of Aptos. We would be grateful for the opportunity to care for you or your loved one. If we can be of any service please let us know. We always love to receive great feedback.
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Services and Amenities of Aegis of Aptos in Aptos, California
Licenses
- State Licenses: 445202057
About Aegis of Aptos in Aptos, California
Step out your door and experience charming shopping centers, a small-town library and the beautiful beaches of Monterey Bay. Our senior living retirement community in Aptos, CA offers you the finest lifestyle and assisted living care available.
Our Aptos assisted living offers exceptional service to take care of life's details. Relax and enjoy our many amenities while knowing that your healthcare concerns and daily chores are managed by our compassionate, trained staff. We also provide dedicated services and care for individuals with Alzheimer's or other dementia. Our innovative Life's Neighborhood program focuses on increasing the quality of life through social interaction, specially-designed living spaces and creative therapies to reduce the use of medication.
Visit Aegis of Aptos today and take a tour of our assisted living and memory care community.
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