From lack of on boarding to lack of exit information. This was by far one of our worst experiences to date. Bed was broken told him it would talk 3-4 days to get replacement he was there 20 days.
TV was broken the entire time too.
He had one bath in 20 days.
No PT, no OT only 3 sessions of speech therapy.
Interactions with staff was flat out insulting!
Add to that the staff caught Covid and patients were left to fend for themselves due to lack of proper staffing, I simply would never recommend this place to anyone.
Provider Response
We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.