Hello. We are sorry to hear that we weren’t able to provide you and your mother with a good experience at Ashland Place Health & Rehabilitation. We are very concerned about the claims you have described here in your review and would very much like to extend the invitation for you to talk with our administration team about these concerns, as well as the specifics of your mother's stay with us. Both the administration & staff here at Ashland Place Health and Rehabilitation take immense pride in our Patient Care and work diligently to provide the best possible care for each & every one of our residents and short-term rehabilitation guests. If there is a problem, we need to know about it so that we may take immediate & appropriate actions. Please contact our administration team. We look forward to speaking with you soon.